Store Manager, Training, Associate Development, Operations

Rebecca Anne Steinman

** ******* ** **********, ** 08085

Phone: 856-***-**** R ***************@*****.***

EDUCATION

Camden County College, Blackwood NJ, June 2010

Associates of Arts, Dental Hygiene

GPA 3.3

PROFESSIONAL SUMMARY

A highly experienced Store Manager with experience in all management levels that drives top line sales. Experience in performing a variety of administrative and operational activities that include payroll, finance, scheduling, managing high performing selling teams, and visual skills. All of these responsibilities require fast and agile thinking to impact the business immediately. PROFESSIONAL EXPERIENCE

Victoria’s Secret, Deptford NJ M ay 2014- Present

Store Manager

● Manages overall store

● Leads financial growth through various techniques and decisions

● Strategic planning of short and long term goals

● Drives primary focus through winning categories and develops a “Best At” culture

● Creates loyalty by using company tools as well as outside tools to drive customer visits

● Owns workforce management, including talent productivity decisions, writing weekly schedule and ensuring state specific compliance

● Responsible for talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations, and succession planning

● Creating strategies to reduce shrink variability

● Leading change through positivity and growth mindset

● Driving operational fundamentals

● Weekly office day to complete all administrative work that includes conference calls, business analyzation, action plans, administrative planning.

● Monthly reviews with direct managers to review total performance as well as their direct’s performance and any critical feedback that needs to be given.

● Training of all new store managers along the east coast. Includes traveling to their new store to complete scheduling, organizational best practices, and time management skills to improve their office day productivity.

Victoria’s Secret, Mays Landing NJ A pril 2012- May 2014 Assistant Store Manager

● Assists the Store Manager in overall management of the store

● Assumes total store leadership in absence of the Store Manager and is a partner in the strategic planning of short and long term goals

● Leads sales floor and drives total store results through the selling team

● Develops leaders and associates in various roles and levels including managers and associates

● Delivers monthly reviews to directs to discuss performance and critical feedback

● Manages competing priorities and business complexities

● Leading change through positivity and growth mindset

● Driving operational fundamentals

● Answering daily emails and company communication which includes marketing updates, communication back to home office, and taking action on any immediate changes in store.

Victoria’s Secret, Deptford NJ A ugust 2009- April 2012 Operations and Staffing Supervisor

● Supports the Store Leadership Team in sourcing candidates leveraging social media, outreach tools, and career fairs.

● Coordinates candidate interviewing process with hiring managers

● Ensures new hire paperwork in completed to standard and entered into POS system

● Supports Store Leadership Team in monthly performance reviews and tracking completion compliance

● Executes all compliance and safety related activities including labor laws, all paperwork organization, and any policy updates

● Administrative work daily to organize the store’s operations and input all information into the system

● Leading change through positivity and growth mindset PROFESSIONAL SKILLS

● Microsoft Office, Word, Excel, Outlook, and PowerPoint

● Aces

● Outlook Products

● Oracle

● Limited Way Training

LEADERSHIP ACTIVITIES

● Organized a yearly “giving tree” for the district - Camden Elementary Schools and Atlantic City Schools. (2009-2018)

● Virtual Rider for Peletonia “One Goal - End Cancer”

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