LYNETTE S. GARDNER

**** ****** ******, *****, ** 10453

917-***-****

ac4vml@r.postjobfree.com

DATA ENTRY CLERK/ OFFICE ASSISTANT

Exceptional attention to detail, completing various tasks

Dedication and dependability reinforced by consistency “exceeding expectations”

Backed by excellent interpersonal skills and a commitment to customer service

Greater ability to establish successful working relationships internally as well as externally THE WEST HARLEM RESIDENCE New York, NY 7/2017-12/2017 Administrative Assistant/ Data Entry Clerk

Provided Administration with secretarial and clerical support.

Performed general secretarial duties.

Maintains record keeping, filing and postage systems.

Handles telephone communication for Administrator and Director.

Provided data and information for reports prepared by the Director.

Daily attendance in CARES. Placed all new families. ORTHONET Whiteplains, NY 10/2015-7/2017

Verifications / Data Entry

Detected errors and correct errors on health insurance forms.

Keeps track of data received, source documents and work completed.

Provides timely, accurate data entry of all health insurance forms.

Assister Humana with referrals. Faxed referrals to providers regarding patient’s eligibility.

Daily Customer Service and Troubleshooting.

Scanned all health insurance forms.

SKYLINE SIGHTSEEKING TOURS New York, NY 5/2014-3/2015 Bursar / Data Entry

Data entry for large amounts of Ticket Agent’s sales information.

Responsible for cashing out Ticket Agents and Brand Ambassadors

Answered inquiries related to bus tours and training information.

Made cash drops at the end of day sales.

YOURZ TRULY INC. B ronx, NY 2/2010-4/2013

Data Entry / Office Assistant

Entered and updated client data in Excel program

Organized meetings, conferences and training room setup.

Answered telephones, set up accounts, post invoices, prepared routine billings, and filed documents. MACY’S RETAIL CO. N ew York, NY 10/2011-2/2011

Retail Sales Clerk / Cashier (seasonal)

Directed patrons to proper offices, as appropriate, to seek resolution of problems.

Counted money in cash drawers at the beginning and ending of shifts to ensure that amounts were correct.

Processed merchandise returns and exchanges.

EDUCATION

MONROE COLLEGE B ronx, NY

Medical Coding Certification Preparation

MONROE COLLEGE Bronx, NY

Associates Degree in Medical Administration

SKILLS

Interpersonal - Medical terminology, customer service, excellent communications, and written and uncommon ability. To work well with public and effectively d eal with, irritated or disgruntled customers. Technical – Microsoft Word, PowerPoint, and Excel programs, accurate typing skills and exceptional data entry.

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