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Administrative Assistant Service

Chisago County, MN
March 23, 2018

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Professional Highlights

Administrative Assistant

Forest Lake Senior High School 2012 - Present

• Became Advisory council member for Community Education and worked to combine programs for the most positive community impact

• Served as Wellness Coordinator for the FLHS

• Charged with professional and direct support to the FLHS Principal

• Professionally serviced a staff of 100 teachers, over 1,400 students and families, administration, contractors and community

• Operated as first point of contact and the “face” of the FLHS by vetting all visitors and ensuring security into the building

• Successfully conducted any and all assignments handed down by senior level

• Discreetly managed all confidential information and situations daily

• Ordered and Processed all purchasing through select vendors and worked to establish budgets while purchasing items at lowest possible price

• Prepared and outfitted all teacher substitutes on a daily basis

• Processed deposits for resale accounts

• Worked directly with accounting department to help streamline deposit process on a weekly basis.

• Maintained FLHS website with updates and current communication

National Accounts Sales and Service Coordinator Installation Operations Department Supervisor Accounts Payable

Fireside Hearth and Home, Fireside Companies 1997 - 2012

• Increased CTP percentage to 97% through the implementation of newly created procedures; by eliminating challenges throughout the installation

• Conducted analysis of payroll; identified discrepancies and cost control improvements reducing errors by 25%

• Reduced inventory by 10% through lean process implementation

• Responded to a 30% increase of business and doubled the amount of incoming orders

• Successfully coordinated local hearth products, installations and service appointments with top national builders and appropriate account teams

• Developed and maintained secure, professional relationships to ensure job completion

• Managed seven direct report employees

• Effectively resolved conflicts to ensure top performance

• Worked closely with construction managers at several Fortune 500 companies, as well as custom builders and remodelers.

• Educated clients on installation procedures, product features and benefits.

• Proactively identified ways to improve installation processes and service appointments to drive down costs.

• Conducted on-site and off-site training

• Represented the company on international travel to train contractor base and establish positive, strong relationships

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