Test Cases Project

Kavita Rane

Cell phone: +1-954-***-**** / Email: **.******@*****.***

Experience Summary

A result-oriented professional with an overall experience of 9+ years in Software Testing & Quality Assurance in the IT sector.

Experience in Consumer Lending and Credit card domain.

Adept in designing and executing test cases, test scripts and scenarios.

Worked as Test Lead is various projects.

Well Versed in Functional Testing, System testing, Regression testing, SIT, UAT and IVR testing.

Experience in authoring Business Requirement Documents (BRD) by gathering Business Requirements and Expectations from Subject Matter Experts (SMEs) and all other stakeholders

Good understanding of all phases of Agile and Scrum Processes, Software Development Life Cycle, QA methodologies and processes.

Experience on Tools such as HP ALM, JIRA and Quality Center (QC).

Experience working on SQL Server database.

Good Understanding of mainframe navigation, file-aid, CICS screen. Updating, navigating DB2 table.

Always demonstrated excellent analytical skills coupled with verbal and written communication skills, passion for quality, strong initiative, result oriented, attention to detail, team player in working collaboratively with others.

Responsibilities handled:

Involved in project management activities like scope definition, designing test strategy, project planning, resource allocation into various tasks, project tracking, metrics collection, status reporting on daily basis.

Experience on Agile with SCRUM Process.

Wrote test scenarios, user stories based on requirements.

Coordinating with the onsite for various outputs related to the functionality and implementation.

Reviewed test cases of colleagues and new joiners.

Provided knowledge transfer sessions and trainings on the application to the team.

Analyzing the functional requirements and documenting the same.

Preparation of Test cases based on the functional specifications

Prepare the Test cases and execute the Test cases.

To ensure the integral aspects of QA environment, Regression testing was under taken after every build being deployed.

Involved in preparation of Test data based on Functional design mode

Detecting bugs and Defect Reporting using QC.

Project Initiation: Functional Walk Through with Client, Scope defined Creation of Analysis document, Identifying business Scenarios and preparing scenario matrix for coverage.

Project Planning and Tracking: Query Log is maintained to track the queries, Task tracking is done through Clarity, DSR and WSR.

Defect Management: Defect management through Quality Center, Defect analysis is done and tracked through Tickets-Action Required sheet.

Risk Management: Projects risks are highlighted in DSR in comment section also mentioned in WSR.

Allocating execution task to team members based on daily client, onsite coordinator’s and defect updates.

Follow up on issues and mentoring the junior team members and helping the team members.

Knowledge Management: Prepare Project presentation and Lessons Learnt document after every release.

Project Closure: Prepare matrices and closure document to analyze the performance.

Prepare RCA (Root Cause Analysis) for invalid defect.

Updating Daily Status Report (DSR), Weekly Status Report (WSR) and Planned Vs Actual.

Technical Skills

Operating System

:

Windows XP, Windows 2000 and Mainframes, Triumph

Environnent

:

Client-Server, Mainframes, Standalone, Intranet

Database

:

SQL Server 2000, MS Access

Test Management Tool

:

Mercury Quality Center 9.2, ALM,

Automation tools

:

QTP, UFT, Selenium

Employment History:

Organization

Role

Duration

CapGemini Software (India) Ltd.

Team Lead (Consultant)

Jun 2007 - Aug 2014

Cognizant Technology solutions Pvt Ltd.

Test Analyst (Sr.Consultant)

Sept 2014 - March2017

Professional Experience

Cognizant Technology solutions Pvt Ltd.

Client: Barclays

Project – Equal Payment Plan

The goal of Equal Payment Plan project is to deliver a new proposition to customers, which will enable them to pay for high value purchases through a series of equal monthly installments for a one-off fee.EPP will be offered for qualifying customers meeting certain eligibility criteria.

1. Targeting of customers for EPP offers based on customer and account status.

2. Reminding customers of offers when they make high value purchase.

3. Enabling a customer to select a specific EPP offer.

4. Performing eligibility check before accepting an EPP request.

5. Creation of an EPP on customers account based on a high value purchase.

6. Calculation of interest, minimum payment and direct debit amounts for EPP.

Responsibilities:

Was solely responsible for implementing QA practices and processes in the project.

Involved in analyzing requirements of user stories and preparing test plans and writing test cases for them.

Facilitated requirement gathering sessions with the business team to collect the business requirements and studied the business processes.

