Experience Summary

Certified SAP ECC SD and SAP S/4 HANA Simple logistics consultant and solution architect with 14+ years of SAP Functional consulting experience in implementations of SAP modules; SD (sales and distribution) Order Management and Warranty/Claims, SM (service management), PS (Project systems) and WM (warehouse management). Has basic ABAP knowledge required for functional specs. and technical developments.

Certified and Trained by SAP in SAP’s new technologies with workshops on SAP S/4HANA. SAP FIORI, SAP Web IDE, SAP Lumira, SAP Hybris and SAP Personas at SAP PartnerEdge training centers.

Certified SAP RDS Solution consultant (Rapid-deployment solutions, built on Best Practices) under PartnerEdge.

Certified in SAP S/4HANA Implementation consultant, SAP CP (Consumer Products) solution consultant

Experienced over 20+ years along with ‘sales and marketing’ domain experience in multiple roles – Area Sales Manager, Sr. Consultant, OTC lead and SME. Expertise in Sales and Distribution, Warehouse Management and Service Maintenance domain besides rich IT experience with SAP.

Strong experience in Manufacturing, High Tech, Rail Car Manufacturing, Automobile, Manufacturing, and Steel (Metals Forming and Manufacturing) and CPG industries.

Experienced Solution Architect and Solution consultant 14+ years providing end to end business process solutions using BPM concepts using ARIS analysis.

Worked as SAP SD solution architect over 5 years in building end to end process scenarios involved in multiple legacy systems. Order management, Delivery, Shipping, Transportation with multiple variants.

Expertise in gap analysis, blueprinting, configuration, documentation, training, testing, Go-Live, post-implementation support, project management, work plan development, managing against a work plan, order management, scope management, management of a team, and ensuring each reported problems are resolved in a timely manner, tracked according to standards, and escalated as appropriate.

Implemented service agreements in the form of service contracts, warranty agreements, and quantity contracts for spare part deliveries. Experienced in debugging, user exit design, report development, ABAP queries design

Worked on IDOCS/ALE/EDI and functional design of interfaces to 3rd party systems or sap to sap system

Leveraged experience of implementations with SIEMENS, IBM Global services, EDS, Capgemini and Deloitte with 5 Full Life-Cycle Implementations

Experienced in various implementation and support projects across other countries such as USA, Saudi Arabia, Egypt, Singapore and India understanding different business cultures of respective continents

Expertise in SD–FICO and CO-PA integration with billing, result analysis and revenue recognition with different business processes. Revenue recognition in contracts of periodic (rental) & milestone billing and sales orders.

Worked on results analysis, revenue recognition, US GAAP, IFRS and designed revenue reporting as per IFRS 15 standards. Worked on integration with Hyperion systems for SD billing and revenue postings and reversal of postings.

Designed and prepared functional and technical specs for custom reports for billing revenue recognition using info structures and BW interfaces. Designed dashboards with BOJ from SAP SD

Designed Business process in SAP for SD, SM configuration and testing. Extensively worked on Resource-related Billing and SAP CS ( Service Management)

Configured DIP profiles for T&M Billing scenarios created new DIP profile and added new dependent and independent DIP profiles for T&M Billing scenarios for different characteristics

Expertise in RRB (Resource Related Billing) scenarios and in DIP profile configuration with multiple industry sectors:

oRRB in SM (CS) Service Management IM & C with T&M with Warranty management and claims.

oRRB in Professional Services (BPO and SAP resource billing) with T & E

oRRB in PS and SD using WBS and costing sheet

Experienced in SAP CS (SM- Service Management)

oService Notifications, Service Orders (Repair and chargeable)

oService Contracts, scheduling based on Warranty Data and Warranty check for coverage of services

oCustomer Warranty - Time-dependent, counter-dependent, time/counter-dependent

oVendor Warranty solutions development

Experienced in Industry Best Practices during SAP implementations and support projects;

1.Best Practices for Chemical Industry end to end process design training

2.Best practices for Pharmacy industry with onsite experience. Best practices for Consumer Products (CP)

3.Best Practices for IMC with RRB (resource related billing concepts)

4.SAP CPI, BPR in SAP Support practice in Egypt, Middle East and in USA.

Technical Summary:

SAP

SAP S/4 HANA

SAP 4.6, 4.7 Enterprise version, SAP ECC 5.0, ECC6, Solution Architect and Solution Consultant. SAP CRM 7.0,

SAP S/4 HANA Implementation, SAP SuccessFactors, SAP Business suite to S/4 HANA Migration, SAP Hybris and other SAP Deployment projects.

