Customer Service Food
Resume:
Bonita Williams
Washington, D.C. 20020
**********@*****.***
Objective: Qualified Food Service Worker seeking a position with growing firm in which to use my skills for the good of the company while expanding my knowledge in this field.
Professional Skills:
Extensive experience in providing food services in a school facility and managing large quantities
Knowledge of special dietary requirements for children
Ability to work with a diversity of individuals
Ability to provide training in using various equipment
Outstanding ability to supervise work of others
Ability to perform cleaning and care of utensils, equipment and work area
Ability to prepare high quality food appropriate to the need of customer’s
Ability to manage multiple projects and prioritize work
Professional Experience:
Residential Concierge
BDS Protective Services
Ashton at Judiciary Square Luxury Apartments
Washington, DC 20001
March – September 2017
Assisted guest and tenants with reservations, transportation, area locations and other personal services needed.
Projected a warm, friendly and professional greeting to all that entered the property.
Efficiently handled large call volume inquiries from tenants/guests.
Provided resident services such as package and dry cleaning acceptance.
Completed daily shift reports giving a time-stamped overview of what went on during shifts
Followed security and emergency procedures as defined for the property.
Responded to emergencies in a calm and efficient manner.
Server
The Compass Group
Smithsonian Museum of Natural History
Washington, DC 20560
March 2016 – November 2016
Provided quality customer service by providing one-on-one attention to detail.
Assisted in the preparation and service of food and beverage items in adherence to company food standards for presentation, sanitation, safety and portion control.
Cleaned work area and equipment used in food preparation and service.
Followed all safety and sanitation procedures.
Delivered food items to and from main kitchen.
Promoted a clean, safe and neat environment for customers, self and staff.
Performed other duties as assigned.
Cafeteria Manager
Chartwell Dining Services
DC Public Elementary School (Sharpe Health School)
Washington, DC 20018
August 2009 – June 2014
Managed meal plans and menus and served meals in facility accordingly.
Supervised working of staff and scheduled work for employees and trained staff if required.
Maintained records of all regulations of school nutrition program as prescribed by local, state and Federal agencies.
Monitored facility and ensured compliance to all sanitation and safety standards and regulations.
Administered smooth functioning of all kitchen equipment and ensured its cleanliness.
Participated in various programs for school meals.
Ability to work independently.
Cafeteria Worker
DC Public Schools, Food and Nutrition Service - Sharpe Health School
Washington, DC 20011
August 1988 – August 2009
Maintained good working relations with employees, school and community.
Administered handling of food, cleaned and sanitized all equipment and facility.
Managed working of cafeteria from morning till closing time.
Monitored storeroom inventory and recorded all items used to ensure storeroom inventory was stocked at all times.
Education
High School Diploma – June 1981
Anacostia Senior High School
Licenses
Food Service License – June 2015
References
Pamela Doernbeck
Jackie Dickerson
Ana Ayala
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