Ha Nguyen

*** ********* ***** *****, *********, MN 55119 • 612-***-**** • ac4vim@r.postjobfree.com

CORE COMPETENCIES

• Leadership and Communication skills • Customer and Employee Relation

• Small Business Development and Management • Business operations management

PROFESSIONAL EXPERIENCE

RADISSON PLAZA HOTEL, Rochester, MN

Account Payable, Jan 2000 – July 2002

• Verified details of transactions, including funds received and total account balances.

• Coded the general ledger and processed vendor invoice payments.

• Coordinated approval processes of all accounts payable invoices.

• Rectified escalated accounts payable issues from employees and vendors.

• Researched and resolved billing and invoice problems.

OHIO SAVINGS BANK, Cleveland, OH

Loan Processor, Feb 2002 – Nov 2004

• Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.

• Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.

• Researched insurance information and flood certificates.

• Adhered to all federal and state compliance guidelines relative to retail mortgage lending.

QUE NHA VIETNAMESE RESTAURANT, Saint Paul, MN

Business Owner, May 2004 - Dec 2011

• Built sales forecasts and schedules to reflected desired productivity targets and initiated negotiations regarding vendor contracts and kept updated records of contracts.

• Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

• Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.

• Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

• Prepared weekly payroll to keep up with projected revenue for the week.

INDOCHIN VIETNAMESE RESTAURANT, Saint Paul, MN

Business Owner, Jan 2012 – Dec 2017

• Built sales forecasts and schedules to reflected desired productivity targets and initiated negotiations regarding vendor contracts and kept updated records of contracts.

• Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

• Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.

• Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

• Prepared weekly payroll to keep up with projected revenue for the week.

EDUCATION

WINONA STATE UNIVERSITY, Winona, MN

Bachelor of Science in Accounting, August 2000

• Phi Theta Kappa Society

ADDITIONAL SKILLS & AWARDS

• Conversant in English and Vietnamese

• Restaurant rated best in the Twin Cities in Mpls. & St. Paul magazine by Andrew Zimmern on January 9, 2012

• Minnesota Certified Food Manager (CFM)

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