SAP Modules

SAP COE

SAP ABAP FS and TS

RDS Solution Consultant

OTC Solution Architect

(Techno-functional)

EDI / IDOCS

Portal and Web Interfaces

CRM, SFDC, APTTUS, Boomi

SAP FIORI Apps

SAP Lumira

SAP PartnerEdge Certifications

SD, CS (SM) with Customer and Vendor Warranty management solutions, WM, PM, GTS. PS, MM, FI and CC- CI with integration with CA (Cross Applications)..

Experienced Center of Excellence consultant in SAP ECC and trained by SAP in SAP S/4 HANA ‘COE’

Experienced in designing custom developments, interface design with non-SAP systems to SAP and vice versa. Knowledge of SAP tables, field catalogs and identifying relevant user exits and function modules.

Rapid-deployment solutions, built on Best Practices for Solution Consultant

OTC – Order execution, Pricing, ATP, Material determination / substitution, Scheduling agreements, JIT, Service Orders, Delivery, Shipping, Transportation, Routes, Billing, RRB.

EDI /IDOCs – 830, 862, 856. 940. 945. 810, 820, 850, 855 custom development design and mapping with Sterling commerce.

SAP to Custom Portal interface mapping solutions for synchronous data, Extranet for 3 PL transactions.

Lead to Quote, Quote to Order BPM, Quoting tool and Interface solutions, field mapping with SAP with Interface Network diagrams and process maps with error handling. CRM-SAP, SFDC-SAP and APTTUS-SAP Interface design and implementation.

Trained by SAP workshops on SAP Lumira configuration, Server uploads etc.

SAP HANA, SAP S/4HANA, SAP BAIO, SAP SuccessFactors, SAP Personas 2.0. CPG100+ Configuration and Demos and AMS RFP responses.

SAP ASUG Member and attending various SAP training programs and workshops

Attended SAP FKOM Workshops on SAP new products, versions and demos & training.

Solution Manager

Solution Builder

Solution Composer /

Business Explorer

Solution manager functional consultant, Blue print structure, Test scripts.

Worked on Solution composer tool of SAP for various industry best practices.

Studied the business value propositions, Corporate Objectives, KPIs and Benchmarking of Industry standards

Design test cases, test scenarios and sequencing test scripts with interface to Solution manager

ARIS, HP Quality Center(HPQC)

BPM (Business Process Management), Interface with Solution Manager blueprint, business scenarios, Process flow chart design, Process flow chart detailing with sub processes, enabling business decisions with process flow charts in ARIS.

Project Methodologies and

Project Planning

SAP Activate, ASAP, SAP Launch and tools Solution Manager, ARIS, HPQC MSProjects (for planning and tracking),PMBOK5 (Deloitte), PMBOK4 (Capgemini)

Six Sigma

Greenbelt in Six sigma (special study on SAP Deliverables)

Quality Systems

Training course for Internal Quality Audit, Total Quality Management, Manufacturing Execution System software Consilium, Workstream

RDBMS

MS Office applications

ORACLE, MS SQL Server, MS Access, SQL,

Microsoft Project Plan and Microsoft Visio apart from MS Word, Excel etc,

e-Commerce

e-Commerce certified in ‘APTECH’ institution

Configuration : Experienced in all SD aspects, including defining & assigning Enterprise

Structure, Master data, Pre-Sales, Sales Order processing.

Sales Documents : Sales Document Header, Sales Document Item, Sales Documents,

Schedule Line, Contracts, and Scheduling Agreements, Delivery orders.

Pricing : Condition table, Condition type, Access sequence, Pricing procedure, and

Condition record, Scale based pricing, Exclusion pricing condition groups, custom pricing

routines, formula based pricing, custom pricing work bench.

Order Management (Quote to Cash, Order to Cash and Contract to Cash): Creation of

Sales documents - Inquiry, Quotation, Sales order (standard order, rush order, cash sales,

service order, returns), Deliveries (outbound & inbound), Billing, Invoicing, Credit memo,

Debit memo; Configuration and implementation of SAP LE process, covering the complete

range of functionalities like master data uploads. Drop-ship Sales, Third Party Sales, Credit

Management Process. CPG Industry processes design, Pharmaceutical industry process

design, GMP, FDA regulations, SPL for exports under GTS and SD Billing integration.

