PHILLIP N. DEMUND
*** ****** **** * Woodstock, Ga., 30062 * firstname.lastname@example.org
Resourceful, solution-oriented IT Consultant with in-depth knowledge and successful experience in global enterprise systems development, deployment and project management.
Recognized for strong communication, negotiation, and client relation management skills.
Key strength in creating and motivating loyal, productive teams to high levels of productivity and efficiency.
System Analyst, Programmer Analyst, Developer, System Administrator, Project Manager
Kennesaw State University Marietta, Georgia August 2017 – Present
Dining Room Attendant (DRA). Responsible for the daily orderly operation of the dining room services. I am used a floater. This assignment permits me to work where needed. Our goal is to allow for a great dining experience in a friendly atmosphere - ultimately producing healthy students.
B.O.S.S., LLC Atlanta, Georgia February 1997 – Present
Programmer/Analyst/Developer/Project Manager/Graphic Designer
Responsible for client enterprise solutions. This includes networks, AS/400 and iSeries systems administration, programming and modifications.
YDFM Atlanta, Georgia August 2002 – February 2005
Responsible for systems interface and integration. This involved data transfer between IBM 4690 controllers, using IBM Register Software and customized Supermarket Application Management software.
Responsible for IBM iSeries, as//400 using RPG III, IV, CL and SQL languages with Buyers Management Software and MAPICS to insured nightly batch transfer and extrapolation of all register information.
Configured 85 wireless ISHIDA scales using ISHIDA PC software with TCP/IP protocols.
Project managed the transference of 70 wireless phones to Voice over IP system, using Cisco routers and Cisco access points to connect phones and wireless scales. Responsible for ATM systems for DUPKTA compliancy. This VISA mandated change involved replacing and reprogramming 75 ATM pads to accept 32 bit encryption.
Responsible for all upgrades, maintenance and performance of the AS/400. Project managed and implemented the fiber optic backup redundancy system. Responsible for all electronic Government and State reporting information systems. Responsible for A/P, A/R, Inventory and Payroll year-end reporting systems.
Genelco Inc Atlanta, Georgia April 1999 - January 2002
Client Support Division. Performed client customization, modifications and upgrades using RPG III and IV programming tools. This involved client interface, to meet requests for new file structures, programs and menu options.
Performed RPG III to RPG IV conversions and modification for clients requiring the latest Release/Version of Genelco software. This involved identifying client customizations to base system and converting old code to RPG IV.
Supported new insurance products and services. Used ALDON change management system to insure proper change management deployment and release.
Aided in the development of interface systems for client software.
American Arbitration Association Atlanta, Georgia March 1998 - March 1999
Implemented new floor Plan and configured devices at new location. Aided in the set up of the Cisco router and frame relay communication systems.
Replaced workstation with PC’s. Re-networked stations using IBM’s Client Access with TCP/IP protocols.
Performed AS/400 system software upgrades.
ING - Life of Georgia Atlanta, Georgia December 1995 – September 1998
Sole developer and designer of re-engineering entire AS/400 software and hardware system to meet the needs of this insurance company. Installed PC's and provided remote connectivity to AS/400.
Redesigned and re-engineered backup processes, Accounts Payable, Accounts Receivable, Check Writing, and all batch processes.
Cleaned up data and developed programs to ensure data integrity.
Trained user personnel on using the new batch process system. Eliminated complex entry of AS/400 commands by operators and replaced with a menu driven system.
Redesigned and redeveloped the entire Electronic Fund Transfer system to communicate with Life of GA's clients. During the re-engineering process, found 400 to 600 customers who where not being billed properly on a monthly basis. Due to the new system an additional $100,000 per month of receivables is now being processed. Documented all application systems.
College of Continuing and Professional Education, Kennesaw State University – Kennesaw Internet Professional
Microsoft Access Database Forms – Certification
Microsoft Access Database Report – Certification
LaGuardia Community College, NY – Associate in Computer Science
New York University, NY - IBM Systems Programming Certification
IBM Guided Learning Center, NY – Structured Programming Certification