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Customer Service Engineering

San Antonio, TX
March 21, 2018

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• Seeking a research or internship opportunity in Biomedical Engineering for summer 2018. Education

The University of Texas at San Antonio (UTSA) May 2019 (Anticipated) Bachelor of Science in Biomedical Engineering

Work and Professional Experience

Student Assistant, Housing and Residence Life (UTSA) August 2017 – Present

• Effectively handle emergency situations and respond to crisis in professional manner

• Coordinate with team of nine other Student Assistants to drive completion of common objectives

• Train four new employees on establishing guidelines and technology Clinical Internship, Biomedical Engineering Department (UTSA) May 2017 – August 2017

• Gained knowledge of the clinical environment, practices and current challenges with engineering approaches

• Utilized traditional drafting and CAD as part of the design process for prototyping and modeling clinically relevant tools and solutions using SolidWorks

Summer Conference Assistant, Housing and Residence Life (UTSA) May 2017 – August 2017

• Provided quality customer service to students, faculty, and other stakeholders

• Prepared rooms prior to each conference group’s arrival

• Conducted inspections and damage assessments following each group’s departure

• Served as a role model for fellow students by consistently living up to conference and housing policies Pharmacy Sales Associate, Wal-Mart, San Antonio, TX August 2015 – May 2016

• Utilized effective communication and organization skills to ensure the accurate order fulfillment

• Handled financial transactions and reconciliation including cash handling up to $2000

• Managed confidential personal information databases (HIPAA)

• Generated reports for the pharmacy department

• Maintained inventory control of merchandise and over the counter medications Relevant Skills

• Fluent in English, Gujarati, Hindi (reading, writing, speaking)

• Proficient with Microsoft Office, Word, PowerPoint, Excel

• Proficient with SolidWorks and Autocad

• Experienced in team projects and leadership roles

• Proficiency in handling and managing confidential information, documentation, and incident reports

• Experienced in solving problems and making professional decision

• Learned process of synthesis and characteristic of mechanical, physical, and chemical properties of biomaterials

• Designed and tested hardware and software for acquiring and analyzing biological signals

• Learned techniques and procedures used in cell and molecular biology with bioengineering applications Volunteer

iTEC UTSA, San Antonio, TX Spring 2017 – Present

Project C.U.R.E, Houston, TX Fall 2014 – Present

Houston Community College, Houston, TX Fall 2014 – Fall 2015

• Collected and sorted donated medical supplies

• Prepared for welcoming ceremony

• Took descriptive notes for disabled students twice a week

• Tutored more than 20 students at a time for 5th – 10th graders who need academic intervention Extra-Curricular Activities

Biomedical Engineering Society, Member Society of Women Engineers, Member Texas Society of Professional Engineers, Member Association for India's Development, Secretary Animal Rights Club, Member

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