Account Receivables, incoming payment processing, partial and full payments and

Integration with Biller Direct

Warehouse Management: Delivery process with picking, bin management, Picking,

Packing, with serial numbers, with batch determination and batch split, custom routines in

batch split, with packaging instructions, RF scanners custom solutions.

PROJECT CHRONOLOGY:

Current Project 27 : SAP Rollout project, GB, NA and CA

Project Duration : Nov 2017 to current

Client Industry : Convergent Security Solutions

Role : SAP SD CS - SME

Client : Stanley Black & Decker, NA, GB and CA

Responsibilities:

Worked on SAP vs. business process Gaps and proposed system solutions with algorithm.

Global template implementations with customized solutions by regions GB, NA and CA

Worked on interfaces ASTEA, BIZTALK to SAP and worked on NETWORK Diagrams and error handling

EDI IDOCs mapping with interfaces like ASTEA and SFDC for inbound and outbound transactions and master data.

Custom process architecture of CS processes covering SFDC quote to SAP order, service contracts, service notifications, service orders, field service order Depot repair orders.

Custom DIP profile configurations with activity types sets, cost elements set and direct material determination.

Custom solution for service order account indicator based on contract terms, i.e. service plan item characteristics.

Project 26 : SAP Implementation project, BE

Project Duration : From Mar 2017 to October 2017

Client Industry : Electronics

Role : SAP SD DM

Client : Crestron Electronics Inc. Rockleigh, NJ and BE

Responsibilities:

Preparation of task schedule and execution for Data Migration

Data Migration of SD Master data, open orders, delivery, shipping with lean warehouse management functionality with Bar code printers. Data, mapping corrections from Globe legacy system with reference to SAP data. Conducting Portal-SAP-CRM integration testing workshops with business and technical teams

Preparing FS for RICEF objects, testing and modifications.

System configuration, unit testing cycles as needed. Customer portal and SAP interface design and troubleshooting. Customer Portal demo loan orders, pricing and interface to SAP.

Customer Portal Quote to SAP sales orders testing and review. UATs of integration scenarios with SD, MM, FICO, CO-PA, ATP, batch management, Serial number management. BOM settings.

Designed revenue recognition process as per IFRS 15 standards. Product returns, guarantees and warranties are considered as per updated IFRS guidelines.

Reporting billing and revenue analysis as per ‘electronics industry’ market formats

Defects resolution using HPQC and update resolution logs during UAT1 and UAT2

UAT fixes of RICEF objects and testing in multiple systems including Portal and CRM.

Coordinate with offshore developers and consultants for design and testing scenarios.

Verify, compare Output forms and testing. Interfaces error management and mitigation plans for go-live.

Data migration plan, cutover plans and UAT testing plan. Go-live preparation and production support.

Project 25 : SAP Rollout project

Project Duration : From August 2016 Feb 2017

Client Industry : SAP Medical Devices Industry

Role : SAP OTC and SM Lead

Client : Medtronic Inc. Plyomouth, MN

Responsibilities:

Lead the team for preparation of BRD/blue print documents through meetings and interviews with business.

Conducting workshops with business and brainstorm sessions with integration scenarios with FI and MM.

Study the existing Sales Org, company code and plants from where the roll out to be done to new Company code, Sales Org and Plant. System configuration for SD, SM and WM modules for Order, delivery, shipping that includes Warehouse Management, Unit testing cycles.

Training the business teams on OTC and SM (Service Management / Customer Service).

Configuring, testing Sales orders, Service Contracts, Advanced Return Management (ARM) and warranty claims. Solution for monitor warranty costs, Pricing for Warranty terms.

Design integration scenarios with SD, MM, FICO, CO-PA, Revenue Recognition, Product hierarchy, ATP, listing and exclusion, FDA regulations, batch management, Serial number management. Warehouse management for finished materials and rejected returned materials as well.

Experienced in revenue recognition cycle with contracts, periodic billing, milestone billing and with service order sales order management as well. Following FASB’s accounting standards Updates.

Automated revenue allocation & calculation with complete revenue and forecasting visibility that includes Costs to obtain a contract, Costs to fulfill a contract, Royalties/licenses

Configuring, testing Service contracts, Warranty Management, counters, scheduling, Preventative Management. Customer loyalty and special programs for discounts.AR payment processing.

Design notification types, action box, complaint codes, damage codes, cause codes, counters, measuring points, characteristics for warranty management.

Tracking costs in service orders for estimated costs, planned costs and actual costs.

