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Management Office

Chicago, IL
March 21, 2018

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Carol Richie

( 872-***-**** Cell 312-***-**** *

Legal Clerical Support

Qualifications Profile

Highly self-motivated and results-driven administrative professional with more than 14 years providing high-performance administrative and clerical support in the private law firms. Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stressful work conditions. Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments. Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results from concurrent tasks with or without supervision. Strong people management and interpersonal communication skills that build stakeholder relationships while helping to forge teamwork synergies with colleagues across diverse ethnicities.

Key Expertise

•Administrative Services Support

•Operations Management Support

•Time & Meeting Management

•Client Service Administration

•Relationship Management (Client, Staff, Public & Suppliers)

•Office Records & Document Management

•Office & Staff Administration

•MS Office (Word, Excel, PowerPoint & Outlook)

•Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing

Professional Experience

Reviewer/Lunchroom Monitor Chicago Public Schools October2017- January 2018

Reviewing Chicago Public Elementary and High Schools Breakfast and Lunch programs. This is a contract position.

Legal Assistant Randall S Miller February 2017 -May 2017

Prepared Lis Pendens, Summons and Complaints for filing Judgment, and also filed motions and scheduled court dates at the Daley Center.

Legal Clerk Blatt, Hassenmiller, Leibsker & Moore June 2015- February 2017

Review accounts to determine whether legal action is recommended

Prepare lawsuits in accordance with the client and firm policy and procedure

Request documentation as needed

Forwards the lawsuits to the attorney group to review

Matches documents to suits and summons

Promptly returns to corrections to the attorney group

Performs other duties as assigned.

Prepare assorted legal filings for State of Arizona courts.

File and follow up on court filings as instructed by management.

Verify court summons/pleadings were properly served with court or process servers.

Communicate with court clerks for updates, changes and issues with various courts.

Effectively communicate with the BHLM staff and outside parties regarding cases.

Efficiently enter data into internal systems

Perform other duties as assigned

Judgment Affidavits Clerk Pierce & Associates, P.C. Sep 2013 – Nov 2014

Responsible for editing Notice of Filings, printing, adding proper signature and uploading data to docuware software. Printed defendant labels, made copies of the Loss Mitigation Affidavit or the Affidavit of Indebtedness for each defendant. Checked the Service of Returns to determine who would get the copy. Filed each package to their correct

bins for pick-up. Prepared Notice of Filings for the Loss Mitigation Affidavit or the Affidavit of Indebtedness by firm number, added the necessary information, proof-read it, and then printed for distribution/submission. Redacted packages returned to the office via mail once executed by the Clients and filed away for Judgment date.

REO Clerk II Jul 2006 – Sep 2013

Processed real estate contracts as they came in, prepared documents required for closing, and gathered information regarding the parties to the contract. Responded to client/attorney/agent emails, voice mail or facsimile requests within a timely manner. Prepared seller documents using closing system as well as MS Word and Excel within a timely manner and forwarded to client for review and execution. Updated and uploaded necessary documents onto REO-required Client sites including Vendorscape, REOTrans or RESNET. Gathered information regarding the file including, contacting the listing and/or selling realtors, the buyers attorney, and the lender to gather all necessary information regarding the parties to the contract.

Notary Public

Tax Researcher Reporter May 2005 – Jul 2006

Responsible for researching and reporting completed tax searches in Outer Counties, and also reporting Cook County tax sale updates.

Sales Department/Clerk Oct 2000 – May 2005

Responsible for paying sale publication bills and taking sale related calls. Checked Pacer daily and ordered Offer and Acceptance dates on downstate files where needed. Organized Law Bulletin bills & Certificates of Publication.


Education & Credentials



Associate of Applied Science Degree

Awards & Recognition

•Departmental Certificate of Merit in recognition of high scholastic achievement in the Department of Corrections and Criminal Justice

Professional Affiliations

•Member: Concord Baptist Church Pastor Kenneth Phelps

•Member: Alumni Association at Harry S. Truman College Alumni Association for Neal F. Simeon High School

Software: Lenstar, Equator, AS400,CUBS, JST, CaseAware and Black Knight.

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