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Customer Service Manager

Location:
Kingsland, GA
Posted:
March 24, 2018

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Resume:

KIM HAUSER

*** ********** **

KINGSLAND GA *****

912-***-****

ac4w51@r.postjobfree.com

Email LinkedIn Profile Twitter/Blog/Portfolio

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

EXPERIENCE

AUGUST 2009- CURRENT

GENERAL MANAGER, TMX FINANCE

Manage a team in daily operations for this location

Develop customer relationships and provide unrivaled customer service in order to build new business, increase store profitability, and further brand loyalty and recognition

Set performance standards and expectations while holding the team accountable for upholding compliance with Company policies and procedures, as well as local, state, and federal laws and regulations

Successfully handled all of the stores LSM ( local store marketing ) and obtained large accounts and set up events to increase sales

Responsible for overall floor sales in location

Deposits, Cash Handling, Title Pawns

Customer Service, Collections Calls, Problem Solving

Title work, Repo inspections, Accounts Payable / Receivable

JANUARY 2007 TO JUNE 2008

CUSTOMER SERVICE REP, GEORGIA AUTO PAWN

Responsible for collection calls, title pawns, cash handling, marketing, vehicle inspections, everyday office responsibilities

EDUCATION

JUNE 1993

HIGH SCHOOL DIPLOMA, WEST BABYLON SR HIGH WEST BABYLON NY

SKILLS

Computer-savvy

Calm under pressure

Complex problem solving

Account Management

Credit and Collections,

Customer Needs Assessment

Reports generation and analysis



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