Management Human Resource
Resume:
CURRICULUM VITAE OF LUTHANDO MAKULENI
PERSONAL INFORMATION
SURNAME MAKULENI
NAME LUTHANDO
DATE OF BIRTH 22 JULY 1985
IDENTITY NUMBER 850**********
DRIVERS LICENSE Code 10
NATIONALITY SOUTH AFRICAN
LANGUAGES ENGLISH, ISIXHOSA, ZULU, SETSWANA, SOTHO
and AFRIKAANS
HEALTH EXCELLENT
RESIDENTIAL ADDRES 28 CAPE SUITES
CAPE TOWN 8000
CELL NUMBER 063*******
EMAIL ADDRESS ****************@*****.*** OR
*********@******.**.**
FURTHER EDUCATION AND TRAINING
LAST SCHOOL ATTENDED MARYMOUNT HIGH SCHOOL
HIGHEST GRADE PASSED GRADE 12
SUBJECTS ENGLISH FIRST LANGUAGE
XHOSA FIRST LANGUAGE
AFRIKAANS
BUSINESS ECONOMICS
TYPING
BIBLICAL STUDIES
HIGHER EDUCATION AND TRAINING
STUDYING CURRENTLY AT CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
COURSE NATIONAL DIPLOMA: MANAGEMENT
SUBJECTS PASSED
1ST YEAR SUBJECTS ADMINISTRATIVE MANAGEMENT,
MANAGEMENT 1, FINANCIAL ACCOUNTING 1,
END-USER COMPUTING, COMMUNICATION and BUSINESS ADMINISTRATION
2ND YEAR SUBJECTS MANAGEMENT 2, MARKETING,
MERCANTILE LAW,
PRODUCTION MANAGEMENT
FINANCIAL MANAGEMENT 2
STUDYING 3rd Year Currently 2018
SUBJECTS FINANCIAL MANAGEMENT 3, ECONOMICS and
MANAGEMENT 3
CARRER OBJECTIVES
The above mentioned course equips future managers with the necessary skills and knowledge to be able to make informed and value-added decisions for their companies. The focus is on managerial skills, financial skills and administrative skills. The management component of the course equips graduates with the managerial, planning and organising skills to lead and control a department within the organisation. The financial component equips graduates with the tools and knowledge to be able to interpret the current financial position of the company, in order to plan the financial future of the company.
COMPUTER COURSE SKILLS
Computer literacy: Ms Word, Ms PowerPoint, Ms Excess, Ms Excel, Ms Outlook and Internet Communication skills, interpersonal skills, problem solving skills and analytical skills. Oracle, Nexus
SKILLS AND ABILITIES
Communication Skill: Written and Verbal communication, Planning and Organizing, Time Management, Efficient, Call Centre Maths, Assertive, Skills, Analytical, Problem Solving Interpersonal Skills and Presentation Skills.
EMPLOYMENT HISTORY
Employer MEDSCHEME HOLDINGS
Position Held Clerk- CREDIT CONTROLLER
Period Employed 08/12/2011 TO 22/09/2017
Duties
Ensured debt was paid in a timely manner.
Met cash and debtor day targets set by the Firm.
Chased overdue contributions by telephone, email and timescales.
Provided accurate advice on billing queries.
Posted payments to accounts and allocated as required.
Undertook account Reconciliations as required and prepared refunds outstanding to members.
Employer METROPOLITAN HEALTH GROUP
Position Held PREMIUM MANAGEMENT CLEARK
Period Employed 01/05/2010 TO 31/11/2011
Duties
Collected Contributions for members and reconcile payments.
Allocated Payments and reconciliation statements.
Refunds processed according to operational requirement.
Reports and spreadsheets analysed and processed within stipulated timelines and according to
Operational requirements.
Maintained accurate and punctual communication with internal and external clients.
Processed Refunds outstanding to Pensioners under GPAA (Government Pensioners).
Employer CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
Position Held WRITING CENTRE LAB ASSISTANT
Period Employed 01/03/2010 TO 01/12/2010
Duties
Assisting students with Computer related programs
Helping students with assignments in the Writing Centre Lab
Assisting mostly 1st year students with computer encounters
Employer EDCON FINANCIAL SERVICES
Position Held CALL CENTRE AGENT
Period Employed 01/07/2009 TO 30/12/2009
Duties
Contacting member’s everyday via telephone for outstanding debt.
Solving customer queries regarding their accounts.
Making members aware with the status of their accounts.
Employer KENTUCKY FRIED CHICKEN (KFC)
Position Held CASHIER
Period Employed 01/07/2006 TILL 01/12/2006
Duties
Started as a cooker at the back of the counter
Then moved up to be a cashier.
REFERENCES
Mr. Eldridge Ngcobo
Supervisor (Medscheme)
Metropolitan Health Group
Human Resource Department
Mrs. Phumla Sondo
Metropolitan Health Group (Supervisor)
Mrs. Cheryl Hewson
Co-ordinator of Resource Writing Centre Lab (CPUT)
OTHER DETAILS ARE ATTACHED AT BACK OF THE CV
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