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Assistant Customer Service

Location:
Caddo Mills, TX, 75135
Salary:
47k
Posted:
March 22, 2018

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Resume:

HEATHER D. CAMPBELLAddress: **** First Street, Caddo Mills, Texas 75135Email:

ac4wdi@r.postjobfree.com: 214-***-****

OBJECTIVE:I am currently seeking a full time position in an environment that offers a greater challenge, increased benefits for myfamily, and the opportunity to help the company grow efficiently & productively.

EDUCATION:• General Education Diploma November 1994 WORK EXPERIENCE:

Intermedix; D allas, Texas

April 2016 to Present

Accounts Payable Specialist

● F ull cycle Accounts Payable for multiple client groups

● coding invoices

● scanning invoices into electronic invoice system for approval

● issuing checks

● forwarding checks to clients for signature

● Work with MAS200

● Doclink

● Remit electronic payments through various bank & vendor websites

● An nual 1099 reporting for multiple client groups

● Maintain monthly credit card spreadsheets

● Keep Client notes up to date

Moore Transport; Richardson, Texas

February 2015 to January 2016

Receptionist/Accounts Payable

● Answer and Screen all calls

● Call Carriers daily for load updates

● Set up new Carriers

● Update Insurance of Carriers in the system

● Update Dealership information in the system

● Enter fuel report information in the system

● Verify VIN numbers enter in the system along with Quickbooks

● Contact for vendors reference past due invoices

● Daily filing of paid loads and paid bills

● Print and enter Non – Carrier and Corporate accounts bills

● Pay Non – Carrier bills (Quick Pay)

● Print, sort and process Carrier invoices from prior day

● Send daily Carrier payments

● Pull and process the 30 day pay weekly

McKesson; Greenville, Texas

August 2014 to February 2015Patient Services Representative and Accounts Receivable/ Specialist

● Electronic Medical Records

● Insurance appeals and follow-up

● Billing Collections

● Review patient reports

● Process payment postings

● Billing Collections

● Follow Quality Assurance standards and HIPAA Rules

● Answer participant questions, as well as question participants to obtain full understanding of what Information is being requested.

● Respond to customer questions; refer them to appropriate resources, and follow up to ensure closed loop communication in a timely and effective manner T otal Equipment And Service; Greenville, Texas

December 2013 to June 2014Receptionist

● Screen incoming calls and correspondence; establish priorities and route appropriately

● Organize office supplies and place orders when necessary.

● Assist purchasing department with vendor pricing & selection

● Coordinate all facility luncheons

● Assist shipping department with scheduling pickups (UPS, FedEx,& freight companies)

● Researching products for overseas shipments using the Foreign Trade Schedule B codes

● Scanning of receivables & credit card receipts and send to Accounting department

● Ordering, Sales, Distribution, & Display setup for company apparel 1st Choice Spirit; Greenville, Texas

October 2012 to December 2013Customer Service, Clerical, Order Processing

● Taking, processing and managing orders

● Screen incoming calls and correspondence; establish priorities and route appropriately.

● Vinyl design, lettering and processing

● Corel Drawl Graphics Artwork

● Organizing of orders while processing, after processing.

● Organize office supplies and place orders when necessary.

● Rhinestone design and processing

● Manage special projects, schedules, and other administrative tasks. A&J Print and Stitch; Caddo Mills, Texas

March 2008 to June 2012Screen Printer, Inventory Control and Order Processing

● Taking, processing and managing orders

● Screen incoming calls and correspondence; establish priorities and route appropriately.

● Prepare screens for printing, including but not limited to, washing, drying, recoating and curing.

● Preparing to burn screens, the burning process and the actual screen printing process

● Vinyl design, lettering and processing

● Corel Drawl Graphics Artwork

● Organizing of orders while processing, after processing and at delivery.

● Organize office supplies and place orders when necessary.

● Rhinestone design and processing

● Manage special projects, schedules, and other administrative tasks Campbell Brothers Crating LLC; C ampbell, Texas

May 2004 to August 2010Executive Assistant to the Chief Financial Advisor and Dispatch Coordinator

● Frequent data entry of corporate information

● Handled all invoices and billing

● Performed all general office duties

● In charge of typing all company documents

● Relocation Coordinator

● Dispatch drivers’ routes

● Inventory processing, shipment receiving and Bill of Lading

● Process mileage report and pack counts

● Customer Service

McKesson; Greenville, Texas

February 2008 to May 2008Patient Services Representative and Accounts Receivable/ Specialist

● Electronic Medical Records

● Insurance appeals and follow-up

● Billing Collections

● Review patient reports

● Process payment postings

● Billing Collections

● Follow Quality Assurance standards and HIPAA Rules

● Answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

● Respond to customer questions; refer them to appropriate resources, and follow up to ensure closed loop communication in a timely and effective manner SKILLS:

● Strong organization ability and detail-oriented

● Proficient in Microsoft Products and Corel Draw

● Ability to type 35+ Words Per Minute

● Self-motivated with excellent time management

● Loyal and maintains confidentiality

● Strives on new challenges

● Strong multi-tasking ability

● Deals with situation using tact while maintaining professionalism

● Resourceful and innovative

● Excellent proactive problem solving

INTERESTS AND ACTIVITIES:

● Parent Teacher Association Board, August 2001 to May 2006

● CPR Certified, February 2004 to June 2011

● Karate, White Belt, May 2006

VOLUNTEER EXPERIENCE:

● Therapist Assistant:Speech Therapy Assistant; February 2003 to November 2010 Occupational Therapy Assistant; February 2003 to December 2006 Physical Therapy Assistant; February 2003 to December 2004

● School & Extra Curricular Active Volunteer

● Activities Volunteer:Created rosters, worked concessions, planned events, organized registration, gatheredinformation to input in database, ensured compliance with even and organization rules and guideline

REFERENCES:

● JP Cope Fitzgerald Owner Lil Foxes Learning Center Caddo Mills, Texas 903-***-****

● Beth Doyle 214-***-****

● Craig Gillentine817-***-****

● Steve Hazelip 817-***-****



Contact this candidate