Engineer Customer Service

Sean P. Kelly

**** ****** **** **. ** #*** Atlanta, GA 30319 C: 415-***-**** *************@*****.***

PROFESSIONAL SUMMARY

I am a highly motivated and versatile facilities professional, with over 15 years of experience performing and managing MEP maintenance and operations for multiple clients across multiple industries and at varied types of facilities. Experienced in project management from planning to execution.

SKILLS

Creative problem solving

Focus on customer service

Teambuilding and personnel management

Strong HVAC background

Project and construction management

Operational auditing and management

WORK HISTORY

Regional Chief Engineer December 2016 – December 2018

GSH Group – Embarcadero Capital LLC.

Managed seven (7) stationary and mobile engineers tasked with the maintenance and operation at 5 properties spread throughout the East Bay with a combined square footage of 1.4 million sqft.

Managed construction at all properties.

Served as energy manager for all properties within the region. Served on client’s corporate energy initiative council.

Worked with regional senior property management and client executives to ensure end user and tenant satisfaction and efficient operation at all properties.

Was in day to day contact with regional GSH manager to report on progress.

Provided detailed monthly reporting of all department activities and construction.

Managed the operational and capital budgets for all properties within the region.

Was the primary on call point of contact for any afterhours building emergencies at the properties within my region.

Acted as Fire Life Safety Director for the properties within my region and provided training to team members for emergency preparedness.

Responsible for all site safety training, planning and documentation.

Chief Engineer June 2016 – December 2016

GSH Group – CA Department of General Services at 501 Van Ness Ave.

Managed a crew of four (4) stationary engineers tasked with the maintenance and operation of 700,000sqft of office space

Implemented daily rounds and readings program

Implemented GSH Group operational standards and policies at site

Cleaned out plant and building MEP areas

Ensured client satisfaction at the site level

Developed and executed plan for Chiller replacement project at site. Oversaw the installation and commissioning of two (2) 750-ton Carrier Chillers.

Created new PM program and rolled out to end users for use. Provided training to end users. Performed daily preventative maintenance

Completed tenant work requests and acted as primary contact for all tenant engineering work

Reported monthly to CA Department of General Services

Engineering Manager May 2008 – June 2016

Able Engineering Services

Managed approximately 200 stationary engineers at approximately 40 different account locations throughout the San Francisco Bay Area

Perform operational audits and ensure proper operational policies and procedures are in place

Ensure that site safety programs are in place and compliant with state and federal codes

Develop and implement preventive maintenance programs

Maintain regular communication with each accounts property management team to ensure client satisfaction

Act as primary support to onsite engineering teams acting as the primary point of contact for each sites Chief Engineer

Provide budgeting and accounting oversight for clients

Managed Able Engineering Services Mobile Division

Stationary Engineer December 2006 – May 2008

Able Engineering Services – Omni Hotel, San Francisco, CA

Performed daily rounds and readings

Responsible for preventive maintenance and repair of all base building equipment and systems

Developed guestroom preventive maintenance program

Performed weekly fire pump testing

Maintained all kitchen equipment including all refrigeration equipment

Responded to and completed daily work order requests as dispatched

Oversaw outside contractors when necessary

Stationary Engineer December 2005 – December 2006

Able Engineering Services – 1390 Market St., San Francisco, CA

Performed daily rounds and readings

Responsible for preventive maintenance and repair of all base building equipment and systems

Responded to work orders for both the commercial and residential tenants of the building

Performed weekly fire pump testing

Interfaced with two different property management teams to make sure all tenants needs were taken care of

Oversaw outside contractors when necessary

HVAC Service Tech August 1999 – December 2005

Schmitt Heating and Cooling

Mobile technician

Commercial HVAC service, repair, and installation of but not limited to: pumps and related piping and systems, boilers, fan coils, water source heat pumps, cooling towers, boxcar units, exhaust fans, supply fans, and motors.

Installation of ducting and VAV systems for new construction and tenant improvements

Air balancing and commissioning

Responded to daily service calls in a prompt and professional manner

Maintained a perfect safety record

Oversaw a team of six service technicians dispatched throughout the Bay Area

EDUCATION

Sacred Heart Cathedral High School – San Francisco, CA

High School Diploma: 1994

College of Marin – Kentfield, CA

AA Degree: 1997

St. Mary’s College of California – Moraga, CA

BA Degree: 2000

Local 39 Training Center – San Francisco, CA

High Rise Fire Safety Director

Building Systems

Fire Alarm Signaling Systems

Universal EPA Certification

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