Systems & Network Administrator
Resume:
A resourceful senior administrator with **+ years of experience managing information technology infrastructure to meet changing public & private sector needs. Big picture problem solver with thorough understanding of operations and ability to set vision and bring into executable detail. Committed to delivering outstanding cost conscience public service with quality-focused solutions to complex technology problems.
Professional Experience
ID Experts Systems and Security Engineer
Maintained VM Ware servers
Maintained Shortel Sky VOIP Phone System
Maintained Office 365 instillation
Maintained Cisco Switch infrastructure
Designed and Implemented Cisco Meraki WIFI solution with AD integration with Radius
Implemented windows Remote APP
Monitored and maintained 2012 Active Directory
Monitored and Maintained 13 VMs and physical servers Windows Server 2012 R2
Implemented Manage Engine’s Service Desk on demand for help desk ticketing system
Implemented Manage Engine Desktop Central for Patching, Software Deployment and Remote Control
Manned the helpdesk to help users with computer issues, both Mac and PC
Implemented BitDefender Anti Malware for PC and Mac
Locked down GPO According to CIS Standards
Built and Maintained images for Mac and PC
City of West Linn Network and Systems Administrator - West Linn, OR
Architected and managed 150 user desktop/server / network environment.
Developed and executed multi-year technology evolution roadmap.
Responsible for development of technical disaster recovery & business continuity plans.
Reduced server hardware capital expenditures though the implementation of a virtualized server environment with Dell SAN and Microsoft Hyper-V
Reduced power consumption with Virtualization of 75% of the City’s Servers.
Systems Managed:
Manage 40 Windows Server 2008/2008R2 (9 Physical and 31 HyperV VMs)
2 Dell Equallogic configuration and maintenance for the Hyper V environment
4 Dell R710 Windows 2008 R2 Datacenter Configuration for Hyper V
Public Name Space Management for Westlinnoregon.gov
Exchange 2007 and 2010 messaging systems
150 Phones and 4 PBX system support
Active Directory Security Configuration
Mobile Data Computer Support for Police Dept.
LAN\WAN Configuration, Maintenance and Security
Organization Wide Mobile Computing Infrastructure Security & Support
Help Desk Support for All City Locations
Inter-Agency technology configuration for secure data sharing
2016-2017
2008-2015
Network Consultant CTC Consulting(8 Month Contract) - Portland, OR
Developed Active Directory policies and procedures for new Domain
Implemented and Enforced Policies and User Controls reducing support calls
Developed and Managed complete network domain ground up configuration
Established new desktop environment operating environment for 75 Clients
Systems Managed:
Standardized new computer deployment with network based imaging system improving IT department efficiency and reducing end user support calls
Developed scripted automation tool for the creation of new user account creation
Planned and executed organization wide user migration
Zones Inc. Help Desk Technician - Portland, OR
Imaged and setup new systems and IP phones for new users in branch office
Helpdesk Support
IP phone setup and support
Meeting setup
Systems Managed
Nortel IP PBX
Polycom 7000 Video Conference Equipment for remote training
Electro Scientific Industries Network Technician - Portland, OR
Help Desk Support
User creation
Network Image Creation to reduce time spent creating new system during system refresh
Server support
Systems Managed
Ghost network image solution
Migration of NT4 Domain to Windows 2000 and Active Directory
2007-2008
2006-2007
1994-2005
Education
Methacton Area High School
Graduation 1989
New Horizons Training
Windows 2000( Desktop, Server, Exchange and SQL)
Windows 2012( Configuration)
References
Jorge Zelaya
*****.******@*************.***
CISO at ID Experts
Chris Kotka
*****@*****.***
Former Director of IT at ID Experts
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