EDUCATION

Miami Dade College Miami, FL ****

Bachelors of Arts in Supervision & Management

Cumulative GPA: 3.2

Miami Dade College Miami, FL 2013

Associate of Arts in Social Work

Cumulative GPA: 2.8

JOB EXPERIENCE

The Source Force Coconut Creek, FL 2016-Present

Jr. Account Manager

●Work directly with the President of the company

- Create presentations for current and new oncoming accounts, introducing our products.

- Assist with maintaining relationships with our customers, currently working with over twenty accounts.

- Supervise new deals launching and ending, as well as, send weekly reports to the owners and management.

- Assist with pricing offered to current buyers on our products.

●Supervise in uploading new products to various portals

- Complete very detailed excel charts regarding our products to vendors such as Zulily, Groupon, Sears, etc.

- Communicate weekly with the President of internet marketing to enhance sales.

- Send out request for images necessary in marketing our products.

- Attend meetings to discuss potential new customers we may work with.

●In charge of the upkeep of new and current products on both of our websites, including but not limited to.

- Uploading all information such as UPCs, SKUs, weights and dimensions, MSRPs, sell price, wholesale buying links, as well as the original cost of the product.

- Provide correct images showcasing each product currently available.

- Monitor the portal on a daily basis to ensure everything runs smoothly.

- Built and maintains company's personal website displaying over a thousand products currently

Selling.

Brilliance New York Miami, Florida 2014-2015

Executive Assistant

●Monitored all the portals that their products were currently sold through such as

- Groupon, Opensky, Zulily, Beyond The Rack, Hautelook, Choxi, etc.

- Processed 20 to 50 orders daily on their two main softwares Quickbooks and Fishbowl.

- Generated new UPCs and SKUs for new incoming products.

- Supported manager in pricing of new products

- Worked on numerous excel sheets to control inventory of over 800 products.

●Provided high level support to the executives

- Managed calendars for meetings and events.

- Scheduled travel arrangements and meetings when necessary.

- Directed many calls to the correct departments.

- Trained and supervised other support staff as the company grew.

Hard Rock Cafe Hollywood, FL 2014-2015

Retail Supervisor

●Assisted the store manager in maintaining the an organized store and staff.

- Managed the retail staff, including cashiers and people working on the floor, a total of five a shift.

- Initiated pre shift meetings with staff as well as, assigned individual goals to ensure financial sale plans were met for the day.

- Worked on floor displays when new items were received each month.

- Coached, counseled, trained, and disciplined employees when needed.

- Maintained inventory and ensured items were in stock.

- Counted down the registers before and after shifts, as well as processed deposits usually over $1000 on each register.

- Handled any customer questions, complaints, and issues throughout my shifts.

Retail Sales Associate Hollywood, FL 2009-2014

●Provided a variety of services, from assisting customers with picking out items to ringing up their purchases.

- Assessed customers needs and provided assistance and information on product features, including pointing out the exclusivity of

that particular location.

- Followed and achieve department’s sales goals on a monthly, quarterly and yearly basis which resulted in over 15 employee of the month in two years.

- Went above the goal in selling the store’s membership program, selling over 30 memberships a shift .

- Handled large volumes of customers in a timely manner on the busiest nights.

- Built productive trust relationships with customers, that kept them returning on a regular basis.

- Maintained in-stock and presentable condition assigned areas, to an organized store.

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