Sap Support

Venu Ravikanti

CERTIFIED SAP BASIS/NETWEAVER ADMIN 5645 Papke Ln,

301-***-**** Cumming, GA 30040

Educational Qualification

Masters in Computer and Networking engineering, Sheffield Hallam University, Sheffield UK

Bachelors of Engineering in Computer Science, Dr. Babasaheb Ambedkar Marathwada University, India

Roles and Responsibility

Working as Lead SAP BASIS ADMINISTRATOR and maintaining various SAP ECC, SRM/MDM, SCM/Live Cache, CRM, SAP PI, SAP BW, SAP NETWEAVER ADMINISTRATOR

Over 12 years of experience in IT experience working in SAP as SAP Basis Administration

Responsible for system administration and support of technical architecture including Basis support of SAP R/3 with the goal of providing excellent system reliability, performance, high availability and overall optimized systems

Performed various SAP upgrades, EHP upgrades, Netweaver, enterprise portal, BW, Bobj, Live cache

Expertise in SAP Basis administration including Installations, Configuration, Upgrades, STMS, Performance Tuning (SAP and Database Memory Management), Load balancing and Workload analysis.

Experience in SAP BW HANA / SAP SoH and MDGS on HANA implementations

Experience of working on Memory management and resolving various memory management issues.

Experience in administration of SAP on AIX/Linux/Windows

Experience in SAP upgraded including SAP ECC, SAP BW, SAP SRM, SAP MDM, SAP Bobj, SAP GRC, SAP NW

Experience in configuring and setting up SAP High Availability (HA) and Disaster recovery DR on AIX 870 with Oracle.

Experience on HA setup and DR setup of SAP HANA DB on Linux with VMware

Experience with DBA tools BRCONNECT, BRARCHIVE, BRBACKUP, and SAPDBA.

Experience in configuring the SLD, importing various software components, creating mapping Techniques, working on various Adapters (File, Idocs, RFC, Mail, HTTP, JDBC, SAP, Proxies and SOAP).

Experience in troubleshooting performance issues in SAP ECC/BW/ SAP SRM/ SAP CRM/ SAP GRC systems

Experience of Table Space Administration checking for space problems in table space, adding data file to table space, checking for free space and fragmentation of table space, checking the free space of the objects in table space

Professional Experience:

General Motors

Lead/Snr SAP Basis Admin April 2016 – Till Date

Responsible for designing/ installing/ Maintaining and multiple SAP landscapes

Responsible for leading a team of basis admin.

Migrated various SAP systems like SAP ECC, SAP GRC/ SAP SCM- Live cache / SAP SRM – SAP MDM from 770 AIX to AIX 870 boxes using SWPM tools

Performed end-to-end monitoring to fine tune SAP ECC / SAP SRM and MDM configuration and SAP ECC system.

Setup and configured SAP DR/FO of all SAP boxes on 870 power HA with Oracle

Performed SAP ECC upgrade, SAP SRM – MDM and SAP CRM upgrades

Involved in initial design / planning and analyzing Migration to BW HANA

Used SUM DMO tool to migrate and Upgrade SAP BW from Oracle 11g to SAP BW HANA 1 SP12

Lead SAP BASIS team in upgrading multiple SAP systems like SAP ECC, SAP BW, SAP SRM, SAP CRM, SAP GRC

Worked on setting up SSO/SNC/SPnego/SAML

Installed SAP Fiori Gateway system for Travel and expense.

Installed and configured Webdispatcher in all SAP systems for Load balancing

Lead the PSA Migration effort to migrate GM owned IES system to PSA Russelsheim Data center

Performed multiple System refreshes/System copies for various project requirements.

Upgraded SAP ESO to NW 7.3 SP13

Working on Portal Redesign for External Vendors with multiple IDP configurations (Vendor tooling portal /GAME/VSP)

Worked and fixed on various Performance issues

Configured SSL on various SAP Systems along with SNC and SAML configuration.

Worked on LDAP configuration in GRC system for GPLD

General Motors April 2013 – March 2016

Operational SAP Basis Admin

Operational Support: Production on-call, incident management, availability management and also for weekly changes

Migrated ECC, BW, PI, Portal, SRM, MDM, Esourcing, BW, Bobj and CRM system from IBM AOD cloud to GM data center using SWPM tools.

Primarily responsible for maintaining and monitoring all the 18 global production landscapes.

Configured and update SSL certificates and also Configured SNC setup.

Worked on quality System refreshes for Test Environments and Pre-prod

Experience of working on Memory management and resolving various memory related issues.

Maintenance of System Landscape Directory (SLD).

Handled ITSM tickets and P1/P2 incidents on priority and timely basis.

Configured SSO and maintained SSO connections between various systems.

Worked Analyzed and fine-tuned on various performance related issues.

Worked on System Refreshes and Post refresh activities.

