Lourdes Simms

**** *. **** *******, ** ***** 773-***-****

BUSINESS SUMMARY

Bi-Lingual(Spanish/English) Business administration professional with 15 years of experience, Loan processing, Accounting support, and Administrative Assistance. Seeking a position in an office environment, where there is a need for a variety of office management tasks including computer knowledge, organizational abilities business intelligence people-oriented organization, who utilizes creativity, leadership and teamwork to design and execute solutions that create customer value.

PROFESSIONAL EXPERIENCE

Funder Ravenswood Title, Chicago, IL. 2015-2018

•Processed loan, title documents in alliance with company standards.

•Uploads and funds consumer, and real estate loan to the core system after loan closing; ensuring accurate transfer of data. Making sure loan payments are paid in advance.

•Obtain required documents to convey clear title, mortgage, ensured to sign, date as well as notarize required documents

•Interacted and worked with different lenders, creditors and recording offices to attain real estate related information before final disclosure date.

Accounting Assistance Garcia's Tires and Auto Services 2013-2014

•perform, entering monthly, quarterly and annual accounting activities including reconciliations of bank and credit accounts

Loan Specialist Neighborhood Lending Services Inc. Chicago IL 2001-2013

•Result-driven Loan specialist with over 10 years of diversified experience in providing exceptional service to each client in origination and structure of mortgage loans by processing loan and grant packages in compliance with program, secondary market, or regulatory guidelines.

•Work with manager to develop and enhance operations and procedures to ensure a thorough, efficient and effective approach to processing loan applications

•Support the work of the loan originators and underwriter in identifying and addressing customer issues to proactively seek solutions to problems with loan applications.

•Review and analyze credit reports, appraisal, title, survey examinations, and income and asset documents to bring transaction to closing, and provide back up support for underwriting and/or loan closing.

•Welcomed, assisted and/or directed people who called or stopped by the office, and direct them to appropriate area or person

•Maintained the administrative system within the Neighborhood office and outside partners

•Assisted the customer services Specialist and loan originator with the processing of form and documents

•Counseled customer/first time home buyers with challenging credit and education

•Answer a high volume of incoming calls and directed them to appropriate person

Education

Business Administration and management (BBA) Robert Morris University, Chicago, Il.