Data Entry Customer Service
Resume:
LYNETTE S. GARDNER
**** ****** ******, *****, ** 10453
************@*****.***
DATA ENTRY CLERK/ OFFICE ASSISTANT
Exceptional attention to detail, completing various tasks
Dedication and dependability reinforced by consistency “exceeding expectations”
Backed by excellent interpersonal skills and a commitment to customer service
Greater ability to establish successful working relationships internally as well as externally THE WEST HARLEM RESIDENCE New York, NY 7/2017-12/2017 Administrative Assistant/ Data Entry Clerk
Provided Administration with secretarial and clerical support.
Performed general secretarial duties.
Maintains record keeping, filing and postage systems.
Handles telephone communication for Administrator and Director.
Provided data and information for reports prepared by the Director.
Daily attendance in CARES. Placed all new families. ORTHONET Whiteplains, NY 10/2015-7/2017
Verifications / Data Entry
Detected errors and correct errors on health insurance forms.
Keeps track of data received, source documents and work completed.
Provides timely, accurate data entry of all health insurance forms.
Assister Humana with referrals. Faxed referrals to providers regarding patient’s eligibility.
Daily Customer Service and Troubleshooting.
Scanned all health insurance forms.
SKYLINE SIGHTSEEKING TOURS New York, NY 5/2014-3/2015 Bursar / Data Entry
Data entry for large amounts of Ticket Agent’s sales information.
Responsible for cashing out Ticket Agents and Brand Ambassadors
Answered inquiries related to bus tours and training information.
Made cash drops at the end of day sales.
YOURZ TRULY INC. B ronx, NY 2/2010-4/2013
Data Entry / Office Assistant
Entered and updated client data in Excel program
Organized meetings, conferences and training room setup.
Answered telephones, set up accounts, post invoices, prepared routine billings, and filed documents. MACY’S RETAIL CO. N ew York, NY 10/2011-2/2011
Retail Sales Clerk / Cashier (seasonal)
Directed patrons to proper offices, as appropriate, to seek resolution of problems.
Counted money in cash drawers at the beginning and ending of shifts to ensure that amounts were correct.
Processed merchandise returns and exchanges.
EDUCATION
MONROE COLLEGE B ronx, NY
Medical Coding Certification Preparation
MONROE COLLEGE Bronx, NY
Associates Degree in Medical Administration
SKILLS
Interpersonal - Medical terminology, customer service, excellent communications, and written and uncommon ability. To work well with public and effectively d eal with, irritated or disgruntled customers. Technical – Microsoft Word, PowerPoint, and Excel programs, accurate typing skills and exceptional data entry.
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