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Customer Service Microsoft Office

Boston, MA
March 20, 2018

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Carlos A. Morillo

Boston, MA

Mobile: 857-***-****

Email Address:


To put into practice my experience, abilities and knowledge to the service of organizations that may be interested in my professional services in administrative work, Telecommunications, Informatics, finance and management.


BS in Business Administration.

APEC University 1994-1998

Dominican Republic

System Analysis and Design

APEC University 1988-1990

Dominican Republic

Electronics Technician

Dominican Institute of Technology 1984-1986

Dominican Republic

Electro mechanic Engineering

UASD University


Work Experience

2011 – 2017

Independent Contractor/Consultant

Industry: Finance, Telecommunications and Electricity.

October-2010 – January 2011

Contractor - Provisioning of Transportation/Wireless Equipment. Company: CLARO Dominican Republic (Previously known as Verizon) Industry: Telecommunications (Network Operations)

August 2009-February 2010

Financial & statistical Consultant

Company: Fundasur Dominican Republic.

Project: Education Quality in the Southern Region of Dominican Republic. Industry: Finances/Statistics

Job Description: Data tabulation and qualitative analysis of results, including final reports and corresponding evaluation for decision making.

Bilingual: English - Spanish

Project Management experience.

Technical Document Writing Skills.

Thorough knowledge in Communication and Information Systems.

Sound knowledge in Management and Finances software applications.

Process administration and organization skills.

Thorough knowledge of Windows Operations Systems (XP, Vista, Windows)

Advanced Microsoft Office (Word, Excel, etc.)

Getting Started with Essay Writing. (IRVINE University-California)

Grammar and Punctuation/ Perfect tense and Modals. (IRVINE University-California)

March 2007 – June 2009

Independent Contractor

Industry: Management, Telecommunications, Electricity

January 1980 - March 2007

Company: VERIZON Dominican Republic (Also known as CLARO) Industry: Telecommunications

o 2001-2007 SAP administrator for Transportation & wireless platforms Area: Network Operations

o 2000-2001 Project Leader – PM Module in SAP R/3

Area: Network Operations

o 1995-2000 Team Leader - Department of Acceptance, Implementation and Maintenance for Microwave Link Networks. Area: Network Operations

o 1988-1995 Field Technician - Radio Department in the Southeastern Region of Dominican Republic.

Area: Radio & Carrier

o 1986-1988 Technician - Network and Toll Center Vigilance and Monitoring Area: Operations Center

o 1980-1986 Technician –Electro mechanic SxS and Digital#1EAX Area: Operations Center

Qualifications & Skills

Consulting Experience

August 2009-February 2010

FUNDASUR Dominican Republic

Financial & statistical Consultant

Project: Quality of Education in the Southern Region of Dominican Republic o Data management and Data Collection in social investigations, as well as serving as technical writer for the project’s documentation.


UNICEF Dominican Republic– 2014

o Mapping of public and private institutions that provided disability services in five (5) Dominican Republic Provinces. Collected, managed, analyzed and processed data.


CONDEI Dominican Republic

o Built a Quality System out of children facilities in the Dominican Republic. o -Revision of educational material used for training and dissemination of information about the Risk Management Plan.

o Design of pamphlets with the objective of working towards the sensitization and awareness of communities within the Risk Management Plan. o -Technical writer for overall project documentation.

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