Configured for revenue recognition for Service based (Time and Expense) orders using SD module

Developed reports for differed revenue and reversed revenue scenarios including ratable revenue during month end period reporting. FS (Functional Specs) for RICEF objects, testing and modifications for SD and WM label printing with Bar code and scanning requirements,Coordinate with offshore developers and consultants for design and testing scenarios. Verify, compare Output forms, plan for developments, testing.

Data upload templates, training to business, mapping exercises with ‘Priority’ and SAP.

Data migration plan, cutover plans and UAT testing plan. Go-live preparation and production support.

Project 24 : SAP– CPG Implementation

Project Duration : From Jan 2016 till July 2016

Client Industry : SAP CPG Industry

Role : SAP Demonstrations, Pre-sales, Implementations and AWS delivery

Client : Microexcel Inc. NJ

Responsibilities:

SAP implementations based on SAP Certified CPG solutions (Liquadry / Crystal Creamery)

Preparing SAP system demonstrations for various new clients.

Planned new projects with SAP Activate methodology - Prepare, Explore, Realize, Deploy and Run.

SAP Audit and AMS delivery activities in other regions, Training the sales team on new SAP products

Certification of new SAP products; SAP BAIO implementation and delivery

SAP SuccessFactors delivery, SAP S/4 HANA deployment delivery,SAP FIORI SAP Personas

Pre-sales presentations and sales support for all SAP products for Small and Mid-sector companies

Provide knowledge and conduct Demonstrations to prospect companies on SAP Products

Rollout Project 23 : SAP– ECC 6.0 Implementation of Customer service and Warranty management and CPI solutions

Project Duration : From June 2015 till Dec 2015

Client Industry : IM&C of rail cars

Role : CS (SM) and SD Solution Architect

Client : TTX, Chicago, IL.

Responsibilities:

As-Is study of current FMR process (Failed Material Report). Study the metrics of current defect rate of components. Review various process flows under FMR related to different divisions and repair locations

Understand the current warranty management process and know the sources of data.

Study the system landscape to identify the systems that contain warranty data and plan for interfaces to fetch the data to enable the reports of defects related to warranty materials.

Gather additional requirements and design new sub-processes for SD, WM for customer orders and return order management scenarios. Propose the design the ‘Return order processing’ with complicated scenarios of current design using SD sales orders for vendor billing of returned materials.

Activities:

Conduct blueprint workshops, brainstorming sessions with client team to gather requirements.

Prepare Blue print documentation for new design with process flow chart and narrative

Configure SAP warranty process and Order to cash pricing procedures.

Prepare the BPPs (Business Process Procedures) in SM (Service Management) with different scenarios of FMR types Service Orders through billing with different variants of business cases.

Review pricing procedure configuration for warranty contracts: RICEFW pricing routines with various business requirements for different service order processing scenarios.

Prepare solutions for optimizing and improving current processes and reporting metrics.

Rollout Project 22 : SAP– ECC 6.0 Implementation

Project Duration : 7 months (From July 2014 to May 2015)

Client Industry : Telecommunications Industry

Role : Solution architect- OM (Order Management) and CS – Service Contracts

Client : Alcatel Lucent Technologies, Murray hill NJ

Responsibilities:

Solution design and implement solution in Order Management scenarios in SAP

Order and Contract Management, Pricing, ATP, TAX systems integration, Credit card processing,

Delivery, Shipping, Transportation and Billing processes. Working on Interface designs from Legacy systems to SAP. Responsible for Functional specification preparation, built SAP system, unit testing, integration testing, change management implementation,

Billing plans integrated with PS module and external Project System (GPMP)

Provide support in the following areas in SAP: Sales and Distribution (SD) System (design review and optimization). Integration of SD, MM and FI Modules

SFDC-SAP interface change requirements as per Lucent technologies Quote process to align to Alcatel.

Integration of Finance and Financial Controlling (FI/CO).

Responsible for Issue log and Functional Design open issues. Gather additional requirements and design new sub-processes. Manage offshore resources of OTC and training.

Designed the ‘Return order processing’ with complicated scenarios.

SAP SD Process scenarios – Telecommunications with Multinational regions APAC, EUROPE, North America (CA and US).

Worked on complex scenarios of ‘Billing Plans’ configuration and interfaces with legacy systems.

Designed for Milestone and Periodic billing plans for different process scenarios or Order Management and Service contracts. Designed revenue recognition configuration and reports based on IFRS release (ASC 606) and differed revenue postings for advanced billing, rental billing and return material revenue reversal scenarios with rights of return, guarantees and warranties.

