EDUCATION

Grade** obtained

FURTHER EDUCATION & TRAINING

College: skills Academy

: Business management course NQF4: Distance learning started Nov 2017(on going)

COMMUNICATION

Written communication

Mentoring

Standardizing

Negotiating

LEADERSHIP

Coaching

Directing others

Relationship building

EXPERIENCE

CK Mining: (client to Evander Gold Mines)

Administrator

02/02/2017 – contract ended 09/02/2018

Preparing financial data

Submitting timely reports

Track of office stock and place orders when necessary

Managing office & plant / inventory

Assists office staff in maintaining files

Manage staff schedules

Leasing with suppliers daily

Leasing with clients

Brooks & Luyt Attorneys

Call center agent, team leader and supervisor

2008 – 2014

Identified development opportunities using quality assurance (call monitoring) and provided ongoing training, coaching, and mentoring on an as needed basis

Streamlined departmental operations and training processes, increasing efficiency and harmony.

Identified operational risks and made documented changes to departmental policy and procedure.

Provided performance reviews and developmental feedback on a monthly/quarterly/annual basis

Analyzed data to identify trends and behaviors from a performance standpoint and made recommendations for improvement.

Provided each team member with constructive feedback to ensure they would exceed monthly goals.

Anglo Coal

Assistant creditors clerk

Jan 2007 – Nov 2007

Capturing purchase orders and invoices.

Verifying invoicing and monitoring the approval process until paid.

Keeping a reconciliation of creditors account.

Accounts Payable data input

Resolve Account queries

Purchase order administration

General Administration Duties

REFERENCES

ANGLO COAL

Mrs. Amanda Lebambo (011) 638 – 2136

BROOKS & LUYT ATTORNEYS

Mr. Alec Tshabalala (011) 543 – 9000

CK MINING

Ishmael Matlala

(081) 751 - 6889

Contact this candidate