John E Mulligan
Hagerstown MD 21740
*********@*****.***
Jan 2018 – Present
Western Express
OTR Driver
• Driving 18-Wheeler across country
Jan 2017 – Jan 2018
Transamerica
Insurance Adviser
• Presentation of appropriate insurance and annuity products to client's for commission based compensation
• Manage accounts already on my book of business
• Arrange appointments with clients and manage my schedule Work in the field mostly and are required to generate my own leads and referrals
Mar 2005 - Jan 2017
Citigroup
Identity Theft Specialist / Billing Dispute Specialist
• Respond to incoming calls from clients and making outbound calls for follow-up and for other reasons as needed
• Assist customers with ID theft issues and facilitate the appropriate credit bureau notifications and blocks
• Facilitate the start, manage the process, and communicate final resolutions of disputes on credit cards.
2003 – 2005
Shockey Concrete
Concrete Mixer Truck Driver
• Drove mixer truck to make deliveries of concrete to customers: industrial and individual jobs both large and small
2001 – 2003
Schwans Home Delivery
Route Delivery Driver
• Drove a Scwhans truck making home deliveries of frozen foods
1996 – 2001
First Data Merchant Services
Relationship Manager
• Manage all merchant relationship issues on the Wells Fargo platform