Executive Assistant Manager

Dee Garcia

*** ***** ******* ******

Daly City, CA 94014

Cell: 415-***-****/E mail: ******@*****.***

PROFESSIONAL EXPERIENCE

Charles M. Salter Associates, Inc., San Francisco, CA 06/2002 02/2018 Office Manager/Executive Assistant (laid off)

• Provided executive support to CEO and Vice President engineers

• Managed professional and personal calendars, meetings, and calls in multiple time zones via Outlook

• Coordinated extensive and intricate professional and personal travel arrangements

• Prepared business expense reports using Concur and Advantage

• Screened and answered calls, emails, and correspondence with professionalism and in a timely manner

• Prepared letters, reports, proposals, spec formatting, email/memo correspondence

• Served as liaison with professional and personal relationships including company executives, Board Members, vendors, recruiting firms and educational and professional institutions

• Interfaced with clients, high level executives, project teams, vendors, and end users on a frequent basis

• Created PowerPoint presentations and Excel reports

• Planned and coordinated department events, such as parties, volunteer activities, dinners and off site meetings

• Managed company renovation projects and company alarm

• Managed employee Vacation Time/Sick Time (authorizations/coverage)

• Researched and purchased business (ordered office supplies, office replenishes, and fulfilled maintenance requests) and personal items as required

• Assisted Audio Forensics in translations/transcripts (English/Spanish cases)

• Handled W 9's, Certificate of Insurance, Commuter Checks, petty cash Cypress Lawn Cemetery/Funeral Home, Colma, CA 06/2008 11/2017 Receptionist (Part time)

• Provided immediate assistance to At Need/Pre Need families

• Assisted Family Service Department with At Need/Pre Need arrangements (funeral/cemetery)

• Handled all general phone inquiries to appropriate counselor/arranger

• Searched locations of deceased, cemetery service requests, payment collections

• Logged all appointments/walk ins, and phone calls Holiday Inn North Hotel, South San Francisco, CA 04/1997 06/2002 Front Office Associate (relocated)

• Provided hospitality to incoming guests

• Provided service to diverse customers, guest relations

• Handled reservations, check ins/check outs, guest complaints

• PBX, received and routed calls, handled data entry, filing

• Balanced all cash and credit card transactions

• Logged all appointments/walk ins, and phone calls

• Trained new employees in all Front Desk procedures SKILLS

Technical: Microsoft Word, Excel, Outlook, PowerPoint, Adobe, Google Docs, QuickBooks, Advantage Languages: English, Spanish

EDUCATION

Bachelor of Arts in Communications – Broadcast, San Francisco State University, San Francisco, CA – 2006

Associate in Applied Science Degree in Business Software Applications, Heald College, San Francisco, CA – 2002

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