Operates with a strong sense of urgency and thrives in a fast-paced environment. Meets tight deadlines and delivers superior performance. Fluent in English and Spanish. Professional Experience
February 2016 - March 2018
Office Manager Assured Home Care Tempe, AZ
Main point of contact for all new referrals. Supervised care and records of over 150 clients in the east valley area while simultaneously supervising and staffing their direct care workers. Trained all new office personnel, resolved conflicts, was the afterhours on call emergency contact and conducted investigations. Provided assistance in state audit, purchased supplies and organized office functions and time off requests. Knowledge of all office positions a must. November 2009 - January 2016
Assistant Manager All Valley Home Health Care Phoenix, AZ Supervised care and records of over 500 clients in Phoenix and east valley area while simultaneously supervising their direct care workers. Determined salaries of all new direct care workers, trained all new office personnel, resolved conflicts, was the afterhours on call emergency contact, and conducted investigations. Conducted weekly audits to maintain standards on policies and procedures.
March 2004 - June 2009
Administrative Assistant Arvizu Advertising Phoenix, AZ Supervised and trained over 40 employees, scheduled work hours, resolved conflicts, and determined salaries for sales teams. Analyzed record keeping systems, forms control, office layout, personnel requirements, budgetary requirements and performance standards to create new systems and revise established procedures.
November 1997- December 2002
Assistant Manager Farr's Stationers Corona, CA Maintained store inventory, supervised business accounts and ordered Hallmark gift items while providing a positive shopping atmosphere.
California State University, San Bernardino, CA
Proficient in Microsoft Office Suite: Outlook, Excel, Word, Power Point