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Social Services

Macon, GA
March 23, 2018

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**** ****** ***** *****




To obtain a position with a progressive organization where my skills and talents will be utilized to help others reach their goals


February 2017-Present


Primary duties include providing my caseload with referrals to resources within the community for assistance with food, utility, health, or educational needs. I also assist my caseload by developing skills to help the individuals overcome barriers that are blocking many from growing; to help build support systems, to help develop functioning skills for daily living practices, to assist the individuals in living, learning, and working in the real world day - to - day in hopes that they can function as close to their normal as possible. I also submit monthly service sign-in sheets to certify that services were rendered to my Clinical Director.

August 2012-Present

Formerly -The Renaissance Group, now TRG of Atlanta and Rebirth-Office Manager

Responsibilities with both agencies consisted of customer service with potential individuals for services, individuals who were already in service with us, and businesses from group homes and senior high rises who wanted to know more about our community based services. I also checked weekly eligibility for both agencies to confirm individuals in our services were eligible to continue to receive services; make new charts for individuals new to agencies; enter individuals into Sharenote computer database for billing input, note entry and goals input, direct-care staff set-up in Sharenote and submission to staff advising of use; HR chart making and responsible for obtaining required HR documents per DBHDD and CARF’s manual for each file yearly; notifying all direct-care staff before the 1st of each month that invoices are due for payment on initial assessments, re-assessments and WRAPS completed that were assigned by the Clinical Director; enter all assessments (initial or re-assessment into Sharenote) for billing and to support if direct-care staff receives payment; set up company emails for new direct-care staff; set up agency orientation where once a month all new hires meet with both Clinical Directors and receive extensive training on documentation training, agency’s mission statement, policy and procedure, and HR.

December 2009-August 2012

HomeFirst - Housing and Marketing Coordinator

This position is responsible for conducting, outreach and marketing efforts to the general community to include area employers, businesses, corporations, local, state and federal agencies, churches, civic and social groups and area schools and colleges; developing and implementing marketing strategies, creating, developing and producing all marketing materials to include: newsletters, brochures, flyers, pamphlets, workbooks and all collateral used in the agency’s outreach and marketing efforts. In addition the Housing and Marketing Coordinator is responsible for the coordination of all educational activities to include home buyers education, financial literacy, budget, credit and foreclosure classes. And also serves as general counselor for the agency, for pre-purchase, reverse mortgage, post-occupancy, foreclosure and credit counseling.

April 2002- October 2009

Macon Housing Authority -Personal Advisor-Family and Supportive Services

Primary duties include providing intensive case management service for participants in the HOPE VI Moving to Success program; interviewing clients to access needs and develop case plans; assisting with relocation by showing units that were available around Macon and working closely with each resident’s section 8 or public housing case manager; arranged for services for clients by developing community contacts via regular communication and correspondence with both public and private agencies.

Hogan RESUME, page II

Career experience continued

Specific and extensive duties for the Lease-to-Purchase Program include:

§Develop service delivery mechanism for program participants

§Managing and coordinating for lease participants in the newly implemented Lease to Purchase Program

§Working closely with the Macon Middle Georgia Housing Counseling Center to provide joint service delivery to homebuyers.

§Coordinating the application and screening process for the Lease to Purchase applicants

§Serving as the Lease-to-Purchase Program selection panel chairperson

§Showing newly constructed units to potential applicants

§Understanding floor-plans, unit design, and land-use restrictive covenants that are applicable

Other job responsibilities included, facilitating an on-going financial literacy workshop using the FDIC Smart-Money Curriculum; staying abreast of trends, laws, and changes in the lending and financing fields; calculating pre-qualifying amounts for potential and current participants; working with fiduciary institutions to assist.

Educational Background

Walden University, Bachelor of Science Psychology

April 2018

Mt. De Sales Academy High School, Diploma

Macon, Georgia, 1987

Applicable Skills

-Facilitating Capabilities -Power Point -Strong Oratorical Skills

-Word Programs -Microsoft Publisher -Customer Service

-Microsoft Office -Excel -Windows Programs

-Multimedia Presentation -Access -Outlook

Salary Requirements are negotiable

References available upon request

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