Customer Service Administrative Assistant

Objective

I am seeking an opportunity in the service industry, which will include contact and interaction with the public, while maintaining organization and promoting business. My primary focus is on consistent attention to the needs and requirements for smooth operations and seamless transitions.

Experience

Advanced RV Park Resort Houston-Pearland Texas 2017

Office and Customer service

Auditing and maintaining resort database for reservations and rentals.

Mail Sorting and distribution

Retail sales

Scheduling reservations, checking in and out guests.

Communications and organization of operations.

Herndon, Plant & Oakley Financial Group Corpus Christi, Texas 2014

Temporary Assistant for a Maternity Leave employee

Providing reports and customer portfolios.

Filing

Updating Gold and Silver exchange rates

Maintaining Customer Data and confidential information.

Valley Presbyterian Church Paradise Valley Arizona 2007-2013

Executive Administrative Assistant to the Senior Pastor

Managed the Senior Pastor’s Calendar, screened all emails and incoming calls.

Organized meetings and maintained documents and procedures.

Assisted in maintaining vision and initiatives.

Provide critical information and maintain organization for the Head of Staff Office.

Protected confidentiality for staff and members.

Infinity 2 Health Sciences Phoenix Arizona 2006

Administrative Assistant/Customer Service

Assistant to Resident DR./ R&D Scientist/ Operations Mgr./Regional Sales Mgr.

Facilitated order resolution from a remote location involving two customer bases.

Office administrator, personal assistant, project coordinator.

Acco Brands Inc. Lincolnshire, Illinois 1999-2005

Customer Service Independent Business Accounts

Audited and expedited orders and executed follow up activities for account specific independent customers.

Analyzed problems in order, and product distribution matters. Pursuing resolution within company policies.

Successfully facilitated a business transition within a special team, to activate an acquired business including data transfer and customer base acquisition.

Onwentsia Country Club Lake Forest Illinois/ Marrakesh CC Palm Desert California 1980-1986

Golf Club Manager/ Buyer/ Book Keeper Illinois summer. Food / Beverage Mgr. Winter California

High Level customer service and member services.

Inventory responsibilities/ Sales, receipts, invoicing, accounts payable.

Training, scheduling, managing staff.

Maintaining communications with members and staff.

Education

Acco University Wheeling Illinois 1999-2005

Microsoft Programs, Word Intermediate, Excel, Power Point provided by Lake County community college to the company for employees. Certifications

Valparaiso University sign Language classed provided to assist in my paraprofessional experience with teaching in the Porter County Indiana Special Education Programs in Indiana.

Real Estate School Indiana

Portage High School, Portage Indiana graduate 1972

Skills

My random education in many venues has given me the critical thinking and skills to learn quickly and adapt cohesively in many situations.

I have dedicated my off work time to make sure I am current on technology and, pursue knowledge to stay current in the work place.

I have relocated on many occasions and am working diligently on returning to the Arizona Desert, I consider my home.

I believe in a strong work ethic.

References Upon Request

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