Employee Relations Hr

MARK ANTHONY STEPHENS

** ****** ****** ****** ****** CA 92270 C: 310-***-**** ************@***.***

Summary

Senior Strategic HR Business Partner serving for 20 years as an Ambassador of People and Culture driving client organizational success through business objective alignment and development of Human Talent. Energetic and vision-driven professional, possessing competencies in all HR disciplines. Results-focused Leader integrating 'best practices', processes, and metrics throughout multiple business units. Focused on increasing shareholder value and adapting an organization's capabilities to meet emerging business needs and challenges. Employee Relations and Labor Relations Strategist.

Accomplishments

Directed Anti Harassment Training Programs with 100% Compliance on a monthly basis for over 400 Leaders and 85% Compliance for Front Line Employees.

Led Employee Relations and Union Avoidance Training Programs to ensure a 100% Union Free Workforce.

Held Key HR roles in the Mergers and Acquisitions of multiple Cable Entertainment and Telephone/Internet operations over the last 20 years. Lead Market and Organizational Transitions for Spectrum/Charter, Time Warner Cable Entertainment, Comcast, AT&T Broadband, Media One, Greenstar Telecommunications and AT&T Long Distance Companies.

Senior HR Leader for the Pac West Multi State Market consisting of approximately 6000 Employees dispersed through out California, Washington, Idaho, Arizona and Colorado across all departments. Managed HR Organizations from Single Incumbent to Staffs of 40 HR Professionals.

HR policies and procedures expertise Employee relations

Regulatory compliance

Training and organizational development CA labor law

Skills

HR Business Partner Consultant Self Employed

Experience

08/2016 to Current Los Angeles, CA

Director, Senior Director and VP of Human Resources

07/2000 to 08/2016

Spectrum Charter, Time Warner Cable Entertainment, Comcast, AT&T Broadband and Media One

Greater Los Angeles, CA

Employee Relations

Integrated full service Human Resource function in rapidly changing operations with multiple facilities across various states.

Improved competitiveness through performance management processes and team- building initiatives in high-tech communications and entertainment firms as well as service-related industries.

Performed as both external consultant and internal partner to senior management, providing guidance on complex HR and organizational issues.

Delivered customized HR solutions and management training for wide range of industries.

Clients included call centers, business operations, retail banking, sales and marketing as well as technical operations.

Leadership & Change management Designed and conducted a wide range of interactive seminars/workshops, for supervisors, managers, executives, and HR professionals.

Leadership and experiential-based training workshops.

Workshops included: Conducting legal performance appraisals; Counseling and Discipline; Sexual Harassment Prevention; Advanced Interviewing Techniques; Leave Laws; etc., throughout Northern & Southern CA, AZ, and Colorado.

Key leader in transformational organizational change efforts in Fortune 200 Company.

Partnered with managers, coached supervisors to apply pro-active measures in HR-related issues. Developed integrated HR infrastructure to manage various HR processes and metrics.

Used mediation skills for conflict resolution.

Conducted sensitive workplace investigations: successfully established affirmative employer defenses (discrimination, performance, harassment, etc.

Resolved Workers Comp and Safety Issues. Trained managers and employees.

RECRUITMENT/SELECTION

COMPENSATION / PERFORMANCE SYSTEMS / BENEFITS

Over 15 years experience corporate recruiting; technical, professional, management, and non-exempt staff.

Performed full cycle talent acquisition processes, including offer negotiations.

Developed comprehensive staffing strategies using new and existing sourcing methods on national, regional, and local levels.

Supervised professional recruitment staff.

Managed contract, contingency and retained search sources. Implemented cost per hire and retention tracking systems.

Initiated and coordinated internal recruitment programs, including emerging talent and succession programs.

Applied cost containment strategies to meet budget. Developed communications & rollout plans.

Customized performance management processes and aligned them to company goals and employee compensation programs.

Construct equitable and competitive pay plans through job evaluation, benchmarking, wage surveys, wage/salary structures, and variable incentive bonus plans.

B.S: Business Administration-Mgmt

Saint Mary's College of CA Business Administration-Mgmt

Education and Training

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