Customer Service Data Entry

WENDY JILL SPIVEY

*** **** ****, ******, ** *****

919-***-****

**********@*****.***

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EXPERIENCE

JANUARY 2015 – MARCH 2018

OFFICE MANAGER, ADEQUATE ONE BAIL BONDS, LLC

• Provide administrative support to President;

• Update and managed client files;

• Update forfeiture list and check upcoming court dates;

• Answer phones;

• Maintained and ordered all office supplies and equipment;

• Responsible for collecting all payments;

• Manage accounts receivables and payables;

DECEMBER 2006 – DECEMBER 2014

PROPERTY ASSISTANT, CASTO CAROLINA SERVICES

•Performed administrative duties for property management, leasing and development

departments;

• Provided customer service, including greeting the public;

• Coded and processed invoices for properties;

• Prepared quarterly water/sewer and grease traps billings to tenants; handle maintenance calls

and follow-up,

• Composed various correspondence;

• Obtained maintenance estimates for jobs to be completed at a property;

• Coordinated sales report and insurance certificates program and track submittal of such by

tenants and answer incoming calls;

MARCH 1994 – NOVEMBER 2006

PROPERTY ADMINISTRATOR, GFD MANAGEMENT INC.

• Assisted Property Management Department with daily operation of 21 commercial properties;

• Prepared monthly, quarterly and annual CAM, INS and RET reconciliation and billings for

properties, accounts payable processing, including preparing invoices and data entry;

• Coordinated written collections letters – default and aged receivables;

• Compose documents, such as payment notices and general correspondence letters, direct

communications with tenants and vendors;

• Organized and filed documents ;

• Managed office supplies;

JANUARY 1992 – SEPTEMBER 1993

ADMINISTRATIVE ASSISTANT, FULBRIGHT & FULBRIGHT, CPA, PA

• Scheduled and confirmed appointments;

• Performed computer data entry;

Answered incoming calls;

• Copied and prepared tax organizers;

• Maintained office supplies;

SEPTEMBER 1991 – DECEMBER 1991

CLERK TYPIST, STAFCO TEMPORARY SERVICES

• Sorted and distributed mail for Chemistry Department;

• Managed and ordered office supplies;

• Provided receptionist duties;

EDUCATION

AUGUST 1983 – MAY 1986

BUSINESS ADMINISTRATION,

NORTH CAROLINA CENTRAL UNIVERSITY- DURHAM, NC

SKILLS

• •

Microsoft Office

• •

Quickbooks

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REFERENCES

• Available upon request.

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