FURTHER EDUCATION & TRAINING
College: skills Academy
: Business management course NQF4: Distance learning started Nov 2017(on going)
CK Mining: (client to Evander Gold Mines)
02/02/2017 – contract ended 09/02/2018
Preparing financial data
Submitting timely reports
Track of office stock and place orders when necessary
Managing office & plant / inventory
Assists office staff in maintaining files
Manage staff schedules
Leasing with suppliers daily
Leasing with clients
Brooks & Luyt Attorneys
Call center agent, team leader and supervisor
2008 – 2014
Identified development opportunities using quality assurance (call monitoring) and provided ongoing training, coaching, and mentoring on an as needed basis
Streamlined departmental operations and training processes, increasing efficiency and harmony.
Identified operational risks and made documented changes to departmental policy and procedure.
Provided performance reviews and developmental feedback on a monthly/quarterly/annual basis
Analyzed data to identify trends and behaviors from a performance standpoint and made recommendations for improvement.
Provided each team member with constructive feedback to ensure they would exceed monthly goals.
Assistant creditors clerk
Jan 2007 – Nov 2007
Capturing purchase orders and invoices.
Verifying invoicing and monitoring the approval process until paid.
Keeping a reconciliation of creditors account.
Accounts Payable data input
Resolve Account queries
Purchase order administration
General Administration Duties
Mrs. Amanda Lebambo (011) 638 – 2136
BROOKS & LUYT ATTORNEYS
Mr. Alec Tshabalala (011) 543 – 9000
(081) 751 - 6889