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Customer Service Manager

Location:
Harare, Harare Province, Zimbabwe
Salary:
5000+
Posted:
March 20, 2018

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Resume:

CV

RUFARO LINNETTE MWAREHWA

+263-***-***-***

ac4vh2@r.postjobfree.com

Career objectives PERSONAL DETAILS

I am a consistent, hardworking and highly Sex : Female

Motivated person who is willing and determined Date : 27 January 1991

to learn new thing to widen my horizon. I desire Nationality : Zimbabwean

to work in a challenging environment that emphasizes Marital status : Single

on team work. In so doing I wow to use my skills in Address : 17 Gun hill Ave

the best possible way to achieve the organization goals. Highlands, Harare

Zimbabwe

PERSONAL ATTRIBUTES Languages : English & Shona

Creative, adaptable, ambitions, organized, team player, Passport No. : DN664458

Goal getter and customer service oriented. Passport Expiry: 14 October 2023

PROFESSIONAL BACKGROUND

Cashier

Innscor Africa limited, steers restaurant (January 2012- December 2014)

Up-setting add on products such as beverage and desserts to increase sales

Function as a the hostess and cash

Processing debit card, credit and cash transactions

Ensure proper food presentation and storage

Co-ordinate with floor and kitchen staff regarding special customer request

Ensure a balance of the register at the end of the shift or working period.

ASSISTANT SHOP MANAGER

Innscor Africa Limited, steers restaurant (January 2015- Decmber 2017)

Duties

Ensuring high standard of customer service are maintained

Handling customer complaints and queries

Implementing and instilling company policies, procedures and ethics

Ordering supplies and overseeing building maintenance

Organizing stock and equipment

Training and developing existing staff

Planning and working on budgets

Researching and reporting on factors influencing business performance

Preparing reports and other performance analysis documentation

PROFESSIONAL AND ACADEMIC QUALIFICATIONS

6 Ordinary level passes (5Bs and 1C) including English and Accounts

Diploma in Business and Accounting Studies (IBAS)

REFEREES

Mr. Shereni

Steers Manager

Sam Levy’s Village

Cell: 077*-***-***

Mrs. Trinity Musvosve

The Manager INNSCOR AFRICA

Steers Newlands

Harare

Cell: 077*-***-***



Contact this candidate