Customer Service Manager
Resume:
Shirley Kay Wagner
Moses Lake, WA 98837
***********@*****.***
EXPERIENCE:
Skills: Strong Quickbooks, communication, marketing, organizational and customer service skills are a few of the other abilities that I have acquired over time. I’m capable of preparing, prioritizing, and handling multiple projects at once. I’m extremely accurate, pay attention to detail, team player, and self directed.
Desert Graphics Inc./Moses Lake, WA (Embroidery, Digital Printing, Promotional Products)
Office Manager July 2002 to Present
* Handled all administrative duties, answering calls, invoicing and filing, and shipping.
* Created invoices, estimates, accounts payable & account receivable.
* Meet new & existing customers to write up orders and introduce new promotional products to help promote their business.
* Order items for shop and customers.
* Research, order, and track promotional products for shop and customers to ensure deadlines are met.
* Recognize and resolve customer’s problems.
* Make up order forms for company, and customers (schools, baseball and hockey teams.
* Create business cards and t-shirt designs.
* Enter all items in Quickbooks, do payroll, print reports, and reconcile all accounts.
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