Marie Paule Duvivier
Administrative Professional 7+yrs
Proficient in MS office suite including Word, Excel, PowerPoint, Outlook, Access, SharePoint
Accurate data entry/strong attention to detail
Purchasing & Shipping
Calendar management experience, scheduling, booking travel, expense reporting
Database management skill, report creation and presentation
Excellent written and verbal communication
Caribbean Airmail Inc. November 2014 Present
Receive and direct visitors and clients.
Assist Compliance department in: - managing agent application, OFAC checks and validating agent documentation.
Process pay supplier invoices in a timely manner.
Assist Marketing & Sales department in : -Purchasing and shipping promotional materials to various agents throughout the country and the Caribbean – Coordinating events.
Audit complex documents; create mail merges and perform mass mailings; photocopies and collates complex material to ensure timely communication and retention of documents.
Provide general clerical duties including photocopying, fax and mailing., composes edits, proofreads
Schedule and coordinate meetings and appointments for senior management.
Facilitate travel arrangements for senior management, manage expense reporting
Open, sort and distribute incoming correspondence.
Serve as support to Vice-President and the General Manager.
Works with confidential material including contractual/legal documents.
Maintain an orderly accounting filing system.
Transfer funds through CAM transfer around the world.
AT&T May 2014 September 2014
Independent Contractor & Customer Service Representative
Handle customer questions, complaints and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
Make financial decisions to protect/collect revenues and adjusts customer accounts.
Make recommendation according to customer's needs on features, accessories, upgrades and rate plans.
Canadian Embassy October 2011 January 2014
Provide direct support to the administration in greeting and assisting official visitors.
Establish programs, prepare welcome kit and coordinate hotel reservations and transportation for Canadians Government Officials.
Assist the consul with special projects onsite and offsite such as events and meeting.
Compose/type/ edit and proofread correspondence, reports, letters and other documents.
Prepare meeting minutes and other sensitive documents.
Manage the Embassy's contact list and coordinate liaison between all impacted departments to ensure proper communications and reporting practices.
Manage the Embassy's official communication with Government of Haiti, in particular the Ministry of Foreign Affairs, diplomatic institutions and customs authorities.
Maintain a 1000$ petty cash fund for small expenditures.
Answer telephones and directs the caller to the appropriate associate.
Canadian Embassy December 2006 October 2011
Administrative Program Assistant
Provide prescreens of non-immigrant and immigrant cases in accordance with the regulations and laws on immigration
Conduct preliminary interviews, obtain and evaluate information to be processed.
Provide administrative support services to agents.
Translate texts from French or English to Creole languages.
Answer telephones and route calls.
Greet and direct visitors to the company.
Bachelor in Finance
Broward College currently attending
Supply Chain Management
Supply Chain Management Principles