Assistant Customer Service
Resume:
HEATHER D. CAMPBELLAddress: **** First Street, Caddo Mills, Texas 75135Email:
****************@*****.********: 214-***-****
OBJECTIVE:I am currently seeking a full time position in an environment that offers a greater challenge, increased benefits for myfamily, and the opportunity to help the company grow efficiently & productively.
EDUCATION:• General Education Diploma November 1994 WORK EXPERIENCE:
Intermedix; D allas, Texas
April 2016 to Present
Accounts Payable Specialist
● F ull cycle Accounts Payable for multiple client groups
● coding invoices
● scanning invoices into electronic invoice system for approval
● issuing checks
● forwarding checks to clients for signature
● Work with MAS200
● Doclink
● Remit electronic payments through various bank & vendor websites
● An nual 1099 reporting for multiple client groups
● Maintain monthly credit card spreadsheets
● Keep Client notes up to date
Moore Transport; Richardson, Texas
February 2015 to January 2016
Receptionist/Accounts Payable
● Answer and Screen all calls
● Call Carriers daily for load updates
● Set up new Carriers
● Update Insurance of Carriers in the system
● Update Dealership information in the system
● Enter fuel report information in the system
● Verify VIN numbers enter in the system along with Quickbooks
● Contact for vendors reference past due invoices
● Daily filing of paid loads and paid bills
● Print and enter Non – Carrier and Corporate accounts bills
● Pay Non – Carrier bills (Quick Pay)
● Print, sort and process Carrier invoices from prior day
● Send daily Carrier payments
● Pull and process the 30 day pay weekly
McKesson; Greenville, Texas
August 2014 to February 2015Patient Services Representative and Accounts Receivable/ Specialist
● Electronic Medical Records
● Insurance appeals and follow-up
● Billing Collections
● Review patient reports
● Process payment postings
● Billing Collections
● Follow Quality Assurance standards and HIPAA Rules
● Answer participant questions, as well as question participants to obtain full understanding of what Information is being requested.
● Respond to customer questions; refer them to appropriate resources, and follow up to ensure closed loop communication in a timely and effective manner T otal Equipment And Service; Greenville, Texas
December 2013 to June 2014Receptionist
● Screen incoming calls and correspondence; establish priorities and route appropriately
● Organize office supplies and place orders when necessary.
● Assist purchasing department with vendor pricing & selection
● Coordinate all facility luncheons
● Assist shipping department with scheduling pickups (UPS, FedEx,& freight companies)
● Researching products for overseas shipments using the Foreign Trade Schedule B codes
● Scanning of receivables & credit card receipts and send to Accounting department
● Ordering, Sales, Distribution, & Display setup for company apparel 1st Choice Spirit; Greenville, Texas
October 2012 to December 2013Customer Service, Clerical, Order Processing
● Taking, processing and managing orders
● Screen incoming calls and correspondence; establish priorities and route appropriately.
● Vinyl design, lettering and processing
● Corel Drawl Graphics Artwork
● Organizing of orders while processing, after processing.
● Organize office supplies and place orders when necessary.
● Rhinestone design and processing
● Manage special projects, schedules, and other administrative tasks. A&J Print and Stitch; Caddo Mills, Texas
March 2008 to June 2012Screen Printer, Inventory Control and Order Processing
● Taking, processing and managing orders
● Screen incoming calls and correspondence; establish priorities and route appropriately.
● Prepare screens for printing, including but not limited to, washing, drying, recoating and curing.
● Preparing to burn screens, the burning process and the actual screen printing process
● Vinyl design, lettering and processing
● Corel Drawl Graphics Artwork
● Organizing of orders while processing, after processing and at delivery.
● Organize office supplies and place orders when necessary.
● Rhinestone design and processing
● Manage special projects, schedules, and other administrative tasks Campbell Brothers Crating LLC; C ampbell, Texas
May 2004 to August 2010Executive Assistant to the Chief Financial Advisor and Dispatch Coordinator
● Frequent data entry of corporate information
● Handled all invoices and billing
● Performed all general office duties
● In charge of typing all company documents
● Relocation Coordinator
● Dispatch drivers’ routes
● Inventory processing, shipment receiving and Bill of Lading
● Process mileage report and pack counts
● Customer Service
McKesson; Greenville, Texas
February 2008 to May 2008Patient Services Representative and Accounts Receivable/ Specialist
● Electronic Medical Records
● Insurance appeals and follow-up
● Billing Collections
● Review patient reports
● Process payment postings
● Billing Collections
● Follow Quality Assurance standards and HIPAA Rules
● Answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
● Respond to customer questions; refer them to appropriate resources, and follow up to ensure closed loop communication in a timely and effective manner SKILLS:
● Strong organization ability and detail-oriented
● Proficient in Microsoft Products and Corel Draw
● Ability to type 35+ Words Per Minute
● Self-motivated with excellent time management
● Loyal and maintains confidentiality
● Strives on new challenges
● Strong multi-tasking ability
● Deals with situation using tact while maintaining professionalism
● Resourceful and innovative
● Excellent proactive problem solving
INTERESTS AND ACTIVITIES:
● Parent Teacher Association Board, August 2001 to May 2006
● CPR Certified, February 2004 to June 2011
● Karate, White Belt, May 2006
VOLUNTEER EXPERIENCE:
● Therapist Assistant:Speech Therapy Assistant; February 2003 to November 2010 Occupational Therapy Assistant; February 2003 to December 2006 Physical Therapy Assistant; February 2003 to December 2004
● School & Extra Curricular Active Volunteer
● Activities Volunteer:Created rosters, worked concessions, planned events, organized registration, gatheredinformation to input in database, ensured compliance with even and organization rules and guideline
REFERENCES:
● JP Cope Fitzgerald Owner Lil Foxes Learning Center Caddo Mills, Texas 903-***-****
● Beth Doyle 214-***-****
● Craig Gillentine817-***-****
● Steve Hazelip 817-***-****
Contact this candidate