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Data Entry, Bookkeeping, Customer Service

Jersey City, NJ, 07305
March 20, 2018

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*** ******** ******, ***. * Jersey City, NJ 07305

Phone: 201-***-**** E-mail:

Linked In:

Job Objective

Data Entry Specialist, Bookkeeper, Customer Service Representative

Work Experience

Data Entry Specialist

Swavelle Mill Creek Fabrics, Inc. New York, N.Y. 2006-2008 (Temporary), 2008-2017 (Full Time)

.Accurately and efficiently entered customer, product, and accounting data (A/R and A/P)

Provided backup coverage in the shipping/receiving department and mailroom

Data Entry Clerk (Temporary Positions)

Barney’s New York New York, N.Y. February and August 2009

Correctly and proficiently entered data for credit card applications

ASCAP, Inc. New York, N.Y. February 2006

Accurately and competently entered data for use of music in television programs into database from log sheets.

The Vitamin Shoppe, Inc. North Bergen, N.J. 2002 - 2003

Meticulously and efficiently entered product label information into database used by telephone representatives and internet users.

Telephone Interviewer

Research Foundation of the City University of New York 2002

(Baruch College, School of Public Affairs, New York, N.Y.)

Conducted telephone survey interviews on health and safety issues

Managed Care Coordinator

Horizon Blue Cross Blue Shield of New Jersey Newark, N.J. 1993 - 2001

Made process improvement recommendations to management on how to decrease average speed of answer and number of abandoned calls

Initiated online server-based reference information for call center representatives in order to reduce photocopying costs

Accurately and efficiently entered authorizations and documented calls taken in call center

Requested and received patient medical records from providers and forwarded same to staff reviewing nurses and physicians.


M.P.S. Health Services Administration 1990

Milano Graduate School of Management, International Affairs and Policy, New School University

New York, N.Y.

B.S. Public Health Administration 1985

Bloustein School of Planning and Public Policy, Rutgers University, New Brunswick, N.J.

Field Practicum (see above)

Special Skills

AS 400, Microsoft Excel, Microsoft Word, Quick Books Premier 2015 Desktop

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