Service Representative Loan
Resume:
Achievements EDUCATION SKILLS
• Increased automotive dealer relationships by 20%
• Reorganized marketing filing system, reducing
misplaced and duplicated files by 30%
• Developed and managed a personal loan program for Nice-N-Easy convenient store employees.
• Achieved a compliance rate of 99% (highest in AmeriCU history) when functioning as File Compliance Officer.
• Created a Home Equity file review process that was implemented company wide.
Ksenija Karabegovic Extreme Natural
Looking Microblading Education
Center
Certified in Microblading July 2017
Continental School of Beauty
March 2016-July 2016
Specializing in waxing, Dermologica products,
Norvell Spray tanning, Facials and body treatments Principles of banking
WORD EXCEL
NORVELL SPRAY
TANNING
WAXING DERMALOGICA
PRODUCTS
FACIALS BODY
TREATMENTS
EMPLOYMENT
Self Employed 2015-present
Brow and Make up Consultant
112 2nd St Rome, NY 13440
• Make up Application
• Microblading
• Brow Shaping
• Waxing Services
David Gruenewald Attorney 2014-present
Attorneys Assistant
117 Highland RD, Fayetteville, NY 13066
AmeriCU Credit Union 2003-2014
Consumer Indirect Loan Officer
• Manage a 100 million dollar indirect loan program.
• Maintain the GAP insurance report for the whole company.
• Process indirect automobile loans; reviewing credit reports and make loan decision.
• Sole liaison with Automobile Dealership Finance Managers and General Managers.
• Audit pending Home Equity Loans, Personal Loan, Recreational Vehicle and Automobile Loan Applications.
• In addition to Support loan workout and recovery Department I also supported/helped with Marketing when needed for vacations, functions, events etc.
• Exclusively work with the Harley Davidson Indirect Loans. AmeriCU Credit Union 2001-2003
Consumer Loan Officer
• Processed Credit Card Applications, Personal Loan Applications, Automobile Loan Applications and Recreational Vehicle Loan Applications; reviewed credit reports and made loan decisions.
• Trained new and junior loan officers.
• Audited indirect loan applications
• Worked closely with Member Services to ensure that loan applications were adhering to AmeriCU guidelines and Federal Laws.
AmeriCU Credit Union 1997-2001
Member Service Representative
• Assisted members in resolving various issues such as, overdrafts, balancing accounts and general banking matters.
• Read and responded to all member emails that were sent via website or to the Member Service Department.
• Took applications for Personal Loans, Automobile Loans, Home Equity Loans, Recreational Vehicle Loans and Credit Cards.
• Ordered, Distributed and Managed supplies for department. 112 Second St, Rome. NY 13440
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