VP of Operations
Resume:
Michael P Reyes
**** ****** ****. **********, ** 30009 678-***-**** ******@***********************.*** Qualification Summary
Facilities Maintenance and Construction Professional with more than 30 years of hands on as well as Leadership experience in the Facilities Construction, Repair, Remodel, Management, Sales and Maintenance related fields. Very creative, goal oriented and results driven with much experience and success in Project and Personnel management. Capable of handling a multitude of issues simultaneously, while accessing all variables in order to achieve the optimum outcome. Fully versed in all aspects of Accounting, Finance, Budgets, IT, Sales and Marketing as well as their cause/affect relationship that each would have on operations.
Desired Positon
I desire an Executive/Upper Management level position, where my vast experience in all aspects of business and remote management over large territories would prove very useful. Where forethought and direction, due to my experiences, could help to set a course of action clear of potential pitfalls. Having had to make a payroll and find creative ways of financing operations, while maintaining a seamless view to our customers, I believe that I would prove to be an incredible asset to any team or organization desiring true perspective on the costs of doing business as well as the financial impact of each actions or lack thereof.
Achievements
Established business with nearly 400 Retail/Banking/Fuel Station/Commercial accounts (see attachment Sales Sort Code)
o By creating multi-directional trade capable redundancy based on the top 25 activities required by those customers in order to meet established time requirements o By creating a capacity formula to stay 15% ahead of customers’ needs o By marketing to customers who’s portfolio covered areas under capacity
Serviced 195,000 Projects/Work Orders to completion (see attachment Sales Sort Code) o By cross-training to top 25 activities
o By creating redundancy
o By shrinking territories in relation to a Technicians home o By creating and equipping a local management network to provide local guidance, supervision and quality control.
o By developing intuitive project tracking software
Managed over 150 Supervisors, Sales, Marketing, IT, Accounting, Customer Service and Field Technicians
o By establishing goals, budgets and accountability o Using regular meetings and correspondence to stay in touch with all activities o By making public the status of each department against their goals
Developed and managed operations in 20 states
Achieved over 85mm in sales (see attachment Sales Sort Code) Page 2
Operated a business over a 10 year span, through the Banking Crisis while banks are refusing to lend money to service companies
Developed Intuitive Software to manage, communicate and predict all interaction between our business and its’ customers
Platinum Sales Award winner
Spec Writer of the Year Award winner
Armed Forces Service Medal
Most importantly, Father of Three Wonderful Children Education
KENNESAW STATE UNIVERSITY
BBA in Accounting – Coles College of Business
GEORGIA GENERAL CONTRACTORS LICENSE
License # RLCO0002620
Work Experience
PRESIDENT & CEO, ADVANCED RETAIL SOLUTIONS, INC. OCTOBER 2007 TO PRESENT
Created, Founded and Developed a Multi State, Multi-Trade, Self-Performing Facilities Maintenance Company operating in Twenty States with over 85 mm in sales with a high marks of over 10 mm in 2014.
Services include Electrical, Plumbing, HVAC and General Construction
Developed business strategies and plans, ensuring their alignment with short term and long term objectives.
Developed Intuitive Software to support all aspects of the company and its customers enabling us to better serve and predict the needs or requirements of our field personnel as well as our customers.
Leading and motivating team members to advance employee engagement while developing a high performing managerial team
Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
Make high-quality investment decisions to advance the business and increase profits
Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics while operating in 20 states.
Review financial and non-financial reports in order to devise solutions or make improvements
Build trusting relations with customer, vendors and strategic partners
Analyzed problematic situations and occurrences and provide solutions to ensure company survival and growth
Maintain a deep knowledge of the markets and industry of the company
VP OF CONSTRUCTION, THE BERGMAN COMPANY 2005 - 2007
Established and developed relationships with chain store facilities departments to become their exclusive contractor allowing The Bergman Company to aid in the development of project budgets and Page 3
timelines, while supervising project managers and sub-contractors, in order to meet the established timelines and budgets and maintain that exclusivity. PROJECT MANAGER, THE BERGMAN COMPANY 2003 - 2005
Worked with a multitude of trade companies across the country in order to construct, remodel or refresh chain store locations on time and under budget. SALES AND MARKETING, THE BERGMAN COMPANY 2002 - 2003
Marketed To, Established and Developed relationships with large retail chain stores in order to provide construction and/or repair services through sub-contractors across the United States. Resulting in High Sales Marks of 8 million in 2006.
BRANCH MANAGER, CONSTRUCTION MATERIALS 1997 - 2002
Began as salesman in 1997, established new award winning product line for Sto Corp. Promoted to southeastern program manager responsible for all program sales and product salesmen. Promoted to Sales Manager over all sales, responsible for all product lines and salesmen. Promoted to Branch Manager, responsible for all aspects of sales and operations of the branch. ACCOUNT SALES MANAGER, REYES ENTERPRISES 1992-1997
Work as manufactures representative in family owned business. Responsibilities include product sales and distribution for east coast manufactures wanting a presence in Southern California. Received Spec Writer of the Year Award from L&M Construction Products for work in getting their products specified on upcoming projects with architects and engineers. Worked with distributors to stock maintain and supply those products to the end user.
MUNITION SYSTEMS EXPERT, UNITED STATES AIRFORCE, HAHN AB GERMANY 1991 - 1992
Enlisted, responsibilities include the repair, maintenance and handling of all types of munitions. Aided in the distribution and drawback of millions of tons of munitions involved in the Desert Storm Gulf War. Honorably discharge early when Hahn AB was closed.
Armed Forces Service Medal
Page 4
PERSONAL & PROFESSIONAL REFERENCES
BOB BABB PAUL BARTOCCI GLEN BELL
National Solutions MGR Senior Manager Senior Manager Konica Minolta Kimberly Clark Hawks Auto
470-***-**** 803-***-**** 770-***-****
*****@****.*************.** ********@***.*** ***********@*****.*** BRIAN COWLING COREY FITZGERALD ERIC HOLDO
Chief Growth Office Owner Senior VP Production Print Solutions Optimus Real Estate Brokers GAMEBREAKER Konica Minolta 770-***-**** 678-***-**** 678-***-****
****************@*****.*** *****@***********.***
KWAME JOHNSON TREY KRUMP BRENT MARTIN
Executive Director Regional Facility Manager, SC Region Power My Learning CBRE (ADP Account)
404-***-**** 770-***-**** 770-***-****
*************@*****.*** **************@*****.*** *****.******@****.*** CHARLES SHAKAR JOE SOTO
Financial Advisor VP of Wealth Management
Morgan Stanley SunTrust Bank
**********@*****.*** *********************@*****.***
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