Jeremiah T. Meece
I have 7 years’ experience in project management including financial projections, training, and telecommunications experience. Areas of experience include Avaya CM, AAM, Nortel Option CS1K, MICS, CICS, and BCM phone systems. Six years customer service experience in retail sales, financial services, and business services.
Ascension Information Services
Engineer, System Administration
Install, move, and modify telecommunications and related equipment according to job order specifications, standards, and procedures.
Diagnoses equipment malfunctions.
Maintain and repair telecommunications systems and equipment according to manufacturer recommendations and specifications.
Implement approved system/device changes in accordance with applicable procedures.
Test and evaluate systems/devices to eliminate problems and make improvements.
Assist other groups in troubleshooting problems that require technical analysis or performance review.
Create, publish and maintain up to date and accurate telecom documentation and diagrams. May act as project manager on assigned projects.
Establish time and cost estimates. Maintains accurate records of staff hours and materials used.
Report and monitor service order changes.
Perform on-site inventories. Verify resulting inventory records and report to management as required.
Oversee on-site work in areas of system design, inventory and end-user training.
Perform additional functions incidental to technician activities.
Advanced Cable & Communications Group Inc.
July 2007-February 2011
Installation and configuration
Testing and maintenance
Ability to work under pressure
Excellent communication skills
Fiber Optic, Cat 5e and Cat 6 Cabling to current industry standards
Detecting problems with wiring infrastructure
Repair and update telephone equipment
July 2005-July 2007
Home Theater Senior/Best Buy for Business Ambassador
Training new employees
Establish sales goals and budgets
Develop action plan to attain goals and budgets
Build relationships with local small and medium businesses for Best Buy for Business channel
October 2004-July 2005
Customer Service Representative
Making payment arrangements
Providing detailed account information
Understanding of credits, debits, and other adjustments to customers accounts
January 1999-June 2003
Commission Sales Counselor
Matching customer needs with the proper products
Establish and build customer rapport
Set delivery schedules
University of Southern Indiana – 67 Earned Credit Hours
8600 University Boulevard Evansville IN