Revenue reporting as per IFRS standards and monitored IFRS new standards of IFRS documents

Custom process scenarios such as CPM (Customer Provided Material), Incentive discount conditions and mapping of billing milestones with external project system legacy systems like GPMP.

Preparing FDs (Functional Designs) for new design of Service Contracts from interfaces for Professional services, Service contracts, SSP (Software Subscription Plans)

FD Creation and collaborating Finance in interface of Credit card processing configurations.

Worked on the ‘Return order and subsequent replacement scenarios.

Activities:

Design review of OTC (Order to Cash) processes and map with Telecommunications industry best practices and SAP ECC processes for BPR analysis.

Configured OTC process from end to end inquiry, quotation, sales order, cash order, rush order, deliveries, transfer orders, post goods issue, billing and release to accounting.

Study the BPPs (Business Process Procedures) in OM (Order Management) with different scenarios Order to Cash with Standard Order, Service Contracts through billing with other variants of business cases.

Review pricing procedure configurations: RICEFW pricing routines with various business requirements for different order processing scenarios, including rebates in the form of incentives.

Support PROJECT 21 : SAP– ECC 6.0 (Chemical best practices) Production Support

Project Duration : 4 months (From Apr 2014 to July 2014)

Client Industry : Chemical Industry

Role : OTC (Order to Cash)

Client Location : Orion Chemicals, Kingwood, TX.

Responsibilities:

Defect resolution and system trouble shooting. Solution design and implement solution in Order to Cash and Logistic execution in SAP. Responsible for Functional specification preparation, built SAP system, unit testing, integration testing, change management, implementation,

Conduct User training and preparation of user training documents. Provide support in the following areas in SAP: Sales and Distribution (SD) System (design review and optimization)

Integration of SD, MM and WM Modules. Integration of Finance and Financial Controlling (FI/CO)

Planning for Implementation of OTC activities for future roll outs. Responsible for Issue log and fixing the production issues. Gather additional requirements and design new sub-processes

Manage offshore resources of OTC and training.

SAP SD Process scenarios – Chemical with Multinational regions APAC, EUROPE, North America (CA and US).

Worked on Sales orders and Delivery order updates with 855, 856 IDOCs from countries Germany, Poland, Portuguese, Canada, US, Japan, Serbia, India, China etc.

Experienced in EDI interfaces design and mapping. Changing and customizing IDOC segments and data population based on each requirement. Solved issues by modifying the outbound 856 (ASN) with required data to custom Z segments.

Worked on HUs and different packaging instructions in preparing various packaging structures with different HUs such as Pallets, Trays, Worked on various background jobs set for deliveries, PGIs etc., for each order type. Worked on 810 IDOCs to end customers and also 810 IDOCs of intercompany transactions product divisions as per custom requirements.

Changed the output layouts of various documents by end customer needs such as order acknowledgement form, packing list form, commercial invoice, and regular invoices.

Activities:

Design review of OTC (Order to Cash) processes and map with Automobile industry best practices and SAP ECC processes for BPR analysis.

Study the BPPs (Business Process Procedures) in OTC with different scenarios Order to Cash with Standard Order through billing with other variants of business cases.

Review pricing procedure configurations: RICEFW pricing routines with various business requirements for different order processing scenarios, including rebates.

Support PROJECT 20 : SFDC Upgrade to APTTUS and APTTUS–SAP – Quoting to Order process

Roll-out

Project Duration : 4 months (From Jan 2014 to Apr 2014)

Client Industry : Automobile Industry

Role : OTC (Order to Cash) Lead

Client Location : Aruba Electronics. Sunnyvale, CA

Responsibilities :

Design Quoting tool process (Quote to Order) from SFDC / APTTUS to SAP. Review mapping of APTTUS to Boomi and Boomi to SAP ECC. Gather requirements and prepare process flow charts as part of Blueprint design. Prepare RICEF Objects, Functional specs and test cases.

EDI IDOCs mapping with SAP and Boomi. Prepare the network diagrams of end to end interface and prepare error handling document. Prepare the test scripts and execute. Prepare the user manuals and training documentation. Execute UATs and review changes needed in RICEF design. Go-live and support.

Support PROJECT 19 : SAP– ECC 6.0 Implementation and Production Support

Project Duration : 2 years (From Jan 2012 to Jan 2014)

Client Industry : Automobile Industry

Role : OTC (Order to Cash) Lead

Client Location : Hitachi Metals America, Tarrytown, NY.

