Sr. Business Analyst/ Scrum Master

Email: ac4vf1@r.postjobfree.com

Education: Master’s in Business Administration (MBA)

PROFESSIONAL SUMMARY

* ***** ** ************ ********** working in various domains like Health Care, Retail and Finance as a Sr. Business Analyst and Scrum Master.

Experienced in Software Development Life Cycle (SDLC) Methodologies: Waterfall, Agile-Scrum, and RUP.

Highly skilled in conducting GAP Analysis, SWOT Analysis, Feasibility Analysis, Cause& effect Analysis, Risk Analysis and Impact Analysis.

Expertise in analyzing the Business Requirements and documenting them into artifacts like Business Requirement Document (BRD), Functional Specification Document (FSD), Functional Requirement Document (FRD) and System Requirement specification (SRS) and Requirements Traceability Matrix.

Managed the requirements and prioritized user stories by proficient use of management tools like TFS, HP ALM and used JIRA for defect management.

Experienced in working as a Certified Scrum Master in an agile environment.

Possess thorough knowledge in designing Prototypes, Mock-up screens, and Wireframes using MS Visio.

Experience writing Request for Information, Request for Offer (RFO) and Statement of Work (SOW) documents.

Extensive experience in writing User Stories by breaking down Epics into small stories with the help of Product owner and Cross-functional development team.

Acted as a Servant leader to keep the team together all the time and to ensure a successful sprint. Guided the team in becoming self-organized to improve productivity.

Certified Scrum Master, with proven ability to be able to mentor and coach team members in Agile Methodology.

Methodologies

Waterfall, Agile-Scrum, RUP.

Requirements Management

JIRA, Team Foundation Server (TFS), HP ALM-QC.

MS Office Tools

Word, Excel, PowerPoint, Visio, Project, SharePoint.

Business Modeling tools

MS Visio, Rational Rose.

Testing Tools

HP Quality Center, JIRA, Load Runner.

Operating Systems

Microsoft Windows XP/ vista/7/8.

Healthcare

HIPAA compliance, Medicare, Medicaid, MMIS, HL7, ICD-10.

Education:

Bachelor’s in Business Management.

Master’s in Business Administration (MBA).

Certification - Certified Scrum Master – Scrum Study (Certificate ID 565073)

Experience:

Client Name: ServiceMaster, Memphis, TN June 2016– December 2017

Business Systems Analyst/Scrum Master

Responsibilities:

Served as Liaison between business users and technical solution developers.

Carried out GAP analysis and prepared workflow diagrams, designed new process flows and documented the business process and various business scenarios.

Conducted Requirement Workshop to gather requirements from various departments. Conducted Focus Groups and Interviews with stake holders and subject matter experts to understand functionalities to be incorporated in the platform, deemed critical for the respective organizational needs.

Worked on different data models for Claims, Members and Providers for different claim types, for different Health Partner Incentive programs.

Worked

Employed MS VISIO for creating Use Case diagrams and Sequence diagrams for a clear understanding of business process by the development team and other stake holders.

Experience in documenting the Requirements Traceability Matrix (RTM).

Assisted the Product Owner and the cross functional team in break down the epics into appropriately sized User Stories.

Managed Product Backlog with the help of Product owner and Scrum development team by employing JIRA to generate reports to analyze the performance of the application.

Tracked defects using JIRA and assisted QA teams to resolve defects.

Coordinating with multiple stakeholders to understand expectation from team and helping team to achieve the same in various phases of SDLC methodologies in Waterfall, Agile, Scrum environments.

Enforced Kanban principles as a Scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput.

Facilitated team and cross-team Retrospectives to build good working relationships among the 2 software developer teams. Assisted the teams with making appropriate commitments through story selection, sizing and task with maintaining team standards.

Client Name - Abbott Laboratories - Waukegan, IL March 2015 – May 2016

Business Analyst/Scrum Master

Responsibilities:

Involved throughout the Software Development Life Cycle (SDLC) Waterfall.

Performed SWOT and GAP Analysis to discover new functionality requirements, prioritized them based on actual business needs, prepared Functional Requirements and Use Case Specification document.

Experience in GAP Analysis of the AS-IS and TO-BE processes to identify and validate the requirements.

Conferred with Business Users to elicit requirements and worked with design & development team on solution design.

Interacted with users to verify User Requirements, manage Change Control, and update existing documentation.

Created use cases, process flow diagrams, and designed solutions using the Functional Specification Document (FSD).

Facilitated JAD sessions and conducted peer review meetings.

Defined requirements for client side validation server side validation. Identified and documented all business rules for Middle Tier, communicated the rules to technical team to provide scope and requirement clarification on a low-level.

Worked on GUI development: created screen-mockups to review the requirements and provide feedback on the screen design.

Kept the application extremely simple by encapsulating all the complexity of the system in coarse grained services.

Created and maintained Sprint burn down chart and release/product burn down charts.

