Muhammad FIAZ

PGD IN BUSINESS AND MANAGEMENT ( LEVEL 7)

at London College of Busniess and Management

Hi this is Muhammad Fiaz ul haq here i have done my PGD in business and management from london college of law and management also done my B.COM already from pakistan punjab university lahore. i have got 4 and half years work experience in Matalan woodgreen ltd as head cashier and customer relationship officer came back in pakistan last year then did satart work as a floor manager in Uk based energy and telecome call centre. i have done work in PAKISTANI Engineering company Dyconix Eng as Business Development manager.

Strengths & Skills

Listening Power Accent Advertising

Communication Skills

With Customer

Communications Confident

Content Marketing CSR customer handling

Experience 8 years

Fiaz international 1.4 years

Floor manager

Jun 2015 - Nov 2016

DYCONIX ENGINEERING 2.2 years

Sales Business Development Executive

Jan 2015 - Mar 2017

UK UTILITIES 1.8 years

FLOOR MANAGER

Aug 2013 - May 2015

MATALAN ltd 3.8 years

customer service Reprisentitive

Jul 2009 - Apr 2013

Projects

BROCHURS MAKING (DYCONIX ENGINEERING)

WWW.DYCONIXENG.COM

OLD COMPANY PROFILE INTERNET MS WORLD MS EXCEL

UK TELEPHONE AND BROADBAND (TITAN TELECOME)

Www.titantelecom.co.uk

UK DIRECTORY, WEBSITES, INTERNET, TITAN TELECOM LATES PRICES, SALES PITCH, SALES SCRIPT.

ELECTRICIY (OPUS, N POWER, SCOTTISH POWER,BRITISH GAS) UK DIRECTORY EYEBEAME, SALES SRIPT, COMPANY LATEST PRICES. UK GAS (OPUS, N, POWER, SCOTISH POWR, BRITISH GAS) UK DIRECTORY, INTERNET, COMPANIES LATEST PRICES, SALES SCRIPT, SALES PITCH.

Work History

Fiaz international Jun 2015 - Nov 2016 (1.4 years) Floor manager Lahore, Pakistan

I have done work in Fiaz international as floor manager and as trainer. where i have to do training and close all sales and transfer all confirm sles to proper compay and do verificaion calls to all confirm customrs and it was free switching. Contact Info

034********

ac4w27@r.postjobfree.com

http://Muhammad Fiaz

House No 18 street No 5 sami town

lahore

Siddiqui town Narowal

LONDON, U.K

Academics

PGD IN BUSINESS AND

MANAGEMENT 2011 67%

LONDON COLLEGE OF LAW AND

MANAGEMENT, LONDON

B.com 2006 57%

University of the Punjab, Lahore

DIPLOMA IN COMMERCE 2004 55%

PUNJAB BOARD OF TECHNICAL EDUCATION

LAHORE, Lahore

MATRIC 2002 52%

BOARD OF INTERMEDIATE & SECONDARY

EDUCATION GUJRANWALA, Narowal

Certifications

TOEIC

WWW.ETS.ORG/TOEIC

ETS

Starting June 2012

PS/SPOKEN/6357

WWW.PEAK4SOLUTIONS.COM

PEAK SOLUTIONS

Starting April 2007

Industries

BPO

Business Development

Call Center

* Functional Areas

Client Services & Customer Support

Accounts, Finance & Financial Services

Sales & Business Development

Languages

Urdu - Native

English - Medium

Punjabi - Beginner

Hobbies

Cricket

Booking Reading

Gaming

DYCONIX ENGINEERING Jan 2015 - Mar 2017 (2.2 years) Sales Business Development Executive Lahore, Pakistan I HAVE DONE WORK IN DYCONIX ENGINEERING AS BUSINESS DEVELOPMENT MANAGER. where i made all companies brouchers and business marketing stratagies and give training of new staff. UK UTILITIES Aug 2013 - May 2015 (1.8 years)

FLOOR MANAGER LAHORE, Pakistan

I HAVE DONE WORK IN UK UTILITIES AS floor manager and trainer . where i did trainig of all new staff closng sales and do verification of all confirm sales and it was free switching.

MATALAN ltd Jul 2009 - Apr 2013 (3.8 years)

customer service Reprisentitive london, U.K

i have done job in MATALAN ltd as customer relationship officer, Head cashier and Floor manager. where i deal all kind of customers and made them happey did head cashier job and suppervise all staff.

Projects

BROCHURS MAKING Apr 2017 - May 2017 (1 month)

Company: DYCONIX ENGINEERING / DYCONIX ENGINEERING WWW.DYCONIXENG.COM

Tools: OLD COMPANY PROFILE INTERNET MS WORLD MS EXCEL I HAVE MADE CMPANY BROCHURS FOR DYCONIX ENGINEERING LIMITED boiller burners.docx

DCS PRODUCTION

ENERGY CONSERVATION.docx

Heat tracing systems.docx

Chromalox (Heat and Energy)

i made all compay broucherss compamy markiting stratagies and give training to new staff. UK TELEPHONE AND BROADBAND Oct 2013 - Present (4.3 years) Company: TITAN TELECOME / TITAN TELECOME

Www.titantelecom.co.uk

Tools: UK DIRECTORY, WEBSITES, INTERNET, TITAN TELECOM LATES PRICES, SALES PITCH, SALES SCRIPT. I HAVE DONE WORK WITH UK TITAN TELECOME AS FLOOR MANAGER. where we switch customers from different telephone broadband companies to our company titan telecom and it was free switching. ELECTRICIY Sep 2013 - Present (4.4 years)

Company: OPUS, N POWER, SCOTTISH POWER,BRITISH GAS / DIFFERENT CUSTOMERS Tools: UK DIRECTORY EYEBEAME, SALES SRIPT, COMPANY LATEST PRICES. I HAVE DONE WORK FOR DIFFERENT UK ELECTRICITY COMAPNIES as floor manager. where we switch customers from different electricity companies to our electricity companies and it was free ssitching. UK GAS Sep 2013 - Present (4.4 years)

Company: OPUS, N, POWER, SCOTISH POWR, BRITISH GAS / DIFFERENT UK GAS COMAPNIES Tools: UK DIRECTORY, INTERNET, COMPANIES LATEST PRICES, SALES SCRIPT, SALES PITCH. I HAVE DONE WORK WITH DIFFERET UK GAS COMPANIES AS FLOOR MANAGER. where we switch customers from different gas companies to our gas companies and it was free sswitching.

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