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Data Management

Charlotte, NC
March 21, 2018

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E: C: 847-***-**** Charlotte, NC 28205


I am seeking an opportunity to further my skills in analytics with a burgeoning company who will utilize my three plus years of business experience in the workplace and my continuous education towards earning Project Management Professional. Utilizing my experience with SDLC and working in an Agile environment is optimal. Along with data integration and configuration, continuing to utilize and build upon my data analysis skills through SQL is one of my long-term goals personally and professionally.


Certified ScrumMaster – Agile Velocity – February 2018


Database Software: SAP, Coupa, MySQL, SPSS, Fieldglass, AS400, Workday, Tableau, T-SQL, SSIS, Toad

MS Office Suite: Word, Excel, Access, Visio, Outlook, Powerpoint, OneNote, Sharepoint, Project, SQL Server 2000

Other: Windows XP/7/8/10, Apple OS X, ConstantContact, Google Analytics/Applications, PeopleSoft, JD Edwards, Adobe (Photoshop, Illustrator), Quickbooks, JIRA

SQL (Intermediate): Queries SELECT, WHERE, AND/OR, INNER JOIN, OUTER JOIN, UNION, GROUP BY, building reports, documenting policies and rules, integrating ETL files in SSRS

Frameworks: SDLC, Scrum


Hands on Charlotte – Charlotte, NC (October 2016 – Present)

Lead a group of eight individuals once a month in Shine Hopes Farm project including activities such as farm maintenance, fencing, gardening, and landscaping

Participate in biweekly Second Harvest foodbank by sorting and packaging food and other household items to be distributed to low-income families.

Contribute to the Trail Keepers biweekly project to ensure the preservation of the twelve-mile trail by cleaning up garbage, planting mulch, maintaining the biking trails, and cleaning up after the animals.


Bank of America – Charlotte, NC – Business Analyst II (October 2016 – Present)

Designed and implemented the first phase of an end-to-end workforce staffing process. New process created linkage between financial forecasts, staffing plans, hiring, space allocations, and reporting.

Authored monthly business requirements documentation based on tool updates and releases.

Work closely with business partners to define the strategies for technical solutions, determine requirements and develop functional designs based on the analysis of business needs, objectives and existing system infrastructure.

Participate and direct daily calls for business and technical updates that help improve the Workforce Management Tool utilizing the Scrum framework and Agile methodology.

Transcribe functional requirements during the software development lifecycle during monthly releases of the Workforce Management Tool.

Crafted development and UAT scripts for development and the production environment.

Administered business requirements sessions with business support managers, human resources, and tool development members.

Ensure business specifications and needs our met through retrospective meetings, post-tool enhancements.

Developed a long-term global labor strategy centered on repositioning 13,200 resources, based on ITIL functional roles.

Collaborated with fellow team members to successful shrink our contractor vendor program from 46 vendors to 13 preferred in 2016

Headed team of three in consolidating and automating workforce reporting. 96 routine and ad-hoc reports were reduced to 47 that were built and delivered SQL and Tableau.

Authored, installed, deployed, and managed the creation of Workforce Staffing job requisition reports with the use of Microsoft SQL Server 2000.

TAPFIN/ManpowerGroup – Waukegan, IL – Reporting Analyst (February 2015 – October 2016)

Work with Abbott Workday/Fieldglass teams to create an integrated contingent/third party labor tracking program

Support Abbott in 96 countries for on-boarding, off-boarding, and labor tracking of contingent and third party labor

Responsible for the installation, configuration, troubleshooting, monitoring, support and maintenance of reporting and analytic systems (Fieldglass).

Develop, test, implement, support, and monitor reports/system configuration as required to support the business within Workday system

Identifying, document, track all project activities associated with data and reporting related projects to ensure projects are delivered in a timely manner.

Created custom reports in Workday to track global headcounts, spend by department, spend by hiring manager, statement of work reporting.

Configured major group structures such as job codes and supervisory organizations within Fieldglass and Workday

Co-lead UAT and regression testing within Fieldglass and Workday to meet the client’s enhancements requests

Analyze data, reach conclusions, and compose creative presentations and representations of such data.

Identifying opportunities for improving system quality and for suggesting improvements to processes and tools.

Identifying opportunities for improving system quality and implementing more efficient processes and management of reporting and analytic infrastructure.

Directed TAPFIN-Abbott Error Resolution team in attempt to eliminate daily errors during data transfers from system to system

Instruct the reporting team on the creation of auditory ISO compliance manuals for QA review.

Administer process flow creation for on-boarding and off-boarding contingent workers.

Veolia North America - Milwaukee, WI - Purchasing Analyst (January 2014 – February 2015)

Helped demonstrate $3 million in savings off $12 million in spend through our monthly metrics reports and bi-monthly commodities reporting.

Compiled and distributed other procurement ad-hoc reports

Develop reporting for our new Coupa spend management software to better serve our 120+ preferred suppliers from chemicals to office equipment.

Supervise a team of three contract workers and three employees in complying and acquiring missing vendor information, enriching that said data, and integrating that data from PeopleSoft to SAP data management systems.

Briggs Healthcare - Waukegan, IL - Ecommerce/Operations Analyst (August 2013- December 2014)

Medline Industries – Mundelein, Illinois - Engineering Clerk (April 2013 - June 2013)

Young Leaders of Kenosha (Y-Link) – Kenosha County, Wisconsin - Membership and Communications Coordinator/Professional Development Associate (August 2010-March 2013)


Bachelor of Business Administration - Carthage College - Kenosha, WI – Graduated in 2011

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