Curriculum Vitae of Ann Sargent Page * of *

ANN SARGENT

Cell No: +27-63-661-****

PERSONAL DETAILS

NATIONALITY : South African

DATE OF BIRTH : 11 June 1977 770-***-**** 086)

FULLY BILINGUAL : English, Afrikaans

Read, Write & Speak

RESIDENCE : New Redruth, Alberton

EMPLOYMENT EXPERIENCE

Leading Edge Distribution September 2017 – January 2018 POSITION HELD Receptionist

DUTIES

• Answering switchboard

• Sending messages via Skype to relevant person

• General office duties

• Filing of Invoices and all office documentation.

• Various Ad-hoc duties requested from collegues.

REASON FOR LEAVING: TEMP ASSIGNMENT ENDED (Filling in for Lady on Maternity Leave) CONTACT PERSONS FOR REFERENCE: Angela Black – 011-***-**** Nas Home & Décor June – August 2017

POSITION HELD SOCIAL MEDIA MARKETING AND NEW BUSINESS DEVELOPMENT DUTIES

• Managing Facebook page and Facebook Group

• Highlighting products, services and special offers

• Setting up and managing of Pinterest page

• Cold Calling for new business

• Setting up appointments for sales team

• Providing web designer information (product pictures/lifestyle pictures/specification information) for upgrading of website.

• Sourcing free internet advertising spaces.

• Emailing company profile to prospective new clients. REASON FOR LEAVING: TEMP ASSIGNMENT ENDED

CONTACT PERSONS FOR REFERENCE: Lindi (Office Administrator) 011-***-**** Tshimologo Truck & Trailer 19 July 2016 – 14 December 2016 POSITION HELD RECEPTIONIST/STOCK CONTROL

DUTIES

• Answering switchboard

• Taking messages for relevant person

• General office duties

• Filing

• Greeting clients & making coffee/tea while they wait Curriculum Vitae of Ann Sargent Page 2 of 4

• Assisting colleagues where necessary

• Inspection (Check-in/ Check-out) done on trucks arriving and leaving company

• Ordering relevant stock

• Signing out of stock – stock control

• Ordering of gas bottles for the workshop

• Ordering of paint for the workshop

REASON FOR LEAVING: TEMP ASSIGNMENT

CONTACT PERSONS FOR REFERENCE: CHANTELLE COERTZE 076-***-**** Interlogix Johannesburg April 2012 – March 2016

POSITION HELD RECEPTIONIST/OFFICE SUPPORT

DUTIES

• Answering switchboard

• Sending messages via Skype to relevant person

• Retrieving & sending of emails

• General office duties

• Filing

• Typing of general correspondence

• Vehicle Inspections done on company vehicles every Monday

• Booking services for company vehicles

• Ordering stationary and office groceries

• Ordering water for the office

• Arranging with storage company to collect files for storage

• Arranging documents for couriering to local and over border companies

• Greeting clients & making coffee/tea while they wait. REASON FOR LEAVING: RETRENCHED

CONTACT PERSONS FOR REFERENCE: Thomas/Anthony 031-***-**** (Interlogix Head Office Dbn) Evernet Resources/Foamex Industries

POSITION HELD OFFICE SUPPORT/ASSISTANT

DUTIES

• Retrieving & sending of emails / Internet

• General office duties

• Filing / Faxing

• Open files for new clients

• Typing of general correspondence

• Typing of quotations using Word and Excel for 2x Reps & Management

• Doing invoices, statements, payments received and credit notes on Pastel System (Basic)

• Working out the commissions for 3x Sales Reps

• Purchase Order Report monthly – to be then emailed to branch in Botswana

• Reception, switchboard & taking of messages

Contracted To Tops – That Other Personnel Specialist POSITION HELD OFFICE SUPPORT

DUTIES

• Reception

• General office duties

• Filing & faxing

• Telesales existing clients

• Sourcing new clients for the company

• Typing of CV Profiles

• Making appointments for consultant.

Curriculum Vitae of Ann Sargent Page 3 of 4

Kelly Girl – Alberton.

VARIOUS TEMP. ASSIGNMENTS.

POSITION HELD RECEPTIONIST/GIRL FRIDAY

DUTIES

• Receptionist

• Switchboard operator

• General office duties

• Faxing & filing

• Typing of general correspondence

• Compiling and typing of basic spreadsheets

• Retrieving & sending of emails

• Receiving visitors

Prowalco.

PREVIOUS

POSITION HELD CALL CENTRE OPERATOR

DUTIES

• Logging incoming calls from various petrol stations

• Logging of complaints and breakdowns from various petrol stations

• Allocating call complaints to various and relevant technicians

• Following up on calls logged with technicians and closing calls

• Following up on complaints and breakdowns reported by various petrol stations

• General correspondence with customers (Making certain complaints & breakdowns have been resolved & that clients are satisfied with service provided by technicians)

• Managing the Standby phone for one week every month

EDUCATION

SECONDARY EDUCATION

HIGHEST STD PASSED: Grade 12 (Germiston High School - 1996) SUBJECTS : English (HG)

Afrikaans (HG)

Business Economics (SG)

Economics (SG)

Geography (SG)

Biology (SG)

ACHIEVEMENTS

COURSE ATTENDED

INSTITUTION : Le Chic Business Training Centre

COURSE : Computer Literacy Diploma

Business Etiquette & Deportment Diploma

INSTITUTION : INTEC College (Correspondence)

COURSE : Wedding Consultancy Course Diploma

Curriculum Vitae of Ann Sargent Page 4 of 4

INTERESTS

• Reading

• Making mini top hats and various other Steampunk projects

• Listening to music

• Interacting with people

PERSONAL STRENGHTS

• Quicker learner

• Hard worker

• Enthusiastic

• Self motivated

• Work well in a team as well as on my own

• Excellent telephonic voice projection

• Excellent people’s person

Contact this candidate