Provided basis support for Applying Support Packages, Kernel Upgrades on AIX/Linux.

Configured Maintained TMS landscapes across all the landscapes.

Worked on weekly releases and imported transport in a timely and effective way.

Documented processes and performed knowledge transfer/training to team members

Proactively monitored jobs, and reports to identify long-running jobs, evaluate for efficiency improvement opportunities and coordinate with departments, such as Development and Testing, to expedite changes.

Troubleshoot day-to-day problems, verification of ABAP Short Dumps and System logs.

Maintained and worked on CPR tool functionality.

Worked closely with BUR/DBA/Hosting/Storage teams for various backup/ Archive or system restore issues.

Pro-actively monitored/ analyzed and worked on various production related issues.

Worked/ Analyzed and tested DR/FO for few SAP Prod systems.

Worked on effectively load balancing issue for various prod system depending on functionality or region.

Effectively worked on various change management process and tasks

Coca-Cola Refreshments, Atlanta, GA July 2012-March 2013

Senior SAP Basis admin

Upgraded ECC to EHP6 ERP6 and Netweaver EHP3 using SUM tool on AIX

Performed CRM EHPi Upgrade from CRM 2007 to CRM 7.0

Upgraded SRM from SRM 702 to EHP6 using SUM tool

Performed HSC system copies and performed post installation tasks

Used Quick sizing tool for hardware sizing for CRM Trade Promotion Management

Applied and maintained licenses on Dev/Quality/ Prod

Production Support & Upgrading CRM 6.0 to CRM 7.0 and also was involved in the Technical Cut-over for Coca-Cola Release

Provided basis support for Applying Support Packages, Kernel Upgrades on AIX/Mainframes.

Proactively monitored jobs, queries and reports to identify long-running jobs, evaluate for efficiency improvement opportunities and coordinate with departments, such as Development and Testing, to expedite efficiency changes.

Participated in all SAP go-lives, including post go-live issues.

Performance tuning of ABAP & Stack systems and Applying ABAP Support Pack

Maintain and manage SAP enterprise landscape. Major involvement With Development team in their day-to-day functioning. Provide technical support of SAP Development, Quality systems, provide technical assistance in Performance tuning and testing for QAS, PRD.

Applied OSS notes, monitored SAP transports and support packages.

Monitored database and system uptime, performed DB copies Table space reorganization.

Implemented Single Sign On in SAP Netweaver

Configured Spool management, spool administration, configured new printers and also worked on various troubleshooting issues

Provided proactive analysis of current SAP DB utilization and work with the datacenter to optimize performance such as indexing tables, hardware upgrades, etc.

Provide SAP R/3 administration, Performance tuning using CCMS, analysis required in maintaining system integrity, maximizing uptime and resolution of problems and performed performance health checks.

Applied OSS notes, monitored SAP transports and support packages.

Monitored database and system uptime, performed DB copies Table space reorganization.

CORE ECS June 2007 to June 2012

Senior SAP Basis Consultant

Responsibilities:

Performed couple of upgrades from R/3 4.7 to EC6.0

SAP Data Archiving

BI/BW loads Trouble shooting and monitoring

Java Support Patches Implementation

System Copy’s/System Refresh in ABAP/java Systems.

Production, Quality and Development support of Netweaver BI 7.0

Installation and configuration of Netweaver SRM 7.0, CRM 7.0, SCM 7.0.

Application of ABAP, Kernel, Java Patches on Netweaver BI & XI

Performed Archiving on SAP Modules HR, FI/CO, MM and PP Oracle

Managed supporting dual stack (ABAP + Java) and stand-alone Java stack systems

Participated in all SAP go-lives, including post go-live issues.

ECC 6.0 Production support and ongoing implementation support Oracle 10g.

Manage dual stack and single stack (ABAP) system copy of ECC 6.0, CRM 4.0, J2EE 640, PI 7.1 & BI 7.0 systems

Provided basis support for Applying Support Packages, Kernel Upgrades on AIX/Mainframes, Mass Transports and Performance Monitoring

British Telecom Jan 2005 – June 2007

London UK

SAP Basis consultant

Applying SPAM Update, patches, SAP Net R/3 note fixes to programs.

Transport Administration Configuring the TMS, working on various transport request releases, setting up of Transport Routes, Configuring the Transport Domain Controller.

Create & manage the scheduling of batch jobs monitoring various Background jobs.

Spool & Printing management & troubleshooting include installation of printer, solving users printing problem.

Client Management Client copy within the system and Remote Client Copy, Client comparison.

Troubleshoot day-to-day problems, Verification of ABAP Short Dumps and System logs.

Define operation modes and distributed workload among available application servers.

Analyze Early Watch Recommendation and implement necessary changes.

Stopping and restarting SAP application servers and SAP database instances during emergency, scheduled & planned maintenance window.

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