ERIC REHR, PMP, ITIL
Parsippany, New Jersey
SENIOR PROGRAM MANAGER
Global Program Management ~ IT Infrastructure Planning ~ Innovative Thought Leadership
Leader of multiple, large-scale, technical infrastructure and software initiatives. Expertise in building and supervising technical teams. Fortune 100 companies have benefitted from consultative approach to their big problems scale and complexity with enthusiasm, creativity, and a balanced approach to expedite project delivery. Well-versed in all elements of the software development lifecycle (SDLC). PMP and PMI-ACP certified.
Mentorship Strategic Planning Global Team Leadership
Cross-Functional Leadership Corporate Governance Relationship Management
JOHNSON & JOHNSON, Somerville, New Jersey 2016 – Present
Program Manager (Consultant)
Directed over 200 global consultant and full time resources on a $50+ million medical device sales technology integration and centralization program to completion
Ensured portfolio tools (e.g. Oracle-Instantis, Galaxe and Microsoft) were maintained, updated and completed by project managers in a streamlined and standard fashion
Portfolio --- Sales Force Effectiveness:
Sales Compensation, Go To Market, Pricing, Customer Relationship Manager (CRM)
TIFFANY & CO., Parsippany, New Jersey 2014 - 2015
Program Manager (Consultant)
Used a people-first approach to design, organize and support team’s successful deployment, optimization and management of multi-million dollar IT infrastructure and other large-scale projects.
Promoted to current role after six months as consultant, in which company extended contract.
Enterprise Order Management System: Led the upgrade of system, as well as localization and phased geographical rollout of Web-based customer service portal.
AIX Technology Stack: Managed implementation and migration from iSeries to state-of-the-art AIX server platform.
NYU LANGONE MEDICAL CENTER, New York, New York 2013 - 2014
Senior Project Manager (Consultant)
Directed IT infrastructure and SDLC projects and collaborated with internal stakeholders to establish deliverables and timelines.
Managed the implementation of Front Range, Sophos and Nagios technologies, as well as migration of print servers.
OPERATIVE MEDIA, New York, New York 2012 - 2013
Project Manager (Consultant)
Oversaw SSAE-16 Audit Project, ensuring company was in compliance with financial, technical and physical security controls.
ERIC REHR, PMP Page Two
QUALITY TECHNOLOGY SOLUTIONS, Parsippany, New Jersey 2011 - 2012
Technical Project Manager
Led approximately 18 external infrastructure projects simultaneously, installing and upgrading technologies that included Symantec, Cisco, Microsoft, Citrix, NetApp and HP.
HEWLETT-PACKARD COMPANY, New Providence, New Jersey 2006 - 2010
Acquired EDS in 2008.
End User IT Hardware Standardization and Strategy
Won award as Project Manager for global PC Accessory Procurement Portal, delivering project months ahead of schedule and benefitting 150,000 users worldwide.
Received two IT Breakthrough Awards from Senior Vice President for leading global virtual team projects and deploying PCs domestically while managing technology support.
Significantly reduced incident reports as owner of Problem Management Records (PMR) for end user hardware.
Spearheaded policy development to include “incident rate” and “user experience” as additional criteria for annual PC refreshes.
IT Hardware Architect, Strategist and Release Manager – EDS (2006 – 2008)
Led major global hardware transition projects.
Developed standards for workstations and peripherals.
Reporting to the CTO, defined strategic roadmaps for systems, end-user equipment and managed output services.
Liaised between client representatives and EDS in the facilitation of tactical and strategic roll outs.
Directed team in testing of physical hardware against created images.
KRAFT FOODS, Inc., East Hanover, New Jersey 1999 - 2006
Head of Workstation Hardware Standards
Architected blueprint for company’s transition from Lenovo-based to Dell-based systems; managed standards and architecture for 70,000 machines across 72 countries.
UNIVERSITY OF MARYLAND, College Park, Maryland
Bachelor of Science, Decision Information Systems
GEORGE WASHINGTON UNVERSITY, Washington D.C.
Associates in Project Management
CERTIFICATIONS & TRAINING
Project Management Professional, 2005 - Present
Agile Certified Practitioner, 2016
Manager in Training Program, Kraft Foods, Inc., 2005
Microsoft Certified Systems Administrator / Engineer
Information Technology Infrastructure Library (ITIL)
CompTIA A+ Certification
Member, Project Management Institute (PMI), New Jersey Chapter & IT Special Interest Group, 2003-Present