Mental Health Service
Resume:
KRISTINE S. MILLER
Lago Vista, TX 78645
***************@*********.***
EDUCATION
Touro University Worldwide, Los Alamitos, CA
Marriage and Family Therapy Program, expected graduation 2019
Current cumulative GPA: 4.0
Lutheran Seminary Program in the Southwest, Austin, TX
Master of Divinity program, 30 hours complete
St. Edwards University, Austin, TX
Bachelor of Arts, Psychology
Graduated with Cum Laude Honors
RELATED EXPERIENCE
National Domestic Violence Hotline Austin, TX 2017-Present
www.thehotline.org
Non-profit agency dedicated to answering the call to support and shift power back to people affected by relationship abuse.
Telephone Advocate
•Provide a nonjudgmental and empathetic therapeutic approach in supporting all callers with education about intimate partner violence.
•Establish rapport, assess situation and safety, validate concerns, identify needs, and provide appropriate local resource information and connection.
•Collaborate with caller, fellow advocates, and outside agencies in the development of comprehensive safety options and plans for each caller.
•Completed 60 hours of in-house training and participate in continuing training around crisis intervention, domestic violence, safety planning, culture/ethics/social justice and healthy relationships.
Travis County Sheriff's Department Austin, TX 2002-2004
tcsheriff.org
Law Enforcement department dedicated to professionalism, partnership, and community while serving all persons in Travis County, Texas.
Counselor I, Jail
•Provided a nonjudgmental and empathetic therapeutic approach in supporting clients in a jail setting with proper assessment, referral, and case management; conducted suicide assessments, utilized crisis management, and conducted death notifications as necessary.
•Established rapport with clients completed initial assessment with recommendation for classification, referred clients to Psychiatrist/Psychiatric NP with initial assessment report as appropriate.
•Collaborated with mental health care professionals and outside agencies striving to provide seamless mental health care from community to jail back to community.
•Built and maintained professional rapport with corrections staff, street officers, nursing, court, and legal staff, as well as judges.
Boys and Girls Clubs, Group Homes, and Shelters of Maryland Silver Spring, MD 1996-1996
Dedicated to providing the safe, caring, positive environment for children of all need levels involved with court or child services.
Direct Care Counselor
•Provided direct care for male and female juvenile clients (13-17) in a short-term group home setting having been placed by child services or court requirements.
•Taught life/daily living skills by engaging teens in daily activity learning such as laundry, cooking, interpersonal skills, and hygiene.
•Communicated with clinical staff as necessary for the benefit of the client; completed daily progress notes and medication documentation.
•Focused on safe, positive, caring, and structured environment while building and maintaining good rapport with clients.
Lutheran Social Services of Texas dba New Life Children's Treatment Center Sattler, Texas 1995-1996
New Life Children's Treatment Center provides care and structure for female children and adolescents needing a structured environment as determined by family services, court, or treating psychiatrist.
House Shift Supervisor
•Supervised 2 staff providing direct care for 9-13 female clients ranging in age from 11-13 years.
•Provided a safe, caring, structured environment requiring continual communication with house manager and house social worker; provided crisis intervention as necessary; utilized opportunity for teaching life skills, hygiene, and interpersonal skills.
•Assisted bi-weekly group facilitation with house social worker; Planned, organized, and carried out weekly field trips and learning opportunities for clients.
•Built and maintained positive, therapeutic rapport with each client; maintained daily progress notes; ensure medication was distributed and documented.
Travis County Juvenile Justice Center Residential Treatment Austin, TX 1994-1995
Juvenile Justice Facility charged with the care and custody of juvenile offenders adjudicated to the secure or non-secure residential facility.
Intern
•Worked with assigned shift staff; observed daily and weekly groups; completed daily activity log and progress notes on each client; observed the juvenile justice process, detention hearings, and District Court appearances.
•Built and maintained professional rapport with clients, staff, and supervisors.
OTHER EXPERIENCE
City of Cedar Park Cedar Park, TX 2004-2016
Law Enforcement department dedicated to the core values of Life, Law, Accountability, Service, Community Partnerships, and Excellence in serving the community.
Police Officer, Sergeant
•Supervised 10 officers with a leadership attitude; maintained schedule and time sheets; approved reports; coached officers
•Prevented crime by enforcing applicable federal, state, and local laws and ordinances; patrolled assigned area; responded to citizen reports of crime; observed violations; gathered evidence; interviewed victims and witnesses; collected statements
•Completed detailed reports and charging documents; testified in court proceedings.
•Established and maintained rapport and professional relationship with members of surrounding departments, court personnel, judiciary, members of the County and District Attorney's office, and others with whom officers contact through their daily work.
•Master Peace Officer, FBI-LEEDA Trilogy Award Recipient; Life Saving Award recipient; Five-time challenge coin recipient.
Peace Lutheran Church Austin, TX 2000-2002
Participated in youth ministry planning and implementation of youth ministry activities such as teaching Sunday School, monthly youth group bible studies, service projects and mission trip. Planned and led 14 youth to the 2000 National Lutheran Youth Gathering in St. Louis, MO. Developed, planned, and led 10 youth on 6 day mission trip to McAllen/Harlingen, TX.
Part time Associate in Youth Ministry
VOLUNTEER / COMMUNITY SERVICE
CHRIST EPISCOPAL CHURCH
•Serves as liaison between church outreach committee and Northwest Travis County Rural Community Center.
•Provide lay pastoral care for members and community in need; Community of Hope International training
•Serves as lay reader and Eucharistic minister.
•Participates in knit/crochet ministry making hats, prayer shawls/blankets, and scarves used in ministry.
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