MEGHA BALA

**** - ** ****** ****** ***, North York, ON, M2N 7M2

ac4x6r@r.postjobfree.com 437-***-****

Software QA Analyst with overall 8 years of experience in software development lifecycle experience, including designing, developing and implementing test plans, test scenarios, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits.

Hands-on technology professional accustomed to working in complex, project-based environments – web based/client server applications. Multifaceted experience in QA software testing, business analysis and user-acceptance testing.

Certified Scrum Master (CSM) with advanced command of various testing suites and agile methodologies.

Skills Summary

SQA Testing & Methodologies Test Automation

Defect/Bug Tracking Test Plans, Cases & Processes

Functional Requirements, RTM Scripting & Documentation

Smoke, Sanity & Exploratory Testing SQL queries/Backend testing

Retail/POS applications Agile Methodologies – Scrum & Kanban

Test Strategies, Estimates & Coverages Web service/API testing(REST & SOAP)

Professional Experience

Fidelity Investments, Covington KY, USA

June 2014 – Oct’17

Senior QA Analyst

Key Assignments/ Initiatives:

Collaborate with team members in software development activities using the Scrum/Agile development process.

Work in a cross functional team and assisting in defining, building, and refining a Continuous Deployment process.

Organize and facilitate the scrum ceremonies- daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum related meetings.

Test cycle planning and strategy for periodic releases, including defect management.

Understanding non-functional requirements and select the business processes for test scripts preparation.

Perform User acceptance testing (UAT/BAT) based on the acceptance criteria in the user stories.

Coordinate UAT sign-off with application and users.

Create and maintain the QA Team’s planning, utilization and assignment allocation.

Identify overall QA milestones, dependencies, issues, risks and assumptions and writing post mortem reports at the end of each sprint.

Manual and Automated functional testing for the image capture and processing system for financial services.

Troubleshooting the error logs/queues using Putty/WinSCP for the production incident tickets opened in Service Now and retesting the defects in the Scrum and Kanban model.

Web Services API testing and development of automated test cases using TDD approach for continuous integration.

Luxottica Retail, Mason, Ohio, USA

Mar 2014 - June‘14

QA Lead – Coordinator

Key Assignments/ Initiatives:

Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of the functionality and prepare Test Cases from the requirement specification for the POS applications.

Creating the test plan document and test strategy document for mobile applications to be tested on IOS and Android devices.

Writing test cases and test scenarios in HP QC covering cross browser tests, sanity and acceptance tests.

Creating and maintaining the project schedule, software requirement traceability document, Test approach document, test execution and created a consolidated sheet for all the phases of testing including the bug summary.

Involved in resource planning, scope assessment, communication plan, reporting metrics template, defects report and change management.

Sending daily, weekly and monthly status reports on the projects to clients as well as to the business head.

Philips Healthcare

QA Test Engineer

Oct 2013 - Feb 2014

Key Assignments/ Initiatives:

Validated complex medical imaging systems functionality, performance and reliability.

Prepared extensive system Integration test plans and test cases for CT and PET/CT for Clinical work flow, Calibrations, Remote Services, DICOM Interface.

Investigated and determined root cause of issues by reporting defects utilizing HP Quality Center, Clearquest and JIRA to maintain defects and check defect status.

Published daily report to keep team members and management up to date on the status of testing efforts, as well as to make them aware of any impediments that might be causing delays in execution of test scripts.

SAP Concur

Software solutions company specializing in travel domain.

Jan 2010 - April 2013

Associate Software Engineer

Key Assignments/ Initiatives:

Analyzed business requirements, conducted gap analysis, estimated project scope and worked closely with fellow developers to deliver high-quality software solutions using Java, C#, VBScript, SQL and other technologies.

Created and maintained the project schedule, software requirement traceability document, Test approach document, test execution and created a consolidated sheet for all the phases of testing including the bug summary.

Education & Professional Certification

Bachelor of Engineering in Biotechnology (2004-2008)

Certified Scrum Master(Feb 2018-Feb 2020)

Agile Certified- VEASS (Nov 2016 – Present)

ISTQB Exam certification(pursuing)

Technical Experience

Testing Tools

Quality Center 9.0, HP ALM 11.52, HP ALM 12.20, QTP 11.0, ClearQuest

Testing Environment

JAVA, VB, ASP.NET, SQL, XML, JSON, HTML, CSS

Tracking Tools

Quality Center, JIRA v7.2.8, IBM Clearquest

Operating System

Windows 98/NT/2000/XP/2003/2007 Windows 10, UNIX

RDBMS

Oracle 11g, MS SQL Server 2008, TOAD 12.11

Scripting Languages

VB Script, Javascript, C

Microsoft Office Tools

MS Word, MS Excel, PowerPoint, Access, Visio

Collaboration Apps

MS Outlook, MS SharePoint, Google, PPMC

Methodologies

SDLC, RAD, Waterfall, Agile/Scrum, Kanban

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