Customer Service Sales

BEVERLYN GRIFFITHS

*** ******* ****, *********, ** 30253 / 770-***-**** ********@*********.***

Summary

Results driven; dedicated well-organized accounting professional with a background in contracts, customer service and administration. Well-developed communication and problem-solving skills with the ability to resolve difficult situation under adverse conditions. Strong ability to thrive for excellence in a fast paced environment by motivating staff in working together to achieve common goals. A team player who have successfully turned new programs into effective operation with the flexibility to handle any changes.

AREAS OF SKILLS AND STRENGTH

Managed twenty-four millions budget per year

Forecast activities

Client/Vendor relations

Multi-tasking

Organization

Staff Training Programs development

Process improvement

PivotTable & PivotChart

Follow-through

Problem-solving

Analytical

PROFESSIONAL EXPERIENCES

INTELSAT CORPORATION November, 2007 - March, 2018

Ellenwood, Georgia

Senior Accountant

Quality Assurance (QA) on telecom facility invoices

Streamlining invoicing/audit/payment process

Ensuring New Services and Disconnections are booked correctly into database

Ensuring payments and credits are review and recorded correctly

Ensuring invoices are processed in a timely and accurate manner

Submission of invoices to A/P for payment

Resolves vendor billing disputes and billing issues

Efficiently work through multiple projects simultaneously

Perform critical function of month-end budget analysis and preparation activities

Managed and performed reconciliation of large volume of vendor’s accounts and contracts

Managed Vendor Master Services Agreements (MSA)

Managed monthly accrual and month end close

Compile and analyze monthly, Quarterly and Fiscal year Reports

Ensure financial records are maintained in compliance with accepted policies and procedures

Maintained financial reporting deadlines

Prepare critical financial management reports

Establish and monitor the implementation and maintenance of accounting control procedures

Resolve accounting discrepancies and irregularities

Develop and maintain financial databases

Prepare and coordinate financial data and documents for yearly audit process

Special Projects that may be assigned

BEVERLYN GRIFFITHS

Page 2

Tyco/ADT NATIONAL ACCOUNTS June, 2006 - October, 2007

Sandy Spring, Georgia

Senior Accountant

Assisted (12) National Accounts Managers

Multi Projects

Tyco/ADT CORPORATE OFFICE

Boca Raton, Florida November, 2004 - April, 2006

Senior Accountant/Management

Managed records for management, data entry, report preparation,

Provider set-up

Managed on-line training program

Resolved providers’ complaints by taking direct action

Followed-up to ensure all complaints were handled properly.

Performed reconciliation and Quality Assurance (QA) on Customer Profiles and Service Contract PowerPoint presentations.

Handled all incoming mails and provides backup to the Payroll Administrator.

Calculated monthly and quarterly commission

Computing provider compensation on a regular basic.

Prepared monthly journal entries

Managed checks request, earned revenue reports, Legacy report, Hierarchy report, ADSC /ANSC and verification reports

Reconciled pending companion accounts and prepared revenue analysis

Obtain 1099’s and W9s for all vendors

Special projects.

OFFICE DEPOT CORPORATE

Delray Beach, Florida January, 2000 November, 2004

Accountant/Sales Auditor

Reconciled and audited over 750 Retail Stores: Canada and USA,

Reconciled and audited eight (8) CSC (Warehouses) accounts

Maintained general ledger and reconciled highly complex balance due accounts

Posting data to general ledger and generate monthly journal entries.

Managed State and Local Sales and Use Tax returns

Resolved issues relating to daily balance due reports

Updated sales tracking system, accounts payable and receivable,

Financial statement and month-end close.

EDUCATION

University of London, Manchester England, General Certificate Ordinary Level, Accounting

College of Arts Science & Technology: Jamaica – Accounting Degree

Business Training Limited, Manchester England: Degree, Business English

Business Development Center: Kingston Jamaica, Management Certificate

COMPUTER SOFTWARE

Microsoft XP: Excel, Business Objects, WinBill, Oracle, e-Room, Outlook, PowerPoint, Access, iProcurement, MS Project, Pivot Table and Word programs used in daily operations.

Contact this candidate