NIVEDITA RAMADURAI

***** ***** ****** *******, **** 230 +1-470-***-****

South Jordan, Utah-84095 ac4wd8@r.postjobfree.com

Biotechnology Graduate with over 5 years of experience as Test Analyst in Telecom domain. Seeking a challenging position in a competitive Information Technology industry, to utilize my skills and abilities that offer professional growth while being resourceful, innovative, and flexible. PROFESSIONAL SUMMARY

• Developed Test Scripts using Functional Requirement Documents. Created test scenarios for Positive, Negative, Boundary cases, etc. Performed testing on workflows and server software.

• Involved in UAT testing in UAT environment, Prepared UAT test cases and testing estimates.

• Prepared Functional/regression Test Cases/Scripts in HP Quality Center/TMS under Test Plan

• Involved on testing the new functionality based on test cases and coordinated with development team in fixing the issues, Defect Management by Logging and Tracking bugs during execution in JIRA/HP QC.

• Directly Interacted with Project Teams, Developers, Business Analysts and Clients for Test requirements, clarifications and Testing.

• Provide daily status report, defect matrices, daily updates to lead; Provide daily status report on task assigned to the Project Manager/Client.

• Involved in the training phase for new joiners and Business Analysts EDUCATION

Bachelor of Technology, Bio Technology June 2008-May 2012 Rajalakshmi Engineering College, Tamil Nadu, India CGPA 8.2/10.0 TECHNICAL JOB PROFILE

Netcracker Technology, India/USA

Senior Software Engineer- SHAW July 2017- Jan 2018 About the project:

Primarily involves testing and analysis of in-house product TOMS, which is customized as per the client needs

(SHAW, Canada) and integrated with oracle BRM. Order Entry, Order Management and product catalog were the main test focus from TOMS alongside BRM

Activities:

• Analysis of Product catalog for offering pricing, discounts, service agreements, promotions, availability and testing for the same by placing orders and verifying the invoice in test environments

• Debugging the issues faced and reporting the same while logging the issues in JIRA

• Configuring the products, offerings and related characteristics in test catalog

• Verification of the invoices for part month and full month charges

• Validation of the complete product catalog for new products, discounts, offers etc.

• Hand offs to SIT team, interacting with product team and business analyst to know the business of the changes

• Organized meetings with the team members, Business Analysts and configurators to pass the knowledge gained and test cases review from onshore

• Reported the daily status of the team, open defects, undelivered changes to the product and client management

• Prepared Test Summary report after each releases and shared the same across the team Netcracker Technology, Hyderabad, India

Software Engineer- SHAW Jan 2016 – June 2017

About the project:

Primarily involves testing and analysis of in-house product TOMS, which is customized as per the client needs

(SHAW, Canada) and integrated with oracle BRM. Order Entry, Order Management and product catalog were the main test focus from TOMS alongside BRM

Activities:

• Verifying the availability of various products across the Canada Market and their pricing

• Verifying the taxation for all the products, discounts and promotions across the country (Different tax slabs)

• Reporting the issues from Offshore to Onsite lead

• Single point of contact from offshore

• Daily status reporting to Onshore

• Framing the end to end test cases for each region in Canada

• Financial testing of products and discounts and generation of various reports.

• Regular discussions about the above with the client financial team to ensure that the there aren’t any discrepancies/ deviations from the actual requirement

• Validation of payments, adjustments, collection cycle. TATA Consultancy Services, Hyderabad, India

Test Analyst – Vodafone UK Jan 2015- Jan 2016

About the project:

Testing centers around order management through Salesforce and integration of the same with wM (Middle ware) and billing system (Arbor or Central billing). Integration testing with arbor involves order management, processing of order via wM, reading and interpreting of proforma and and running of month end cycle and CDPI and CHPI files interpretation.

Activities:

• Requirement analysis and gathering of the same

• Analyzing the mapping documents and business knowledge sharing with team

• Perform Test Plan and executing test cases.

• Scheduling defect log call with clients and driving the call

• Daily Status Reporting

• Preparing Test Plan and Test Summary after each release

• Involved in Pre production, Production and UAT testing for all the releases TATA Consultancy Services Chennai, India

Test Analyst/Tester – Talk Talk UK Nov 2012- Jan 2015 About the project:

The prime focus was on My Account that provided customer with all the details of the packages and products the customer owns and sales portal that allows registered/non-registered customers to place orders and acquire a part in Talk Talk. Talk Talk business is provided to small and large-scale sector. Testing involves complete verification from placing orders, processing/Fulfilling the order, order reaching Order management and processing gateway, order reaching billing systems and order being available to the customer Activities:

• Analysis and gathering of requirements for each releases

• Attending Walk through by Business analyst and product planning meeting by product owners

• Estimation for the man days effort and communicating the same to the offshore lead and product owners

• Preparing of test plan for various release as multiple releases will be handled simultaneously

• Writing of test scenarios and sharing the same in TRELLO/JIRA

• Assigning work to the counterparts working in the same release

• Co-ordinate with Onsite Coordinator and Team

• Defect management, notifying the developers about the defect, retest and closing the defects before the SIT Signoff

• Participation in Go or No GO call and effectively communicating the status of testing

• Attending daily scrum calls and meetings to receive or share the update on the status

• Issuing sign off for the release and deployment testing if requested. CERTIFICATIONS AND ACHIEVEMENTS

• Awarded Star Performer by Netcracker Technology, Hyderabad

•Awarded TCS GEMS star of the month award in the team

•Awarded TCS best team

•Received many appreciation from the clients, leads and managers for defect free Critical deliveries in short timelines

•Have always been an exceeding expectation resource in the team

•Telecom Domain Certification in Software Testing and Business Skill TECHNICAL SKILLS

Applications : MS Word, MS Excel, MS PowerPoint

Languages/Platform : Basics of HTML and C

Technologies/Tools : TOMS – OE/OM, RBM – Oracle, SOAP UI, Fiddler, Winscp/Putty, Sales force CRM, HP ALM for defect and test case tracking, Squirrel Client, My SQL work bench, eMM,JIRA, Bugzilla, Trello, SharePoint for Test case management

Contact this candidate