Ha Nguyen
*** ********* ***** *****, *********, MN 55119 • 612-***-**** • *************@*****.***
CORE COMPETENCIES
• Leadership and Communication skills • Customer and Employee Relation
• Small Business Development and Management • Business operations management
PROFESSIONAL EXPERIENCE
RADISSON PLAZA HOTEL, Rochester, MN
Account Payable, Jan 2000 – July 2002
• Verified details of transactions, including funds received and total account balances.
• Coded the general ledger and processed vendor invoice payments.
• Coordinated approval processes of all accounts payable invoices.
• Rectified escalated accounts payable issues from employees and vendors.
• Researched and resolved billing and invoice problems.
OHIO SAVINGS BANK, Cleveland, OH
Loan Processor, Feb 2002 – Nov 2004
• Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
• Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
• Researched insurance information and flood certificates.
• Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
QUE NHA VIETNAMESE RESTAURANT, Saint Paul, MN
Business Owner, May 2004 - Dec 2011
• Built sales forecasts and schedules to reflected desired productivity targets and initiated negotiations regarding vendor contracts and kept updated records of contracts.
• Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
• Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
• Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
• Prepared weekly payroll to keep up with projected revenue for the week.
INDOCHIN VIETNAMESE RESTAURANT, Saint Paul, MN
Business Owner, Jan 2012 – Dec 2017
• Built sales forecasts and schedules to reflected desired productivity targets and initiated negotiations regarding vendor contracts and kept updated records of contracts.
• Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
• Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
• Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
• Prepared weekly payroll to keep up with projected revenue for the week.
EDUCATION
WINONA STATE UNIVERSITY, Winona, MN
Bachelor of Science in Accounting, August 2000
• Phi Theta Kappa Society
ADDITIONAL SKILLS & AWARDS
• Conversant in English and Vietnamese
• Restaurant rated best in the Twin Cities in Mpls. & St. Paul magazine by Andrew Zimmern on January 9, 2012
• Minnesota Certified Food Manager (CFM)