TECHNICAL SKILLS

Languages: HTML, CSS, PHP, JAVA, SQL

Databases: Oracle Toad

Applications: Microsoft Office Suite (Project Management tools such as MS Project, Excel, Access, Visio), Adobe (Photoshop, Dreamweaver, InDesign), MiniTab, Wordpress Analytics, Balsamiq, John the Ripper, Wireshark

BI Tools: Google Analytics, Tableau

EDUCATION

Applied Information Technology, BS - George Mason University

oSpecialization in Security

CERTIFICATION/TRAINING

Certified Associate Software Business Analyst

Rackspace Cloud Certification

Trained / Experience in Pegasystems

SUMMARY

3+ years in the field of Information Technology and Business Analysis. Recently worked in Federal Company with external clients.

Work experience in SDLC and Agile and Waterfall methodologies

Worked collaboratively and effectively with team members in creating innovative solutions for client.

Strong listening and interpretive skills for facilitating the understanding of issues and solution designs

SQL Experience:

oDDL & DML

oMicrosoft Visio, MS Access

oOracle, MySQL server

Business Analyst Experience:

oAnalyzing Scope and Gathering Requirements

oWriting documents: Systems Requirements Specification, Design Specification Document, Internal & External Meeting Minutes

oCreate business process flows in Business Process Model & Notation (BPMN)

oCan translate business requirements into functional requirements for development and QA Terms

oSupported the full span of the SDLC from detailed business analysis, designing user interface design, writing business and technical documents

Testing Experience:

oMaintained and updated test documentation between releases

oGathered requirements from the Business Analyst and analyzed them for testing perspectives

oDeveloped test plans and test cases based on functional specifications and design documents

oTested data on Oracle Toad with SQL queries

oUser Acceptance, Regression, Functional Testing

oBlack Box Testing: Stress and Performance

PROFESSIONAL EXPERIENCE

CGI Federal, Business Analyst October 2015 – July 2017

Worked closely with Senior Business Analysts and Team Leads in a high visibility project

Worked closely with Developers and Tech team to create and test requirements

The “go-to” person for creating mockup screens or help with Microsoft Word or Excel

Gathered client requirements in face-to-face and on call meetings & helped propose new solutions

Self-taught Business Process Model & Notation (BPMN) to create business process workflows using Microsoft Visio

Responsible for creating majority of the mockups of process flows

Helped in creating a System Requirements Specifications (SRS) document for a solution proposal

Helped in creating and maintaining an Requirements Traceability Matrix (RTM) for each release

Created Functional Design Specification Documents (DSD) with mockup screenshots using SnagIt, Balsamiq, and Paint

Created User Interface Test Scripts

Tested User Interface and used Toad for Oracle to work with specifications in the database

Created Manual/Guideline for new members - Saved Time for new members by reducing their onboarding process by organizing over 10 years of collected data into a structured manner for new members to quickly learn and adjust into the team and project.

Compiled Meeting Minutes & Meeting Agendas for every meeting

Used systematic techniques for specifying requirements – such as use-case scenarios, process modeling and data-flow diagramming

ACADEMIC PROJECTS

Capstone Project, Business Analyst September 2014 – May 2015

Client – Leadership Fairfax

Worked closely with client to determine organization’s needs & proposed new solutions.

Used Agile Methodology by testing solutions individually step by step.

Digitized & Extracted 20 years of physical data

Created new ways to search, sort, and use data for business analytics.

Online E-Store website: Developed a fully functional online shopping website. which included catalog entries, add to cart features, and various search functionalities. The front-end GUI was developed using HTML5 and CSS. The database with a variety of data inputs were stored and accessed using MySQL.

Website Development: Created a websites using Photoshop, Dreamweaver, CSS and XHTML

Documents: Created BYOD Security Policy, created affidavit and managed chain of custody document.

Databases: Created database using Data Definition and Data Manipulation Language.

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