Have authored Business Requirement Document(BRD) by gathering Business Requirements and expectations from Subject Matter Experts (SMEs) and all other stakeholders

Prepared Reverse KT docs for enhancements/new functionalities and got them approved by the BA’s.

Data Retrieval and Test Data preparation.

Was responsible for running the batch job for SIT environment.

Detecting bugs and Defect Reporting.

Resolve assigned release/project issues and risks and escalate outstanding issues to QA manager.

Was part of the release team and was responsible to perform smoke test or in-depth testing based on the build deployed in the production environment.

Supported User Acceptance testing as needed.

Project-Bpaid (Bankworks Testing)

It is Payment engine acquired from Barclaycard. It provides a superior range of functions, including retail merchant business, (CP, CNP) and cash advances (branch teller/ATM), for an unlimited variety of card products. It provides the ability to service current business needs and to bring on board new acquiring business rapidly. The product was designed to manage efficient large-scale acquiring and to enable acquiring business through POS, ATM, Internet and self-service kiosk networks.

Responsibilities:

Involved in analyzing requirements of user stories and preparing test plans and writing test cases for them.

Coordinating with the onsite for various outputs related to the functionality and implementation.

Creating high-level Business Scenario.

Undertaking impact assessments for additional change requests and managing the update of documentation accordingly.

Prepared Scenario Matrix.

Writing the Test Cases, Creation of Test Beds and Execution of Test Cases.

Mainly focus on System Integration Testing (SIT).

Performed Functional Testing and Regression Testing.

Detecting bugs and Defect Reporting using QC.

TRACS Application Credit Card Testing

TRACS (Transaction Routing and Clearing System) is transaction clearing system consisting of all pre and post processing programs. TRACS is used exclusively for clearing a transaction. It clears the transactions and passes it to the next destination. TRACS will perform the validation checks and pass on the transactions to the necessary destinations.

Responsibilities:

Involved in analyzing requirements of user stories and preparing test plans and writing test cases for them.

Coordinating with the onsite for various outputs related to the functionality and implementation.

Creating high-level Business Scenario.

Undertaking impact assessments for additional change requests and managing the update of documentation accordingly.

Prepared Scenario Matrix.

Writing the Test Cases, Creation of Test Beds and Execution of Test Cases.

Mainly focus on System Integration Testing (SIT).

Performed Functional Testing and Regression Testing.

Detecting bugs and Defect Reporting using QC.

Capgemini Financial Services Nov 2007 - Aug 2014

Client – Discover

The Discover Card is a major credit card, issued primarily in the United States. It was originally introduced by Sears in 1985, and was part of Dean Witter, and then Morgan Stanley, until 2007, when Discover Financial Services became an independent company. Discover Card has over 50 million card members and the Discover Network has more than 4 million merchant and cash access locations. Worked on front applications IVR, IAS, ORION, ICE, Titanium used by Discover.

Pricing Readiness:

This project aimed at implementation of the New Federal Regulations for Credit Cards which modifies the existing Credit Cardholder’s Bill of Rights. The customers will be benefited because of elimination of complex practices and hidden costs, including disclosures and more time to pay bills and limits on up front fees for cards.

MCO (Multiple Concurrent Offers)

MCO is the Multiple Concurrent Offers. In this project we are testing for the multiple promos offered to the card member. The promos are the different types of offers offered to the card member for specific merchant or merchant groups or card members can enroll into the general offer. We are testing for three types of cash promos and two types of purchase promos.

CCS Retention and Usage:

This project will link Customer Contact Strategy (CCS) functionality with Retention & Usage, specifically the Incentives screen within Orion. Within this incentive screen based on the priority the list of recommendations (Offers) will be displayed. We are offer the products to the customer to retain the account also with some of the offers we are increasing the use of the card member.

Enhanced Line Increase:

This Project is related to Credit Line Increase of the Customer. The temporary credit or cash line be increased based on the offer given to the customer. Discover will provide certain offer of Cash, Usage and BT to the customer. If the offer is fulfilled, then customer will get temporary credit/cash line increase

Service Messaging:

Overview: In Service Messaging we are adding the message in Orion application. The message is created through Service Message Link. After a batch this message will be loaded on the accounts. This message will display on the screens based on the priority on the different tabs. The message can be related to offer, account status, product enrollment. The information will be provided to the customer or customer can ask for particular information. Based on the message information will be given and next action will be taken. Message display and action on each message will be tracked through the history screen and memo generated.