Responsibilities:

Go-live SAP and production support. Defect resolution and system trouble shooting.

Solution design and implement solution in Order to Cash and Logistic execution in SAP

Responsible for Functional specification preparation, built SAP system, unit testing, integration testing, change management, implementation. Go-live, hyper care support Participating in workshop for Requirement gathering, understanding as is business process and to be Process.

Conduct User training and preparation of user training documents. Provide support in the following areas in SAP: Sales and Distribution (SD) System (design review and optimization)

Integration of SD, MM and WM Modules with label printing with Bar code, QR Code and using ZEBRA printers. Fixing issues of Return orders linked directly to vendors for end to end return process (LO-ARM)

Worked on complex end to end multiple 3rd party order processing including returns handling.

Worked on credit memos for returns and subsequent replacement orders as well. Integration of Finance and Financial Controlling (FI/CO). Planning for Implementation of OTC activities for future roll outs

Responsible for Issue log and fixing the production issues. Gather additional requirements and design new sub-processes. Manage offshore resources of OTC and training.

SAP SD Process scenarios – Automobile Supplier HMAC, AAP, HMA and HMNC companies.

Experienced in configuring Scheduling Agreements (SAs), LZ, LZM and special delivery orders TAM and provided solutions related to schedules update with Dates, Weeks and or Months date category sent from end Automobile customers. Worked on SAs and Delivery order updates with 830, 862 IDOCs from customers such as Honda, Nissan, Volkswagen, Chrysler, etc., end customers.

Involved in designing and customizing IDOC segments and data population based on each requirement. Solved issues by modifying the outbound 856 (ASN) with required data to custom Z segments.

Experienced in working with following IDOCs 850-***-***-*** 864-***-***-*** 940 810 & 820

Designed, modified auto industry specific, labels with bar coding, QR code and worked in EDI IDOCs interface of labels with Bartender system. Delivery, Shipping with Warehouse management,

Worked on HUs and different packaging instructions in preparing various packaging structures with different HUs such as Pallets, Trays, etc. Experienced in working with RF gun related SAP transactions for assigning Delivery documents to specific Hus. Developed custom tables for naming conventions of HU number ranges with user exits and z tables. Worked on various background jobs set for deliveries, PGIs etc. for each order type. Worked on (EDI) 810 IDOCs to end customers and also 810 IDOCs of intercompany transactions product divisions as per custom requirements.

Designed the layouts of various documents by end customer needs such as order acknowledgement form, packing list form, commercial invoice, and regular invoices.

Involved in special reports related to automobile supplying forecast (days-weeks-months).

Worked with BI team in developing ‘Order achievement report’, ‘billing analysis report’ etc.

Activities:

Design review of OTC (Order to Cash) processes and map with Automobile industry best practices and SAP ECC processes for BPR analysis.

Study the BPPs (Business Process Procedures) in OTC with different scenarios Order to Cash, Order to Cash with Standard Order through billing with other variants of business cases.

Order Management, Pricing, ATP, Delivery, Shipping, Transportation and Billing processes

Review pricing procedure configurations: RICEFW pricing routines with various business requirements for different order processing scenarios, including rebates.

Participate in building T-Map for 3 year implementation plan with other technical upgrades required for the client. Participation in ‘Training core team’ and preparing the training materials.

Conduct interviews with outgoing implementation team to understand the status of configuration, reports and business analytics based on industry standards.

Deployment Project 18 : SAP– ECC 6.0 Implementation

Project Duration : 4 months (Aug 2011 to Dec 2011)

Client Industry : IM&C Industry

Role : Order to Cash (OTC) Lead, SME

Client : Invensys, Foxboro, MA.

Responsibilities:

Worked on Deployment project during Go-live preparation for OTC and SM (Service Management)

After Go-live support and defect resolutions in SD and SM modules.

Experienced in return order processing with credit memos for settlements.

Monitoring EDI IDOCs under WE02, and studying the errors and correct IDOC segment data with segment data and reprocess. Monitoring deliverables and Cutover activities. Responsible for Issue log and fixing the pre-production and production issues. MDM handling and team management.

Activities :

Study of present implemented design of OTC (Order to Cash) scenarios of and map with CPG industry best practices and SAP ECC processes for BPR analysis.

Study the BPPs (Business Process Procedures) in OTC with different scenarios Order to Cash, Order to Cash with Standard Order

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