Lakewood, NJ *****
Experienced in technical writing and corporate communications with excellent researching, fact-checking, copy editing and desktop publishing skills. Hands on experience planning, developing and implementing projects. Excellent oral, written, and interpersonal communication skills to effectively interact and communicate with engineers, illustrators, department staff and management regarding the production of technical, promotional and internal communication materials.
Strong working knowledge of word processing, spreadsheet, graphics, and desktop publishing. Proven ability to analyze complex data and to communicate and disseminate information effectively. Project management/coordination experience. Strong attention to detail with the ability to prioritize tasks to meet deadlines.
Value to the Organization
Software: Microsoft Office Suite 2016, MS Publisher, MS Access, MS Visio, MS Project, Sharepoint,
Adobe Professional, Framemaker, Filemaker, Basic Solid Works
ARMA International membership
Engineering Resource Group – Morris Plains, NJ 6/2017 - Present
Technical Writer (Contractor)
Prepare operation/maintenance procedures, acceptance and qualification test procedures and reports, assembly instructions and other special request documents dealing with standard or special products. Compile technical data, illustrations, operating information and specifications to support proposals, component/quality manuals, and other related industry reports. Liaise with engineers to create high-quality documentation.
BCT Partners, LLC – Newark, NJ 12/2015 - 11/2016
Document Management and 508 Compliance Specialist
Knowledge of Section 508 and WCAG 2.0 guidelines, techniques, and best practices to determine compliance in accordance with the Americans with the Disabilities Act (ADA). Managed document requests, reviewed, created and updated documents, tracked inventory and communicated change requests.
Zodiac Aerospace – Wall, NJ 9/2013 - 11/2015
Wrote technical publications in accordance with established Air Transport Association specifications (iSpec 2200) and customer requirements. Prepared Component Maintenance Manuals (CMMs), Aircraft Maintenance Manuals (AMMs), Service Information Letters (SILs) and Work Instructions (WIs) for industry use. Researched and prepared illustrated parts lists (IPLs) from engineering drawings. Coordinated with engineers, technicians, manufacturing, and illustrators to gather information for new documents and to provide updated/revised documents. Interpreted data in customer and engineering drawings (AutoCad), ECNs, specifications, and product samples to include in company documents. Created charts, graphs, and forms. Peer review of publications for content, grammar and spelling.
Able Services (Textron) – Phoenix, AZ 8/2006 - 12/2011
Technical Writer/ Administrator
Developed copy for internal materials, SOPs, Work Instructions (WI), quality and safety manuals, reports, and other projects as needed. Responsible for editorial production to ensure engineering projects were completed within established deadlines and according to federal, company and customer standards. Researched OEM manuals, IPCs, drawings, ECNs, federal regulations, industry and military specifications and standards (TDs and DMWRs), and customer procedures, as needed, to plan, develop and implement projects. Assisted in preparing materials for meetings, presentations, and special projects.
TIMCO Aviation/Aero Turbine (Aersale Inc.) – Goodyear, AZ 9/2003 - 8/2006
Material Expeditor (2005-2006)
Liaison between Purchasing and Operations in planning, coordinating and implementing strategies and procedures to fulfill Maintenance requirements. Planned, scheduled, and administered purchasing schedules to ensure timely delivery of material. Interacted with internal personnel, external vendors and company customers to resolve problems. Researched and resolved problems related to customer and quality control issues.
Performed daily audit of aircraft records to verify proper documentation, corrective actions, and signatures. Proofread and edited informational and technical documents to ensure they were error-free and conformed to industry standards. Coordinated with pertinent departments to ensure all paperwork was correctly documented prior to submitting to customer and FAA.
Kelly/Ajilon/Robert Half/Office Team – AZ/NJ 3/2012 - 9/2013
On call to work temporary administrative assignments calling for writing and preparing correspondence, planning meetings, travel arrangements, developing and maintaining reports, and special projects as needed. Advanced Microsoft Office proficiency (Word, Excel, Outlook, PowerPoint).
BA, Journalism - New York University (SCE), New York, NY
Certificate of Completion Project Management Associate, Phoenix Computer Academy, Phoenix, AZ
Trained in project management processes: scope management, requirements gathering, time management; quality and integration change management.