Customer Service Sales

MARINA MILLS

*** ******** ****** *********, ** **701 *************@*****.*** 304-***-****

OBJECTIVE

To obtain an office position affording positive business growth by the utilization of acquired administrative skills, experience, and education.

SKILLS & ABILITIES

Microsoft Office Suite (Word, PowerPoint, & Excel) proficient

Keyboarding at 52 WPM

Compose and proofread business correspondence (letters, memos, etc.)

Skilled in basic Billing & Coding procedures

Comfortable with Medical Terminology

Familiar with HIPAA Compliance & Confidentiality Standards

Trained in Electronic Health Records and traditional records keeping

Adept Researcher utilizing multiple software platforms

Proven ability to work successfully with managers, suppliers, & the public

Patient contact experience

Recruiting skills which include marketing

Strong customer service experience

EXPERIENCE

UNIT LEADER - AVON

APRIL 2013-JUNE 2015

Sold Avon products to men and women, effectively managing sales, collections, marketing, and distribution. Responsible for recruiting 16 member sales team. Assisted with training and setting up commercial and residential events in which product was marketed.

MEAT CUTTER - RYANS BUFFET STEAKHOUSE

JUNE 2001-FEBRUARY 2013

Responsible for cutting meat in compliance with health standards. Coordinated with staff to meet team goals and complete service in a high sales volume restaurant. Effectively provided customer service skills to satisfy current customers and increase return sales visits.

CARETAKER ASSISTANT - ROSE TARA PLANTATION

MAY 2001-JUNE 2002

Assisted living, fed, bathed, clothed, changed patients, transport from one room to another

ASSISTANT MANAGER - JW’S CAFÉ

OCTOBER 1999-MAY 2001

Maintained inventory, completed money drops, ensured delivery of exemplary customer service, trained team members, and supervised staff. Promoted from server to Assistant Manager.

EDUCATION

VALLEY COLLEGE, PRINCETON, WV

ASSOCIATE’S DEGREE: Health Services Administration MARCH 2018

DIPLOMA: Medical Records Specialist MARCH 2017

Awards: Presidential Honor; Dean’s List

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