Poorna Kumar J

GENERAL MANAGER

AREAS OF EXPERTISE

Hotel Administration

Facility Management (Soft Services)

PERSONAL SUMMARY

Seeking Challenging Career in Your Organisation to Positive impact the Business Operation Of My Employment & Client By Effective Utilizing My Technical & Communication.

WORK EXPERIENCE

Health & Safety

Procurement and Contracts

Project Management

Landscaping (Gardening)

PERSONAL SKILLS

Organized

Communication skills

Flexibility

PERSONAL DETAILS

2/846 G1-bLOCK-C swastika star apartments krishnaveni Ammal Nagar, Iyyappanthangal, Chennai-600056

M: +91-893*******

E:ac4vgv@r.postjobfree.com

GOSWAMI MUTT,September2016to till date

Resident Manager [unit 1& unit 2]Rameswaram Tamilnadu

Duties

Increased the revenue by many fold, since joining.

Introduced new packages & identified new business venues that further increased the earnings.

Established good rapport with corporate clients & individuals. A regular follow-up with them has assured repeated business.

Vast experience in the hospitality industry has helped in gauging the pulse of Chennai market.

Handle 2 hotels in place Gummidipoondi city 36 Rooms and bye pass 36 Rooms with Restaurant 3 Star category and another one budged level, handily marketing in 80%

Guest lecture for Workers

Maintain Engineering department

.Daily schedule :lobby presences, Inspection of all deparments,daily reports,weekly department, public relations communications with guest, mod program, safety committee.

Support and work with all head of department in all aspects of running this hotels.

Monitor the purchase request ions of all department.

Randomly inspecting the store, kitchen &f&b

.Identifying staff learning needs and assisting with development.

Monitor the co-ordination between all departments for smooth &efficient operation.

GUEST SATISHFACTION MUST .

Meet all departments heads to review train the staff to up keep the human capital.

Ensure the premises are in operative condition as per category of the units to receive & server the guest.

Lerajcourtyard &Rajpark residency,General manager May 2014 to Aug2016

Hari Haran Residence Operation Manager Jun 2013 – March 2014

Grand Residence Duty manager cum Banquet Executive Jan 2011 – May 2013

Anandam Works Executive Director Dec 2004 – Dec 2010

DOB:13.01.1977

Marital Status: Married

Driving License: yes

(India)

Nationality: Indian

Languages: English and

Tamil

ACADEMIC QUALIFICATIONS

Pursuing Executive MBA in Indian institute of management studies

Diploma In Civil Engineering 1999

Advance Diploma in Catering Technology

SISI, Vadapalani, Chennai 2003 – 04

REFERENCES – Available on request

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