CURRICULUM VITAE OF LUTHANDO MAKULENI

PERSONAL INFORMATION

SURNAME MAKULENI

NAME LUTHANDO

DATE OF BIRTH 22 JULY 1985

IDENTITY NUMBER 850**********

DRIVERS LICENSE Code 10

NATIONALITY SOUTH AFRICAN

LANGUAGES ENGLISH, ISIXHOSA, ZULU, SETSWANA, SOTHO

and AFRIKAANS

HEALTH EXCELLENT

RESIDENTIAL ADDRES 28 CAPE SUITES

CAPE TOWN 8000

CELL NUMBER 063*******

EMAIL ADDRESS ac4w63@r.postjobfree.com OR

ac4w63@r.postjobfree.com

FURTHER EDUCATION AND TRAINING

LAST SCHOOL ATTENDED MARYMOUNT HIGH SCHOOL

HIGHEST GRADE PASSED GRADE 12

SUBJECTS ENGLISH FIRST LANGUAGE

XHOSA FIRST LANGUAGE

AFRIKAANS

BUSINESS ECONOMICS

TYPING

BIBLICAL STUDIES

HIGHER EDUCATION AND TRAINING

STUDYING CURRENTLY AT CAPE PENINSULA UNIVERSITY OF TECHNOLOGY

COURSE NATIONAL DIPLOMA: MANAGEMENT

SUBJECTS PASSED

1ST YEAR SUBJECTS ADMINISTRATIVE MANAGEMENT,

MANAGEMENT 1, FINANCIAL ACCOUNTING 1,

END-USER COMPUTING, COMMUNICATION and BUSINESS ADMINISTRATION

2ND YEAR SUBJECTS MANAGEMENT 2, MARKETING,

MERCANTILE LAW,

PRODUCTION MANAGEMENT

FINANCIAL MANAGEMENT 2

STUDYING 3rd Year Currently 2018

SUBJECTS FINANCIAL MANAGEMENT 3, ECONOMICS and

MANAGEMENT 3

CARRER OBJECTIVES

The above mentioned course equips future managers with the necessary skills and knowledge to be able to make informed and value-added decisions for their companies. The focus is on managerial skills, financial skills and administrative skills. The management component of the course equips graduates with the managerial, planning and organising skills to lead and control a department within the organisation. The financial component equips graduates with the tools and knowledge to be able to interpret the current financial position of the company, in order to plan the financial future of the company.

COMPUTER COURSE SKILLS

Computer literacy: Ms Word, Ms PowerPoint, Ms Excess, Ms Excel, Ms Outlook and Internet Communication skills, interpersonal skills, problem solving skills and analytical skills. Oracle, Nexus

SKILLS AND ABILITIES

Communication Skill: Written and Verbal communication, Planning and Organizing, Time Management, Efficient, Call Centre Maths, Assertive, Skills, Analytical, Problem Solving Interpersonal Skills and Presentation Skills.

EMPLOYMENT HISTORY

Employer MEDSCHEME HOLDINGS

Position Held Clerk- CREDIT CONTROLLER

Period Employed 08/12/2011 TO 22/09/2017

Duties

Ensured debt was paid in a timely manner.

Met cash and debtor day targets set by the Firm.

Chased overdue contributions by telephone, email and timescales.

Provided accurate advice on billing queries.

Posted payments to accounts and allocated as required.

Undertook account Reconciliations as required and prepared refunds outstanding to members.

Employer METROPOLITAN HEALTH GROUP

Position Held PREMIUM MANAGEMENT CLEARK

Period Employed 01/05/2010 TO 31/11/2011

Duties

Collected Contributions for members and reconcile payments.

Allocated Payments and reconciliation statements.

Refunds processed according to operational requirement.

Reports and spreadsheets analysed and processed within stipulated timelines and according to

Operational requirements.

Maintained accurate and punctual communication with internal and external clients.

Processed Refunds outstanding to Pensioners under GPAA (Government Pensioners).

Employer CAPE PENINSULA UNIVERSITY OF TECHNOLOGY

Position Held WRITING CENTRE LAB ASSISTANT

Period Employed 01/03/2010 TO 01/12/2010

Duties

Assisting students with Computer related programs

Helping students with assignments in the Writing Centre Lab

Assisting mostly 1st year students with computer encounters

Employer EDCON FINANCIAL SERVICES

Position Held CALL CENTRE AGENT

Period Employed 01/07/2009 TO 30/12/2009

Duties

Contacting member’s everyday via telephone for outstanding debt.

Solving customer queries regarding their accounts.

Making members aware with the status of their accounts.

Employer KENTUCKY FRIED CHICKEN (KFC)

Position Held CASHIER

Period Employed 01/07/2006 TILL 01/12/2006

Duties

Started as a cooker at the back of the counter

Then moved up to be a cashier.

REFERENCES

Mr. Eldridge Ngcobo

Supervisor (Medscheme)

011******* or 082*******

Metropolitan Health Group

Human Resource Department

021*******

Mrs. Phumla Sondo

Metropolitan Health Group (Supervisor)

074******* or 021*******

Mrs. Cheryl Hewson

Co-ordinator of Resource Writing Centre Lab (CPUT)

084******* or 021*******

OTHER DETAILS ARE ATTACHED AT BACK OF THE CV

Contact this candidate