Customer Service Sales
Resume:
MANISHA DHILLON
Calgary, AB T3N0L7
*******.*********@*****.***
Career Objective:
To gain employment at a organization which will inspire me to enhance my skills in customer service and retail industry and work as a team player in a positive atmosphere.
Profile:
Excellent communication and multitasking skills.
Respond positively to the constantly changing environment.
Highly organized and result oriented.
High analytical skill to assess the situation and seek perspectives if needed.
A team player, who personally motivates, mobilizes and assists employees as well as co-Workers.
Good knowledge of Microsoft office, internet and outlook.
Education:
Master’s in Business Administration - Human Resource and Marketing
Amity University, India
July, 2011
Bachelors of Commerce (Hons.)
University of Lucknow, India
July, 2009
Work Experience:
Sales associate- Part-Time
Leon’s Furniture Limited, Calgary
(February 2018 to Present)
Greeting guests upon arriving in our retail showroom and learning their motivation for their visit.
Presenting and discussing various home furnishings product options based upon clients’ lifestyle and needs.
Marketing new sales and special events
Assisting customers in financing, purchasing, delivery and ultimate satisfaction
Increasing personal knowledge of products, sales techniques, and promotions through
continuous professional training and development
Creative Head
Pearl’s Boutique
(January, 2012 – 18)
Creating and visualizing an idea to customize the new clothing designs.
Staying up to date with emerging fashion trends related to fabrics and colours.
Planning and developing the range of apparel by working with entire team of artist and tailors.
Sourcing, selecting and buying fabric for developing a pattern that is cut and sews into sample garments.
Checking the quality and fitting of the sample pieces and finalizing it for further production.
Promoting the new design through exhibition and social media.
Assisting the sales team with the order completion.
Following up with the customers and make sure they satisfied.
Sales Associate
Satya Paul
(2011– 12)
Greet customers as they arrive at the store and provide them with information on where their choices are racked.
Provide suggestions for design and type of clothes according to each customer individual requirement.
Assist customer during Fittings.
Make sure that customer is going satisfied and with a smile.
Handling all the queries and alterations of the garments of the clients.
Human Resource Associate
Pee Gee Infrastructure
(2011-12)
Involved in day to day operations of the company.
Place adverts when there are job vacancies or openings.
Screen applicant to determine those that are in line with or followed the stated application procedure.
Schedule and conduct interviews for the company.
Disperse circulars and Notification for meetings.
Counsellor
Euro Kids International School
(2009-10)
Interacting with parents and providing them the right information for their child.
Following up with parents and scheduling the appointments.
Looking after fees submission and preparing daily log book.
Stock maintenance.
Following up with teachers and solving their queries.
Contact this candidate