Production/Manufacturing Supervisor
Resume:
Jamie J. Bruce
Cedar Rapids, Iowa 52402
E-mail: ***********@*******.***
Summary
Dependable and dedicated Production Manager with 19 years’ experience in coordination of schedule from dock to stock to end customer, organization of work to bargaining unit personnel, responsible for day to day operation of bargaining unit personnel, Lean Manufacturing, 29 years’ experience in factory floor production. Communicates well with all levels in an organization. Excellent skills in problem-solving, with a proven ability to work industriously under deadlines. A team player who is also capable of working independently.
Professional Experience
Production Director/ Marion Process Solutions, Marion, IA location. June 2016- Mar 2018
Responsible for the day-to-day build schedule, overseeing the Fabrication Shop Floor’s day-to-day operations and Shipping operations. Responsible for entire facility maintenance projects, lawncare and snow removal contracts, and facility vehicle maintenance. Responsible for floor layout projects and the acquisition of new equipment. Performed various staff and administrative duties in support of the company’s mission. Includes independent judgment and discretion in making work decisions in accordance with a broad range of company functions, policies and procedures.
Production Supervisor/ Schneider Electric, Cedar Rapids, IA location. May 2011- Jun 2016
Responsible for the day-to-day build schedule, overseeing the bargaining unit’s day-to-day operations of the Contact department, Weld Cell department, and Shipping operations. Company Liaison Manger for communication regarding performance and contractual issues between the Company and its two Unions. Served as a Company representative in the last contract negotiations. Performs various staff and administrative duties in support of the company’s mission. Includes independent judgment and discretion in making work decisions in accordance with a broad range of company functions, policies and procedures.
Production Supervisor/ US Corrugated, Cedar Rapids, IA location. June 2008- May 2011
Responsible for the day-to-day build schedule, overseeing the bargaining unit’s day-to-day operations of the Converting department, Shipping department, and Warehouse operations. Performs various staff and administrative duties in support of the company’s mission and the Production Manager’s responsibilities. Includes independent judgment and discretion in making work decisions in accordance with a broad range of company functions, policies and procedures.
Production Manager / Rockwell-Collins, Coralville, IA location. Jan 1999 – Apr 2008.
Responsible for the month to month build schedule, overseeing the bargaining unit’s day to day operations of the Surface Mount Technology department. Performs various staff and administrative duties in support of the company’s mission and the Plant Manager’s responsibilities. Includes independent judgment and discretion in making work decisions in accordance with a broad range of company functions, policies and procedures.
Ability to maintain confidential information. Respect customer’s confidentiality in all
communication, and fully comply with company-wide ethics policies.
Provide customer services regarding issues and other customer service duties as
assigned. Research and resolve product issues with customer, customer contacts, and factory
floor. Research and resolve customer complaints.
Develop/build customer confidence needed to support business requirements/goals.
Educate all support personnel, bargaining unit personnel about all aspects of the area’s customer
demands/requirements regarding schedule attainment.
Established a systematic daily stand-up meeting to keep employees abreast of policies
and procedures, daily schedule attainment, and an employee communication issue/resolution board.
Assist with special projects and new product implementation.
Respond to inquiries concerning company policies and procedures, contractual liaison for
department, provide liaison between the Business Manager/Director, support personnel,
bargaining unit, and the customer.
Compose routine letters and memoranda. Complete materials for specific projects, reports,
inquiries and reply to correspondence.
Perform general administrative duties, including but not limited to, maintain weekly employee time and attendance, maintain and enforce company contractual agreements per the disciplinary process as needed, support all company safety policies, including Star VPP status, support all company quality policies, receive and make proper disposition of telephone calls and personal callers, proficient in MS Office including but not limited to Word and Outlook.
Keep informed on departments’ activities and staff’s whereabouts to provide efficient support.
Demonstrate acceptable business etiquette as demonstrated by:
Maintain courtesy and consideration with all contacts and establish professional appearance
through punctuality, and responsibility. Maintain willingness to accept change; flexible and
adaptable. Answer the phone system promptly and courteously, relaying messages, which are
factual, concise, and timely. Maintain friendly and courteous outstanding customer contact
skills. Verbal communication is clear and precise with employees, customers, area Lead, and
colleagues. Computer documentation is done in accordance with company policies and
procedures, utilizing correct company terminology.
Maintain good working relationship with Union Partnership in all business facets.
Prepare and maintain accurate bookkeeping records in SAP.
Pay monthly invoices.
Lead and organize Lean Manufacturing activities
Ability to interact with internal and external organizations to obtain desired results.
Detail oriented.
Ability to handle multiple priorities with repeated interruptions.
Able to communicate effectively, both written and oral, with people having varied educational
backgrounds. Provide the highest level of service to customers, employees,
and office staff.
Able to start projects and tasks independently.
Ability to work under pressure of conflicting demands and deadlines.
Provide 24/7 on-call service for employees.
Production Operator/ Rockwell-Collins, Cedar Rapids/ Coralville, IA. locations. Apr 1989 -Jan 1999.
Production operator in a factory floor environment as well as a quality inspector for factory floor support. Provided build assembly and quality support for numerous defense programs in a high-demand, high rate environment.
Excelled in internal and external customer requests.
Trained new employees in area responsibilities and company policies.
Managed projects for Safety department, including the implementation of obtaining the OSHA Star VPP award.
Maintained off-shift medical emergencies and First Responder program.
Assisted Human Resources during periodic employee hiring sessions, while maintaining confidentiality.
Responsible for set-up and running of off-shift production equipment.
Excelled in communication with all levels of management as well as customers.
Proven ability to work on several projects simultaneously while supporting everyday requests.
Proven excellence in troubleshooting skills.
Education
Diploma, Washington High School, Cedar Rapids, Iowa, 1988
References available upon request.
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