Salesforce Developer

Puspha

Email:************@*****.***

Mob: +1-551-***-****

Visa Type: L2 EAD

Summary:

Salesforce Developer & Administrator with 2+ years of IT industry and 2 years of hands on experience in Salesforce

Experienced in activities related to SFDC, Saleforce.com setup, configuration, customization, administration, data migration and deployment

Created Workflow Rules,Page Layouts,Approval Process,Tasks,Email Alerts,Field updates and Outbound messages to manage the Workflow & Approvals

Created Profiles,Roles based on Organization role hierarchy and implemented Record level and Field-level security and configured their Sharing rules

Developed field & Page layout customization for the Standard objects like Accounts,contacts,cases

Performed Data Anaiysis and migrated data from Legacy Systems to Salesforce,Involved in Accounts Merging, maintaining Public Groups

Good knowledge in querying salesforce.com database using SOQL & SOSL

Experienced in full life cycle implementation(SDLC),Agile processes, testing and production support using Changesets, Hands on experience in using the Sandboxes

Knowledge in developing Apex class, Triggers,Visualforce,should have extensive experience in automation which involve Process Builder.

Worked on Record Types,Validations Rules,Triggers and Page layouts

Imported accounts and contacts data through Import Wizard,Worked on data migration from databases to SFDC using Data Loader

Created Custom Reports based on Business need and associated them to Dashboards

Customizing Company Profile,Security Controles and Communication Templates of the organization as per the organization requirements.

Designed formulas, Junction objects and implemented various advanced fields like Picklist, custom formula fields, field dependencies, validation rules, work flows, and approval processes for automated alerts, field updates according to application requirements

Expertise in various Standard objects like Accounts, Contacts, opportunities,Campaigns, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.

Extensive experience in case management, Web-to case,,Queues, Public groups,, Assignment Rules,Auto Response rules and Escalation Rules

Implemented the requirements on Salesforce.com platform using Agile methodologies

Good knowledge in designing and developing Web based applications,MVC,HTML5, CSS, Bootstrap,JavaScript, Jquery,Angularjs

Worked with senior team members to analyze of each Requirement and to integrate new product optimize existing products.

Technical Skills:

Programing Languages : Apex,C#

Salesforce.com : Apex, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Approvals,

Email Templates, Formulas, Validation Rules, AppExchange, Eclipse,Salesforce.com,Force.comIDE,ApexDataLoader,Roles & Profiles.

Web Technologies : HTML5,CSS2,Visualforce,Javascript,Jquery,Angularjs

Database : MySQL, Oracle

CRM : Salesforce CRM

IDE : Force.com,IDE,Eclipse

Operating Systems : Windows XP/2000/10(MS office: Excell, word, PPT)

Educational Qualification:

Bachelor's Degree in Computer Science and Engineering

Certifications:

Salesforce Certified Administrator (201)

Work Experience:

Company

Chembian Technologies– MIRO (Healthcare)(June 2015 – May 2017)

Role

Developer / Administrator

Description

MIRO is an application to track and document medical information requests from healthcare providers.

It will support MIR activities for global Medical Affairs with priority to support the United States, Brazil, the United Kingdom, France, Germany, Italy, China, Japan, Australia and New Zealand.

The request (Case) for medical and/or scientific information regarding company products may be created manually or through the Email to Case functionality provided by Salesforce Service Cloud MIRO application configured for the global Medical Affairs CoE.

The Medical Information Response package may be shared, reviewed and approved by designated licensees of the MIRO application. The application is hosted on Salesforce.com (Service Cloud).

Responsibilities

Development :

Used Email-to-Case for generating cases in saleforce, Created Case assignment rules to assign case to appropriate queue.

Performed Salesforce.com configuration activities creating Users, Roles, Profiles, Organization Wide Defaults, Permission Sets, Public Groups and Queues, Designed the sharing Model.

Worked on designing Custom Objects, Custom Tabs, custom fields, Page Layouts,Record types as per the application requirements.

Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.

Support :

Ensured to resolve the tickets in time and Maintained Good SLA

Incident Management & Request Fulfilment

Service & Change Management

Problem Management

Access & Product Management.

Maintaining and creating change WI

Company

Hyper Thread Solutions – Way2Wallet (Oct 2014 –March 2015)

Role

Angularjs Developer/UI Developer

Description

This Project is Developed for Booking Bus tickets and Online Recharge.

In User Interface, User can able to book Bus and Flight tickets and Mobile recharge.

They can login with Registered Credentials also with networking ID like Facebook,Google, LinkedIn.

Responsibilities

Designed and implemented the User interface using HTML/CSS/bootstrap

Created MVC design pattern to oraganize angularjs controllers,Custom Directives,views

Used Angularjs as framework to create a single page applications(SPA) which can bind data to specific views and synchronize data with sever using Bootstrap,angularjs

Created Client-side Validation and Filters and html templates

Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges

Developed login and registraion pages using HTML5 /Bootstrap and angularjs.

Created Controllers,views, Controllers, Custom directives and Services

Developed web applications and web services using MVC4, Entity framework,HTMl/CSS/Boostrap, Javascript and angularjs

Used SVN for version control and beyond compare for defects tracking

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