Responsibilities:

Coordinated with the onsite for various outputs related to the functionality and implementation.

Involved in scenario identification and test case authoring.

Reviewing of the test cases authored.

Logging & Tracking Bug status through Quality Center.

Creating test data based on the test cases and executing the test cases.

Involved in the complete defect life cycle.

Prepared Reverse KT docs for enhancements/new functionalities.

Worked on Orion which is a Client Server application used by Discover credit card service executive for query resolution.

Worked on ICE which is a client server application used by Discover credit card service executive for Collections.

Resolving queries and issues of the team while authoring and execution.

Reviewing of test cases authored and executed.

Help the team in preparing test data.

Client – HSBC(Consumer Lending-ITT)

Performed System Integration Testing (SIT) with Quarterly releases.

Vision-is ongoing project of HSBC Bank. It deals with the consumer lending (Loan origination system).The application deals with collecting the customer data required for loan processing. Depending on all collected information application approves or rejects customer's request for loan. This application is mainly related to handling various aspects related to Consumer Lending, and thus requires knowledge of Banking domain. This is a client server application build using Power Builder as front end, and Mainframe and Sybase as back end. During this period I was involved in testing for 'Flex-PRR', 'SMG3', 'Vision-Optimization',' Canada HOLP', ‘AIB’ modules.

App87:

A key component in the General Ledger is the legal entity number associated with the legally named company that holds title to the asset. The file which is sent to the General Ledger with CII journal entries containing the transaction codes JET, JEN and COL does not contain legal entity field. This result in non-specific reporting of these transactions in the reports filed with the federal banking system.

Objectives:

Modify the data entry process on Century II (CII), to allow users to input an account number on JET, JEN and COL transactions.

Derive the legal entity based on the account number provided on a JET, JEN & COL transaction. Pass the derived number to the back end process.

Ensure that the Legal Entity in the Application 87 feed to the General Ledger match the Customer Master File for JET, JEN & COL transactions that are processed with an account number from CII.

Create an exception report which will list all JET, JEN & COL transactions entered without an account number. The report will list only JET, JEN & COL transactions processed with an account specific CII codes.

Consumer Lending Pre-screen one

The primary objective of this initiative is to provide an infrastructure to support Cross Sell initiative growth by selling high value products (mortgage and auto loans) to new Credit Card Services (CCS) customers. Customers will be systemically pre-screened for various Consumer Lending products. The bureau agency used for prescreening in the pilot will be Experian.

Objectives:

There are 2 Consumer Lending products that are currently in scope for the pilot phase of this project:

Pre-Selected Real Estate (RE)

Pre-Selected Non Real Estate (NRE)

The pre-screen data will be transferred across multiple business units in real-time. This project will focus on creating and allocating leads specific to this campaign for solicitation via Centralized Operations (Carmel, IN).

The RE product will be worked out of business unit 23 in global office ‘986781’ and the NRE product will be worked out of business units ‘01’ & ‘16’ in global office ‘984281’

Abandon Property-CII upgrade

Objectives: The objective of this project is to transfer customer data (name and address) along with the payee information, for the checks which are produced from Vision and CII, to ReconNET and the escheat system (APECS). Transfer customer name and address along with Payee information to ReconNET and the escheat system APECS for the checks produced from Vision/CII

Responsibilities

Project Initiation: Functional Walk Through with Client, Scope defined Creation of Analysis document, Identifying business Scenarios and preparing scenario matrix for coverage.

Project Planning and Tracking: Query Log is maintained to track the queries, Task tracking is done through Clarity, DSR and WSR.

Defect Management: Defect management through Quality Center, Defect analysis is done and tracked through Tickets-Action Required sheet.

Risk Management: Projects risks are highlighted in DSR in comment section also mentioned in WSR.

Allocating execution task to team members based on daily client, onsite coordinator’s and defect updates.

Follow up on issues and mentoring the junior team members and helping the team members.

Educational Qualification

B.Sc. (Physics) with first class 61% from Mumbai University in 2005

Acquired Manual & Automated testing course through SQTL

Diploma in Software management from NIIT

Personal Details

Address

:

Plantation, Florida (33324)

DOB

:

13/02/1984

Marital Status

:

Married

Passport Number

:

K6846017, L2 Visa with valid EAD.

Languages Known

:

English

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