Performed duties of Agile coach by educating the team on prioritization techniques and estimation techniques.

Worked on challenges like team issues where the team is supposed to be self-organizing, but the cultural background of the team members made hard for everyone to share responsibility without being authoritative.

Demonstrated understanding and experience with SQL queries.

Co-ordinated with QA team to test and validate the reporting system and its data.

Suggested effective implementation of the applications, which are being developed.

Collaborated with the Business Users to organize and conduct UAT.

US Capital Partners LLC SFO, CA Jan 2014- Feb 2015

Business Analyst

Responsibilities:

Interacted with the stakeholders for requirement gathering by Brainstorming, Interviewing, preparing questionnaire and getting feedback.

Interfaced with the client as part of the Requirements engineering team to finalize the project scope.

Analyzed client requirements and prepared Analysis documents. Analyzed Business Requirements and segregated them into high level and low level Use Cases.

Involved in Issue assessment, Risk analysis and Change management to articulate and resolve the business needs.

Experience documenting detailed requirements for information technology solutions

Linked business processes to organizational objectives, identifying opportunities for business process improvement and involved in the performance of cost/benefit analysis.

Recorded, maintained & tracked defects, assigned type & priority/severity levels.

Extensive experience and product/process knowledge of Business Operations and Client Business in the asset management industry

Reviewed Test Strategy, Traceability Matrices and Test Plans to ensure that test cases reflect user needs for the functional, performance, usability and security requirements.

Experienced in designing and development of use and test-case scenarios, developed test plans, and test cases.

Facilitated User Acceptance Testing (UAT) and Black box testing.

Demonstrated understanding and experience with SQL queries.

Created use case scenarios and documented work flow and business process.

Created Activity Diagrams/Sequence Diagrams (UML) using Rational Rose.

Client Name- L&T Financial Services - Hyderabad, India Feb 2012- Sep 2013

Business Analyst

Responsibilities:

Involved throughout the Software Development Life Cycle (SDLC) Waterfall.

Performed SWOT and GAP Analysis to discover new functionality requirements, prioritized them based on actual business needs, prepared Functional Requirements and Use Case Specification document.

Experience in GAP Analysis of the AS-IS and TO-BE processes to identify and validate the requirements.

Created use cases, process flow diagrams, and designed solutions using the Functional Specification Document (FSD).

Facilitated JAD sessions and conducted peer review meetings.

Worked on GUI development: created screen-mockups to review the requirements and provide feedback on the screen design.

Facilitating SAFe processes and execution, resolving and escalating impediments, managing team risks, helping assure value delivery and driving continuous improvement.

Being a lead member of agile PMO. Have helped other teams to adopt scrum.

Sprint analysis and burnup reports are getting followed by another project.

Engaged the team members for the project with required skill set and dealt with the hidden impediments.

Detailed documentation of issues and risks to improve risk mitigation, issue resolution and reduce turnaround time of impediments and blockers.

Used ClearCase to keep different versions of the documents and ClearQuest to report bugs or defect.

Assisted in designing test plans, test scenarios and test cases for integration, regression and user acceptance testing (UAT) to improve overall quality of the Application.

Future Group - Bangalore, India February 2011 – Jan 2012

Business Analyst

Responsibilities:

Write and manage business requirements for all functionality on the ecommerce site.

Involved throughout the Software Development Life Cycle (SDLC) Waterfall Methodology

Experience in GAP Analysis of the AS-IS and TO-BE processes to identify and validate the requirements.

Worked directly with off-site information architect on constructing wireframes for upcoming projects

Worked with off-site developers from the point of discovery to the execution of projects

Manage and track small and large projects from discovery to execution of projects

Demonstrated understanding and experience with SQL queries.

Worked directly with off-site information architect on constructing wireframes for upcoming projects

Worked with off-site developers from the point of discovery to the execution of projects

Manage and track small and large projects from discovery to execution of projects

Manage purchase orders and invoices for Associated Development Projects

LIC - Life insurance corporation of India - Hyderabad, India July 2008 - Aug 2009

Business Analyst

Responsibilities:

Conducted JAD session with project’s stakeholder identifying problems and coming up with the best alternative to resolve that.

Demonstrated excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives and managers.

Worked as a Liaison between the users and the different teams involved in the application development for better understanding of the business and IT processes.

Documented the requirements to meet end-state requirements and complied Business Specification Document, Software Requirement Specification Document and Use Case document.

Demonstrated strong analytical and project management skills, including a thorough understanding of how to interpret business needs and to verify that the new system has the functionalities justifying the business needs.

Communicated with the stakeholders throughout the lifecycle of the project, constantly updating them on benefits and risks associated with the project.

Developed an analysis model that includes Use Case diagrams, and Activity diagrams using UML methodologies in MS Visio, which provided the development team a view of the requirements for design and construction phases.

Supervised and Maintained the Requirement Traceability Matrix (RTM).

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